Sales Human Resources

Jeff Eason

**** ******** *****

Brentwood, TN ***27

abnkhp@r.postjobfree.com

Home 615-***-**** Mobile 615-***-****

Qualifications Summary:

Results oriented senior HR leader with progressive experience including strategic and tactical support for global

organizations. Areas of focused expertise include executive partnering, employee relations, organizational design,

talent management, compensation, business acquisition/ divestiture, workforce sizing, and functioning as an

integral contributor on executive leadership teams for major business groups. Rated Most Effective (top 15-20% of

peer group) for 23 years.

Professional Experience:

Nortel Networks 1984-Present

Nortel is a recognized leader and the largest telecommunications company in North America. Nortel’s next-

generation technologies provide customer solutions for telecommunications service providers and enterprises.

Nortel conducts business in over 150 countries and had 2008 revenues of $10.4 billion.

Human Resources Director, Americas and Global Accounts Sales 2003-Present

Responsible for the HR leadership of 1,500 Enterprise sales employees located throughout North and Latin

Americas generating $1.05B in annual sales. Function as the HR Business Partner for a leadership team comprised

of two business presidents, seven vice presidents and thirty-two branch managers. Accountable for organizational

effectiveness, leadership coaching, employee relations, sales compensation and performance management. Areas

of focus include recruitment and workforce management while formulating and driving a people strategy to

maximize revenue generation. Partner with executive leaders and manage the integration of resources during

major restructuring of the company. Business HR prime for multiple business divestitures

• Led the reorganization of the North American sales function in a manner that dramatically improved efficiency by

focusing direct sales resources on largest accounts. Successfully implemented a lower cost go to market strategy

with emphasis on channel sales/support and the creation of an inside sales center for smaller accounts.

• Implemented a highly successful sales incentive plan focused on strategic products, margin, and forecast accuracy

with finite revenue targets. The key successes were revenue accountability, market share gains and renewed

emphasis on performance management.

• Led a team of eight HR professionals and successfully transitioned to a consolidated HR shared services

organizational model that dramatically reduced HR costs and improved transactional efficiency.

• Recognized in 2008 as an exceptional contributor to the Americas sales organization. Awarded one of two Circle of

Excellence awards to non-sales outstanding contributors.

Human Resources Director

Intelligent Internet Product Development Group 2000-2003

Responsible for the North American HR function supporting the data products research and development

organization comprised of 2,500 employees with $2.4 billion revenue accountability. Served as the lead HR advisor

to the business executive team to insure the achievement of our emerging technology workforce plan. Provided

leadership in employee relations, performance management, recruiting and organization design and development.

• Implemented employee talent segmentation programs, top talent and scarce skills retention programs.

• Successfully led the integration of three acquired businesses which included the retention of critical human capital

and identified duplicative functions.

• Key contributor to workforce evolution and organizational change which successfully reduced the global employee

population from 115,000 to 35,000 while preserving critical product development schedules and new technology

introduction.

Employee Relations Director

1993-2000

Responsible for corporate employee relations functions for operations in the Eastern United States. Ensured

corporate compliance with all legislative regulations including EEO, Affirmative Action, Fair Labor Standards Act,

FMLA, Title VII, WARN, ADA, OSHA and all non-discrimination legal requirements. Served as the corporate liaison

with government agencies on all employment compliance matters including EEOC, DOL, and local human rights

agencies in addition to state/federal courts. Managed employment litigation with seven figure settlement authority.

• Successfully reduced union representation through decertification of three bargaining units. Reduced new union

grievances by 20% following a more aggressive stance on grievance filings.

• Managed eight EEOC on-site audits with no enforcement outcomes.

• Adopted mediation as a preferred means of reduced cost employee dispute resolution.

• Oversaw and conducted numerous harassment, discrimination and ethics investigations focused on mitigation of

corporate exposure and issue resolution.

• Internally recognized as an ER subject matter expert while achieving respectful relationships with unions,

government agencies and external legal representatives.

• Developed a drug/alcohol policy including the implementation of pre-employment drug testing.

Human Resources Director, Central US 1991-1993

Led the HR function for all company operations in the Central United States. Directed a team of ten HR

professionals accountable for providing HR services to 5,000 manufacturing, sales, services and installation

employees in eight states. Key accountabilities included recruitment, organization development, compensation and

employee relations.

Human Resources Manager, Telephone Products Division 1984-1991

Responsible for HR leadership for a telecommunications products manufacturing facility that was transitioned to a

repair and refurbishment operation. Initially employed as the HR manager for a 1,000 employee, three shift

manufacturing operation. Successfully led a comprehensive union avoidance program in a division that had

encountered a history of numerous labor organizing campaigns. Led the organizational transition from

manufacturing to a telecommunications repair and service center.

Education

Middle Tennessee State University; Murfreesboro, TN

• MA, Human Resource Management and Labor Relations, 1989

• BBA, Human Resources Management

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