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Sales Manager Customer Service

Location:
Upper Sandusky, OH, 43351
Posted:
March 09, 2010

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Resume:

Cindy Martin

Upper Sandusky, Ohio *****

419-***-****

419-***-****

____________________________________________________________________________________________________

OBJECTIVE: To obtain a position in which my experience and background will help me to

both further utilize my skills and acquire new abilities.

Skills & Qualifications:

Demonstrate excellent oral and written communication skills dealing with all

levels of employees and the general public

Demonstrated excellent interpersonal and human relation skills to deal with

a wide range of people

Work well under pressure to meet deadlines

Experience entering data, typing reports, using spreadsheets and database

applications

Possess administrative and clerical experience

Maintain accurate records and files of important information

Marketing and Sales

Conducting hiring and exit interviews

Assisting with special projects

Basic knowledge of benefits, FMLA, Worker’s compensation

Ability to multi-task

Good problem solving skills

Conducting new hire orientation sessions and facilitating application

processing

Ability to coordinate complicated schedules

Experience serving as liaison between two parties to ensure proper/timely

communication

Collaboration skills to ensure all aspects of situation are covered

Recruiting knowledge and experience

Grant procedure knowledge/Tax Credit procedure knowledge

Ability to remain confidential

Ability to learn quickly/possess excellent work ethic

Life-long Upper Sandusky resident

Community involvement: visit shut-ins, Trinity Evangelical

Was part of the Employee Relations/Human Resource team that was

instrumental in meeting the requirements needed to receive The Jobs for Ohio

Graduates Employer of the Year Award for 2007

Was part of the Employee Relations/Human Resource team that was

instrumental in meeting the requirements for receiving the State of Ohio’s

Outstanding Employer of the Year Award for 2007

Employment History:

External Marketing Coordinator, Kenton Nursing and Rehabilitation Center – Kenton

2009 – 2009 (Laid-Off)

Served as the liaison between Kenton Nursing and Rehabilitation Center and

hospitals, social workers, doctors, medical staff, and community agencies.

Conducted weekly marketing meetings, completed medical evaluations of

referrals/and or patients in hospitals, conducted presentations on Kenton

Nursing and Rehabilitation Center’s programs and services, and worked

closely with in house staff.

Kelly Services Onsite Supervisor- Marion

2009 – 2009 (Temporary Position)

Supervised all temporary employee’s, conducted interviews, entered payroll,

tracked attendance, worked closely with shift supervisors and managers,

counseled temporary employee’s, tracked and reported any injuries during

work hours, completed weekly reports, and reported all activity to Employee

Relations office.

Recruiter, Whirlpool – Marion Division

2006 –2008 (Laid-Off)

Successfully served the Marion Division of Whirlpool in hiring a (first-ever)

weekend workforce and hiring more than 2,800 hourly employees to support

their Maytag Integration since Oct. 2006. Served as the liaison between

Whirlpool, Human Resources and Job and Family Services/Marion Connections.

Conducted interviews, complied reports, held application processing sessions,

served on the Skilled Trades Board, created schedules, etc.

Sales Manager, Time Services - Upper Sandusky

2005 - 2006

Duties included: person to person and phone sales; interacting daily with

clients and employees; problem solving; interviewing; administering company

policies and procedures; developing and implementing incentive programs:

maintaining client files; recruiting and staffing of industrial, clerical, and

technical positions; preparing and presenting proposals to current and

perspective clients; attending community chamber and safety counsel meetings

Sales Manager, Job 1USA – Tiffin

2000 – 2005

Duties included: person to person and phone sales; interacting daily with

clients and employees; problem solving; researched companies; managed clients

files; realized a 57% gross profit increase within a ten month period; developed

and implemented incentive programs; recruited and staffed industrial, clerical,

and technical positions; prepared and presented proposals to current and

perspective clients; directed work of coordinators in various offices; problem

solved; attended and recruited at various Job Fairs and Expos; Conducted

orientations and company/plant tours; interviewed; administered company

policies and procedures

Staffing Coordinator, Job 1USA – Tiffin

1999 - 2000

Handled all aspects of industrial and clerical staffing needs; had daily contact

with businesses and their employees; interviewed clients for job openings;

maintained all clients files and case notes; responsible for placement of ads in

local and surrounding newspapers; responsible for the collection of and entering

of weekly payroll; promoted in 2002 to Sales Manager of Tiffin, Findlay, and

Marion, Ohio and surrounding areas.

Receptionist/Clerk, Bridgestone, Upper Sandusky

1998 - 1999

Greeted customers; answered, operated multi-line phone system; ran daily edit

reports; entered all employee time cards; entered all parts and pieces completed

on the floor; balanced labor with time cards; completed all daily office duties

Customer Service Coordinator, Preparing Individuals for Careers, Inc. Upper Sandusky

1996 - 1998

Designed and prepared resumes for job-seeking clients; instructed weekly job

search classes; conducted daily interviews; served as the Summer Youth

Employment Advisor; Coordinated services with other agencies; interacted with

local and surrounding businesses; assisted in the eligibility decision making

process; maintained clients files and case notes

Education: Upper Sandusky High School Graduate

Tiffin School of Cosmetology



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