Customer Service Manager

Lois Cahill

*** ***** *****

Lisbon, Iowa *****

*** ***- **** (Home)

319-***-**** (Cell)

***********@*****.***

Education

Associate of Applied Science, Hamilton College, Cedar Rapids, Iowa

Bachelors Degree Kaplan University, Cedar Rapids, Iowa

Major: Business Management

GPA 3.52

Graduation: June 2006

Dean’s List

Relevant coursework: International Business, Business Law, Environmental

Business Law, Human Resource, Accounting I & II, Computerize Payroll

Accounting, Marketing, Macroeconomics, MS Office, Excel, and PowerPoint.

Experience

Cedar Rapids, Iowa

Square D Co.

Production Employee 1994 to 2009

Breaker Technician

Assembled and tested circuit breakers.

Assistant line leader.

Scheduled orders for customer service.

Trained new employees.

Certified fork truck driver for 8 years.

Responsible for inventory replacement. Organized inventory for storage setup for

specific production lines.

Marion, Iowa

Kwikway Manufacturing Co.

Horizontal Mill Operator 1992 to 1994

Operated horizontal mill and drill press. Blue print reading, micrometers and

calipers.

Maquoketa, Iowa

Teledyne CB

Machine Operator 1989 to 1992

Operated tube bender.

CNC mill and preset machine.

Blueprint reading, calipers, micrometers, and vector machine.

Assembled, cleaned, and pressure tested parts.

Worked in shipping and receiving department. Operated forklifts.

Maquoketa, Iowa

Kentucky Fried Chicken

Manager 1981 to 1989

Prepared work schedules and supervised eight employees.

Screened, hired, and trained new employees.

Inventoried and ordered supplies.

Made bank deposits and did employee payrolls.

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