CARLOS H. RODRIGUEZ
Franklin, TN 37143
Home: 615-***-**** • Cell: 615-***-****
abnkfh@r.postjobfree.com
SUMMARY
Bilingual professional with extensive experience in information systems design, development
and delivery of client solutions and implementing management systems. Excellent oral and
written communications skills, problem analysis, resolution, systems installation, and client
training and support. Focused on quality, customer service and delivering high standards of
excellence.
Inventory Control Interpreter
Kronos Order Fulfillment/Order Entry
Streamlining processes Management
PROFESSIONAL EXPERIENCE
INGRAM DISTRIBUTION GROUP, INC., LaVergne, TN 1992 to 2009
Senior Programmer Analyst
Project leader for the migration of a Time and Attendance Tracking System (Kronos) from a PC
based system to a centralized system on an iSeries. Coordinated activation of system to be used at
five distribution centers, and generated and distributed program specifications. Managed polling of
Ethernet and Asynchronous communications time clocks at several Distribution Centers across the
country.
Systems Administrator for an IBM document storage system increasing the processing of images
from the iSeries. Responsible for software upgrades, defining storage and retention criteria for
corporate solutions, technical support and training for 1,500 corporate clients using the document
storage system. Enhanced the document storage system to save the company $75,000 a year.
Systems Administrator for IBM’s R/DARS (OnDemand) computer-generated document storage
system on an iSeries. Designed forms using Advanced Function Printing (AFP) to be merged with
reports stored on the iSeries.
Interviewed users to enable the design and analysis and subsequent development of systems
eliminating costly manual processes and providing faster response to customer’s needs.
Enhanced an accounts payable system using COBOL and CICS.
Advanced Programmer Analyst
Developed a faxing sub-system using Quadrant Software’s FastFax enabling the automated faxing
of documents worldwide and eliminating costly manual faxing by clients.
Improved document scanning and storage processes using image processing software.
Carlos H. Rodriguez 615-***-**** Page 2
SERVICE MERCHANDISE, Brentwood, TN 1988 to 1992
Programmer Analyst/A
Designed and developed interfaces for systems being migrated from a BULL (Honeywell)
environment to an IBM environment.
Analyzed Information Systems Requests (ISRs), wrote, tested, documented, and installed programs
to enhance a Warehouse Management System used by six distribution centers across the country.
INGRAM DISTRIBUTION GROUP, INC., LaVergne, TN 1984 to 1988
Programmer Analyst
Developed, and enhanced an existing Perpetual Inventory System (batch and on-line).
Developed, tested and coordinated installation of Programs, JCL, and Roscoe Programming
Facilities (RPFs).
Senior Programmer
Contributed to the development of a shipping system using bar code technology
Responsible for writing and testing batch and on-line programs using structured coding techniques,
VSAM indexed sequential files and sorts.
UNITED STATES ARMY 1976 to 1982
Sergeant E-5/Radio Team Chief
Supervised 10 team members in the maintenance and provision of communications equipment and
instructed a communications course at West Point Military Academy, New York
EDUCATION
Trevecca Nazarene University, Nashville, TN
Bachelor of Arts in Management and Human Relations 2004
Nashville State Technical Institute, Nashville, TN
Associate of Science Business Data Processing
HARDWARE/SOFTWARE
IBM/3090, IBM AS/400, OS/390, OS/400, COBOL, RPG, CICS, VSAM, IBM IMAGEPLUS
WORKFOLDER APPLICATION FACILITY/400, IBM CONTENT MANAGER ONDEMAND/400,
TSO/ISPF, ROSCOE, LIBRARIAN, EASYTRIEVE, INTERTEST, FILE-AID, JCL, OCL, KRONOS,
QUERY/400, WORDPERFECT, MICROSOFT WORD, MICROSOFT PROJECT MANAGER,
VISIO, SQL, SQL Server 2005 (SSIS) - Training - VISUAL BASIC, DB2 and RPG
HONORS AND ACTIVITIES
Excellence in Leadership Award Trevecca Nazarene University, May 2004
Selected as U.S. Army battalion Soldier of the Month at Ft. Shafter, Hawaii and Fr. Gordon Georgia.
Honorable Discharge from service
Spanish/English, English/Spanish corporate interpreter/translator
Volunteer Soccer Coach for the Harpeth Youth Soccer Association