Human Resources Manager

Sheana Graham, MBA, PHR

Human Resources Professional

Sheana Graham 330-***-**** [C]

abnkmi@r.postjobfree.com

**** ********* ******

Akron, Ohio 44305

CORE COMPETENCY AREAS

HRIS - Total HR, ABRA, PeopleSoft, Management & Leadership Experience FMLA, LOA, STD, LTD, Unemployment

Brass Ring, Crystal Reports, Kronos Retention Strategy Development Customer Service

Conflict Resolution Full Scale Recruitment

EDUCATION & TRAINING

Bachelor of Art in Communications University of Akron, Akron, OH

~ General Concentration: Mass Media and Interpersonal

Masters in Business Administration and Human Resources Management Everest University, Tampa, Florida

EMPLOYMENT

Health/Manufacturing (01/2009 – Present)

H.R. Contractor/Consultant

Benefit Admin., Policy Formation, Change Mgmt., Legal Compliance, Audit, Employee Relations, BWC-Unemployment

Stark State University (01/2009 – Present)

Adjunct Faculty

INSTRUCT AND DEVELOP MULTIPLE CLASSES IN EFFECTIVE PUBLIC SPEAKING.

Akron Public Schools (09/2003 – Present)

Substitute Teacher

PREPARE AND/OR CONDUCT LESSONS FOR GRADES K-12 AND COLLEGE FRESHMAN COURSES IN THE ABSENCE OF AN INSTRUCTOR.

Staffing Solutions (09/2008 – 1/2009)

Recruitment/Interim HR Manager – Temporary Assignment

Recruitment, Background Checks, New Hire Orientation & On-Boarding.

Community Projects – Conduct job preparation seminars and mock interviews for high school students.

Ajilon/Time Warner Cable (12//2007 – 06/2008)

Human Resources Generalist/interim Manager - Temporary Assignment

SELECTED ACCOMPLISHMENTS:

Supervise and support over 250 employees from staff to VP level with HR policies and procedures.

Administer core human resource processes including employee relations, compensation, benefits, and performance management.

Recruitment: Screen potential candidates, review resumes, scheduling interviews, provide feedback; extend offers, and backgro und

checks.

Manage leave administration: FMLA, Short/Long Term Disability, LOA, and Unemployment.

Conduct new hire orientation, legal updates, and other topics of relevance.

Represent Organizations at Unemployment and WC hearings.

Designed a more effective and efficient FMLA Administration system resulting in major departmental time lost savings.

Work with managers and employees to investigate and resolve employee relations issues.

Blick Clinic (12//2006 – 12/2007)

Human Resources Generalist

SELECTED ACCOMPLISHMENTS:

Manage Office Staff

Recruitment: Work with Mgmt. to identify recruitment needs & establish community relationships for recruitment and public rel ations.

Increased retention rate by 60% effectively reducing staffing costs.

Conduct employee counseling, coaching, and assist with disciplinary procedures.

Sheana Graham 330-***-**** Page 1

Conduct all new hire training and Orientation. Maintain training database & conduct training sessions on a consistent basis.

Aircraft Braking Systems (07/2006 – 012/2006)

Benefit Specialist/Human Resources Generalist – Temporary Assignment

Recruitment, Advertising, Interviewing, Work as primary contact to answer employee questions about insurance eligibility & benefit coverage

Assist employees with benefit claim issues and answer questions regarding Health and Welfare Benefits programs including medical, FSA, 401K & EAP.

VIP Home Care (06//2003 – 07/2006)

Human Resources Manager/Administrator

SELECTED ACCOMPLISHMENTS:

Responsible for assisting with Human Resources policy, procedure, compliance, and enforcement for organization.

Compensation: Conduct field analysis, job analysis; Research and compare industry salaries/wages, and compensation packages

Analyzed pay practices and designed a more appropriate compensation system linked to performance a nd budgetary goals.

Coordinate benefit open enrollment & resolve employee benefit issues, Administer health plan: all status changes.

Process benefit enrollments: Change of status, new hire, termination, annual enrollment, and payroll deduction reporting.

Established first complete personnel program including developing all procedures, records, programs, sources of hire and all

administrative functions related to the recruiting and hiring of personnel.

First Merit Bank (11/2000 – 11/2005)

Proof Operator

Encode banking documents for federal processing. Correct customer and teller errors.

Old Republic Network (06/1998 – 02/2001)

Human Resources Generalist

SELECTED ACCOMPLISHMENTS:

Compensation: Conduct field analysis, job analysis; Research and compare industry salaries/wages, and compensation packages

Coordinate benefit open enrollment & resolve employee benefit issues, Administer health plan: all status changes.

Conduct all orientations, background checks, reference checks and pre-screening for recruitment purposes.

Assist with employee relations and internal case investigations.

Assist with implementation of new HRIS system.

Recruitment, Training, Employee Relations, Conflict Resolution, Employee Handbook Maintenance, Be nefit Plan Implementation

CERTIFICATIONS

PHR FMLA Administration First Aid/CPR Instructor

Ohio Substitute Teacher

HONORS

Dean’s List East Oriental Alumni, Inc. - Treasurer National Honor Society

Graham Global Solutions Consulting Delta Sigma Theta Scholarship

References are available upon request.

Sheana Graham 330-***-**** Page 2

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