Customer Service Manager

Giga (George)Topuria

**** ******* **. *** ****, Philadelphia, PA 19114.

Tel: 610-***-**** E-mail: abnl05@r.postjobfree.com

Education

Kutaisi Technical University, Poti, Georgia

Degree: Bachelor of science in Transportation and Logistics. September 1997-May 2001

Experience

Over The Road Operations Coordinator, Exel Transportation Services Inc. Chalfont, PA

July 2007-August 2009

Handled accounts.

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Helped pricing department with OTR rates.

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Worked with different carriers in order to move loads.

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Tracked loads from pickup to delivery.

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Updated load moves in Exel system

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Self Employed, Philadelphia, PA Supplier, July 2005-July 2007

Coordinated purchase of cars and different customer goods

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Arranged shipping to overseas regions of Eastern Europe

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Co-Founder, GeoTrans L.L.P., Brooklyn, NY January 2003-April 2005

Managed Furniture delivery services

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Managed Customer Service

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Analyzed and calculated market supply/demand issues

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Interviewed various drives and furniture assembling specialists

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Customer Service and Sales Manager, Handico Transport Georgia, Tbilisi, Georgia

October 2001-November 2002

Provided transportation rates for customers for 20’ and 40’ containers.

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Prepared document for inland and sea transportation (bill of lading, cargo manifest).

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Searched for new customers

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Inland Transportation Manager, M & M Millitzer & Munch Georgian Gmbh, Tbilisi,

Georgia

November 1999–October 2001

Provided inland transportation rates for 20’ and 40’ containers from port of Poti to all major cites

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of Georgia as well Armenia and Azerbaijan

Prepared customs documents for inland transportation

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Head of Export Department, CaucasTrans forwarder LTD (General agent of Sea-land

container lines in Caucasus region) Tbilisi, Georgia

May 1997-November 1999

Provided freights for export customers

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Worked with export department crew to prepared customs export cargo documents

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Prepared bill of lading an cargo manifest for containers

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Vessel Agent, Cautrex Poti LTD. Poti, Georgia April 1996-May 1997

Provided arrival of vessels in port of Poti

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Prepared all necessary paperwork and vessel documentations

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Assisted vessel crew with transportation and shopping in Poti

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Skills

Fluent in Georgian, English, Russian

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Solid Microsoft Office and online search engines

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