Project Manager

MICHÈLE CHARRON

***** ********** ***** **. ● CHUGIAK (ALASKA) ● 99567

TELEPHONE : 907-***-****

CAREER PROFILE

Highly motivated person with a proven track record in meeting customer’s requirements.

Excellent oral and written communication and interpersonal skills combined with strong

organizational and problem-solving abilities. Hard working, dynamic, and outgoing, eager to put

skills, energy and enthusiasm to work.

PROFESSIONAL SUMMARY

Fully experienced in coordinating the full life cycle of a project. Extensive experience in

planning of the distribution of work, multi task, work under pressure and follow-up to ensure

deadlines are met on behalf of management. Aptitude to assess the progress of different

programs.

Ability for attention to details, excellent problem solving and organization skills Knowledge

of office procedures relating to managing the distribution of correspondence and/or documents

and emails. Knowledge of the Access to Information and Privacy Acts. Capacity to negotiate

agreements, which build solid, long-term business relationships. Aptitude to communicate

effectively with people in different roles in the organization. Capacity to use good judgment in

solving problems decisively. Capacity to develop meaningful targets and set performance

criteria’s.

COMPUTER KNOWLEDGE

Experience in working with Microsoft Corel Draw

Office/Word and in inputting and extracting

information from database systems - Excel,

PowerPoint, Project

Adobe Photoshop, Illustrator, In-Design, Visio

Acrobat

Quark Express Explorer, Netscape

Dreamweaver SIMS, WEBSIMS

WordPerfect HTML

Translation Manager SharePoint

Officer / Communications / Marketing/ Graphic Designer / Administration

Under general supervision, performs and/or oversees a variety of associated Officer, Administration,

Marketing, Communications, and Graphic Design activities and reporting across multiple organizational

units within government departments and the public sector.

Affiliated Computer Services

Acts as the Project Coordinator for the new Re-enrollment project for Medicaid, and Medicare. Helped

implementing a call center by writing policies and procedures, attending meetings and writing the

minutes. Coordinating the office and the workflow for new staff.

Scheduling Coordinator for the Chief of Defense Staff (CDS) - (General Rick Hillier)

Acts as the entry and primary point of contact for the CDS’ Office Manage the CDS schedule, including

the coordination of departmental meetings, interdepartmental meetings, CDS participation at national and

international conferences, CDS travel and functions.

Coordinates, analyzes, routes and responds to requests for information and inquiries concerning the CDS

and the Office of the CDS. Maintaining temporary custody of secret documents and invitations used by

CDS Office Staff. Additionally, custody of administrative files and documents necessary in the daily

operations of the CDS is required.

PROJECT MANAGEMENT

Fully experienced in coordinating the full life cycle of a project. Coordinating the process and the

production from beginning to the end of distribution of documentation using word and Microsoft Project.

Working with translation, formatting, editing of documents, designed promotional and information

material for print production and/or Web-based communications materials such as: (brochures, posters,

information kits, articles, newsletters);

Responsible for the management and production of all printing and publication requirements such as

consultation with clients to define requirements, establishment of production deadlines and priorities,

establishment of guidelines and budgets, supervision and allocation of tasks to employees, preparation

and review of final artwork, specifications, purchase orders and maintenance of master log, and

verification and approval of invoices

Capacity to negotiate agreements, which build solid, long-term business relationships.

Coordinated all inputs and production, and assisted in the production of documentation which included

formatting customer deliverables, proposals, technical specifications, handbooks and procedures. Ability

to work under pressure, and deliver projects on time. Ability to gather and synthesize information.

Created PowerPoint presentations for member organizations; Generated ideas for products/services

development; Interacted and communicated with corporate clients;

Coordinated and provided advice in the planning and development of advertising/promotional campaign

strategies, including: marketing materials for meetings, presentations, trade shows, fund raising and other

events;

Coordinates all aspects of the Dashboard Business Plan Templates, including review and ensures all the

appropriate authorities have approved; establishing time-frames; and follows up on all actions to ensure

the templates have completed and posted on the website. Coordinates and maintains records/database.

MANAGEMENT/SUPERVISION/TEAM LEADERSHIP

Responsible for the management and production of all printing and publication requirements; including:

consultation with clients to define requirements; establishment of production deadlines and priorities;

establishment of guidelines and budgets; supervision and allocation of tasks to employees; preparation

and review of final artwork; preparation of specifications; preparation of purchase orders and

maintenance of master log; verification and approval of invoices.

COMMUNICATIONS

Keep up-to-date on issues affecting the department in order to answer and/or screen media calls made to

the Branch; co-ordinate the approval process and distribution of communication products and documents

(Press Releases, Speeches, Internet, and related product). Corresponding to incoming e-mail enquiries

from members of the public on behalf of the Minister of Finance on wide variety of issues and concerns

with timely and accurate responses using Access to Information and Privacy Acts and maintained a

comprehensive tracking system.

ADVERTISING

Coordinated, produced, edited, printed internal and external eye-catching corporate communications such

as: newsletters, posters, banners, pop-pups, brochures, flyers, fact sheets, CD packages, logos,

certificates, ad magazines, invitations, using a large variety of graphic art software packages, such as:

(Corel Draw, Illustrator, Photoshop, In Design, Adobe Acrobat, Quark Express, PowerPoint, Visio,

HTML, Word, scanning and photographic equipment); Checked color proofs and blues.

Producing on-line PowerPoint presentations for senior management meetings, graphic design work and to

provide advice to clients on creative development, graphic designs and publishing. Working with several

clients and combining their presentation into one while being linked all together. Assisted in the

preparation of the DMS proposal including producing technical drawings for the Rack Book (example

Aurora cockpit design) - Designed posters including: Aurora, Frigate, Halifax Class, NH90, TRILS.

Conducted seasonal promotional campaigns; designed ads for magazines; Undertook photo shoots such

as: (groups, award winning contracts with the president, tanks, activities, special events etc…); and

Produced technical drawings; Coordinated all consultations needs, logistics with commercial vendors

(photo labs, printers, etc…).

WEB

Created graphics designs for Web sites;

Created, updated and maintained the corporate intranet and internet web sites; Designed graphics, logos

for websites; Collaborated with content providers; Ensured web site quality, performance and reliability;

and Edited and ensured for the common look and feel and converting word documents in HTML coding.

EVENTS / PROJECTS

Organized, designed and planned the Shearwater Air Show in Halifax, to promote the company

technology (Systems Integration) for Lockheed Martin Canada; and

Communicated with representatives to determine event needs; Coordinated all logistical arrangements;

maintaining, analyzing and monitoring expenditures; Organized Budget; Created and maintained

spreadsheet-tracking systems to assure budget compliance; Maintained database of organizations willing

to donate materials for events; Received and tracked all event registrations; Participated as booth official;

and Completed set-up and tear-down.

RESEARCH

Researches information, compiles statistics, and gathers and computes various data; prepares special

and/or one-time reports, summaries, or replies to inquiries, selecting relevant data from a variety of

sources. Experience in preparing reports and/or correspondence.

FINANCE

Responsible for the project financing within budget limitations.

CORRESPONDENCE / DOCUMENT MANAGEMENT

Experience in managing Secret, Confidential & Protected documents to ensure the safekeeping of

information prior to its release. Basic knowledge of the Access to Information and Privacy Acts.

Experience in preparing reports and/or correspondence to clients and outside printers; and Provides

and/or oversees support activities assisting and resolving problems and inquiries of visitors, review and

control of incoming and outgoing correspondence, and follow-up on operational commitments. Ability to

plan work, set priorities, and meet strict deadlines.

GENERAL ADMINISTRATION

Experience in providing a range of administrative support services to senior management and their staff.

Experience in dealing with senior officials and/or clients. Experience in using RDIMS (departmental

correspondence tracking system). Experience in organizing a manager's agenda and meeting and/or

appointment schedule. Ability to gather and synthesize information; and

Schedules appointments and maintains calendars; schedules, coordinates and facilitates meetings,

facilities usage, events, and/or travel arrangements, as required.

TRANSLATION

Co-ordinate the routing and receipt of departmental client documents for translation and editing services

to and from in-house editors, writers, translators, and external contractors;

Monitors & priotorize all incoming of Secret, Confidential & Protected documents to ensure the

safekeeping of information prior to its release. Basic knowledge of the Access to Information and Privacy

Acts;

Track each document at the various translation and editing stages and amendment cycles;

Follow-up on deadlines and requests for additional reference documentation. Manages a large and varied

workload under tight time constraints;

Monitor special projects of PRECIS and TB submissions (SECRET DOCUMENTS), dealing with

deadlines, supplier and clients; and

Dealing with problems and negotiate with clients, upper management, suppliers and ensuring the client’s

deadline are achieved.

TEAMWORK

Experienced working in a teamwork environment.

CAREER HISTORY

Affiliated Computer Project July 2009 to October

Services Department of Coordinator Scheduling 2009 February 2008 to June

National Defence Coordinator 2008

Public Works & Government Strategic Planning Division December 2007 to February 2008

Services Canada /

Department of Finance & Coordinator, Translation & Editing December 2006 to December

Treasury Board Secretariat of Services 2007

Canada

Department of Treasury Board / Project Officer AS-3 October 2006 to December 2006

Internal Audit Sector (Office of

the Comptroller general)

Department of Treasury Board / Administrative Assistant AS-2 September 2006 to October 2006

Climate Change Review &

Sustainable Development

Skate Canada Production Manager December 2005 to September

2006

Department of Finance – Information Officer September 2005 to December

Communications Branch 2005

Public Service Human Resources Administrative Coordinator August 2005 to September 2005

Management Agency of Canada

Canada School of Public Service Marketing Agent April 2005 to July 2005

Library of Parliament Graphic Designer February 2005 to April 2005

House of Common – Table Editor July 2004 to December 2004

Research Branch

International and Graphic Designer July 2004 to December 2004

Interparliamentary Affairs

Lockheed Martin Canada Senior Graphic Designer January 1996 to January 2004

ÉDUCATION AND PROFESSIONNAL DEVELOPPEMENT

D.E.C. in Administration, Collège de l’Outaouais, 1988 Gatineau, PQ

April 2007 Orientation session for new Finance employees

Orientation to Financial Management (FM-1)

May 2007

May 2007 Financial Management at work (FM-2)

Introduction to the Machinery of the Federal

August 2007

Government

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