CORY S. ESTES
P O Box ***, Bucyrus, Ohio *****-**65
phone: 419-***-****
e-mail: r abnkye@r.postjobfree.com
PERSONAL GOALS & SKILLS:
I will be a valued member of your staff and an asset to your organization. I possess the following
skills, attributes, and/or values:
Honesty, personal integrity, & absolute confidentiality; the rock-solid cornerstones of my professional
ethic
Solid communicator; confident speaker; a strong and skilled writer
Strong mechanical and technical aptitude; technical and electronic concepts grasped quickly, very
experienced with computers and applications
Respect for authority and established procedures/directives
Seasoned manager and leader; the absolute best of training and extensive experience, a result of twenty
years service in the US Air Force
Conviction that superb customer service is crucial, for both internal or external customers
Skilled and comfortable teacher/instructor; equally at ease in front of a group of people or one-on-one
WORK EXPERIENCE:
PECO II, Incorporated, 1376 State Route 598, Galion, Ohio
Executive Assistant to the Chairman/President/CEO, Contract Administrator, September
2005 to February 2009
Executive Assistant: Coordinated the activities, calendar, presentations, correspondence, travel,
expenses, and associated activities of the Corporate President/CEO/Chairman of the Board
Coordinated the scheduling, planning, coordination, communications, travel, expenses, meetings;
recorded and wrote minutes, and other activities of the Corporate Board of Directors IAW SEC
Directives
Coordinated and supported activities, scheduling, planning, meeting logistics, and communications of
other Corporate Executives
Provided and maintained absolute professional, personal, and corporate privacy and discretion for
sensitive discussions, activities, and decisions of the President, Directors, and Executives
Contract Administrator; Reviewed, evaluated, and wrote contracts, monitored and administrated
Corporate Contracting activities
Received visitors, phone calls, and correspondence for Corporate Administration; problem-solver,
question-answerer, fact-finder, and go-to individual
Served as Corporate Visitor Coordinator; scheduled, coordinated, and monitored arrangements that
facilitated efficient, timely, and appropriate attention to Corporate Visitors
Sprint PCS, 1996 West 4th Street, Mansfield, Ohio
Senior Customer Service Representative, June 2003 to September 2004
Senior Communications Consultant; member of the store management team, supervised assigned co-
workers, functioned as Manager On Duty as required
Provided exemplary Customer Service using all available corporate tools/incentives and personal skills
Followed corporate store opening and closing procedures including required reports and daily deposit
Exact Software NA (formerly Macola), 333 E. Center Street, Marion, Ohio
Distribution/Manufacturing Software Support Technician, December 2000 to June 2002
Responded to customer support calls within time standards, researched database for problem solutions
Maintained records of support transactions; vast amounts of typing with concrete terms, descriptions of
problem, solutions, customer comments, and personal observations
Tested company software for program flaws; accurately reported results
Maintained current data on personal workstation and improved proficiency on company software
products
HPM Corporation, 820 Marion Road, Mount Gilead, Ohio
Project & Sales Engineer/Inside Sales Administrator, February 1998 to December 2000
Project Manager; central point of coordination between customers, sales staff, corporate executives,
engineering, manufacturing, and services; coordinated equipment projects from quote through delivery
Directed the preparation of purchase quotations/confirmations, related work orders, documentation, and
machine history files; in accordance with corporate ISO 9001 directives and guidelines
Maintained quotation masters and files; monitoring specifications, configurations, and prices for
accuracy
C. S. Estes 1 September 2009, Pg 1
United States Air Force
Program/Project Manager & Administrative/Office Manager, October 1977 to October 1997
Administrative Manager to the Unit Commander, a member of the Wing Commander’s Senior Staff
Office Manager; directed background activities, security, maintenance, and scheduling in multiple
facilities
Established and enforced unit administrative and support standards within published directives
Established inspection criteria, monitored compliance, directed corrections, and documented results
Supervised, trained, scheduled, and rated assigned military personnel & civilian employees
Advised subordinates on administrative requirements, coordinated and supervised unit support
activities
Planned, prepared, allocated, and monitored the utilization of organizational annual budget
Directed accounting activities and personnel; established and enforced accounting standards and
supervised daily bookkeeping actions, including cash accounts
Served as a volunteer safety instructor; trained and certified by the Motorcycle Safety Foundation;
taught numerous classes between 1992 & 1997
GENERAL SKILLS:
Extremely proficient in most modern office software:
Windows 95/98/ME/2000/2000 Pro/NT/XP & MS Office (all), Word, Power Point, Excel, Outlook, Visio,
Project, Exchange, Lotus Notes, Adobe Acrobat
MS SQL – SQL Server & Enterprise Manager; Pervasive SQL & Btrieve, ERS, Exact E-Synergy
Macola Progression V7.X at the Supervisor level; certified in Distribution, Manufacturing, & MPC
Highly experienced and skilled in all receptionist activities and office/administrative functions
Notary Public – State of Ohio
EDUCATIONAL ACCOMPLISHMENTS:
Associate of Applied Science, Paralegal Studies
University of Alaska Fairbanks, Fairbanks, Alaska
Associate of Applied Science, Business Administration
Community College of the Air Force, Gunter AFB, Alabama
Associate of Arts, Broadcasting
Williamsport Area Community College, Williamsport, Pennsylvania
Have accumulated a total of 200+ undergraduate college credits
Project Management, Basic & Advanced
CareerTrack Seminars
Equity Edge, Basic, Advanced, & Reporting
E-Trade Financial, Inc.
Contract Administration
NIGP (National Institute of Government Purchasing, Inc.)
USAF Non-Commissioned Officers Academy
Pacific Air Forces NCO Academy, Elmendorf AFB, Alaska
USAF Non-Commissioned Officers Leadership School
USAF Europe NCOLS, Lindsey AS, Wiesbaden, Germany
USAF Job Specialist and Technician Courses
Keesler AFB, Mississippi
REFERENCES:
References will be presented upon request
Work and personal reference list
Reference Letters
DD Form 214, Certificate of Release of Discharge from Active Duty
Education transcripts
C. S. Estes 1 September 2009, Pg 2