Customer Service Sales

David A Meyer

** ****** ******* ***** ****

Glenmoore, PA 19343

Phone – 484-***-****

Fax – 610-***-****

abnkf6@r.postjobfree.com

Profile

A results oriented management professional with more than 20 years experience in senior level

leadership, I am recognized as an independent thinker for incorporating innovative management

techniques and business practices to boost productivity and revenues. I can study a situation or a

problem and make the tough decisions as required.

I work well with people, and feel I have the respect of customers, co-workers and employees alike. I

care about what I do and want to make a difference.

Professional Experience

President / Manager, 2008-Present; Penn Door & Access Inc., Glenmoore, PA

Entrepreneurial startup in June 2008, took company to number one in new franchise sales in first year.

Complete responsibility for all daily functions including operations, sales, accounting and administration.

VP / Dir – Operations, Manufacturing & Sales, 1997-2008; Allstar Corp., Downingtown, PA

VP/ Dir – Manufacturing and Operations, 2000-2008

Responsible for over 100 employees in manufacturing and production of commercial and residential door

and gate operators, with five direct reports, 8 indirect, and up to 90 hourly employees; Direct

responsibility for; metal fabrication department, producing over 80% of parts requirements for four

production lines; electronics production, assembly and repair departments, liaising with manufacturing on

new product requirements and with customer service for timely repair and return of defective products;

purchasing, shipping and receiving departments, MRP planning and coordinating movement of raw materials

in and finished goods out for maximum production while minimizing inventory costs; and quality control,

ensuring both raw materials coming in and finished goods going out met company specifications. Worked

closely with engineering on new product development and ongoing manufacturing projects.

Implemented lean manufacturing techniques to reduce production labor requirements by 45%

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while maintaining existing level of production and quality of product.

Initiated ongoing project to bring metal stampings/parts fabrication in-house, reducing

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reliance on outside vendors by 50% and resulting in significant parts cost savings and reduced

raw, WIP, and finished goods inventory on hand.

Managed implementation of new product manufacturing line projects for maximum efficiency

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and cost savings following Six Sigma and TQM initiatives.

Successfully coordinated two Kaizen events for DVIRC lean manufacturing projects.

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Established in-house Kanban system for maximum efficiency and lower inventory costs.

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Established and administered a company Safety Committee, effectively reducing time lost to

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accidents to zero.

Implemented a Safety Committee certification project resulting in permanent reduction of

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workers compensation premiums.

Successfully implemented and completed a project for plant shutdown, relocation, and

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liquidation of assets for new owners in December of 2007, including 100% completion rate for

product line build out projections.

VP / Director of Sales, 1997-2000

Managed ten sales reps for international representation of full product line, establishing territories and

sales goals for maximum results; Established full product line mix, pricing and policies based on customer

requirements and competitive analysis; Complete responsibility for two national conventions annually,

including booth layout and personnel requirements; Worked closely with drayage and decorating companies

for maximum effect while minimizing costs; Coordinated multiple exhibits and regional shows with smaller

trade associations, traveling with our local reps for product promotion.

Migrated sales force from independent reps to company reps, resulting in significant sales

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cost reduction and improved customer satisfaction.

Technical Liaison / Outside Sales, 1995-1997; Allister Mfg, West Chester, PA

Technical Liaison

Liaison for technical problems and questions for Edwards Power Door products during product line

transition after the sale of Edwards to Allister; Interact with customer service department to reduce and

eliminate customer concerns of new ownership, imparting product line knowledge to new customer service

department to smooth transition.

Outside Sales

Established a new Midwest distribution center for Allister door operators; Coordinated sales efforts in the

Midwest states concentrating on establishing new customer accounts; Reestablished Canadian sales efforts,

traveling to various provinces in Canada for product shows and direct customer sales calls.

President / CEO, 1984-1995; Edwards Power Door, Inc., Lincoln, NE

President and Chief Executive Officer of Edwards Power Door, a manufacturer of commercial door

operators; Hands on ownership, directly responsible for all daily functions including manufacturing,

purchasing, sales and customer service; Complete P&L responsibility.

Purchased and revived a failing product line, successfully reintroducing to the market a

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nationally recognized brand name.

Total annual sales increase of over 600%, operating profitably for 11 years running.

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Sales Representative / Outside Sales, 1982-1984; Stanley Door Systems, Bay Shore, NY

Outside sales representative for NY/NJ territory. Personal sales calls on manufacturers, distributors,

dealers and millwork companies. Weekly travel throughout territory plus annual conventions.

Largest percentage sales increase in company for 1983-1984 sales year.

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VP / General Manager, 1978-1982; Pioneer Overhead Door, Las Vegas, NV

As VP and General Manager took startup company through the application process, opening and ran the

company for four years. Complete responsibility for sales, marketing, hiring and firing employees,

purchasing, customer service, plus P&L.

Took company from a startup in 1978 to over $1mil in sales in the fourth year.

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Education

Master of Business Administration, 1975; University of Nevada, Las Vegas, NV

College of Business and Economics, 1974-1975

Full time studies in Business Administration with a concentration of studies in Finance and Communications;

Graduate Assistant for the 1974-75 term, tutoring undergraduates in the College of Business.

First graduate of the College of Hotel Administration ever to be awarded a Graduate

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Assistantship in the College of Business Administration.

Dean’s List for scholastic merit, 1975.

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Bachelor of Science in Hotel Administration, 1974; University of Nevada, Las Vegas, NV

College of Hotel Administration, 1970-1974

Studies in both Front-of-the-House and Back-of-the-House applications; Food and Beverage studies including

Quantity and Quality foods preparation; On-the-job training semester completed at the Aladdin Hotel, Las

Vegas, NV.

Certifications / Skills

Certifications

FINRA Series 7 & 66 Certification, 2009; CRD# 5654532

Series 7 General Industry/Product exam passed July 21, 2009.

Series 66 Pennsylvania State Securities Law exam passed August 25, 2009.

Pennsylvania Life, Accident, and Health Insurance, 2009; Resident Producer License

PA Life, Accident, and Health exam passed October 1, 2009

Safety Committee Certification, 2006; High Safety Consultants, Downingtown, PA

Certification of training for Allstar Corp. safety committee, including training in operations, hazard

identification, and accident investigation, in particular as relates to OSHA.

Microsoft Exchange Certification, 2004; Delaware County Community College, PA

Certification of training in Microsoft exchange software, with knowledge and ability as a system

administrator for adding and deleting network users, configuring workstations, installing and initializing

programs and applications.

Lean Manufacturing Certification, 2002; DVIRC, Exton, PA

Certification of training in lean manufacturing techniques; Training in Six Sigma concepts: Participated in

and ran Kaizen events in conjunction with lean manufacturing workshops.

Computer Skills

Have an intimate knowledge of most Microsoft Office programs, including MS Word, Excel,

PowerPoint, FrontPage, Publisher, and Outlook. Have worked with and used all MS operating systems

from Win95 through Vista, including older DOS systems, plus NT and 2000.

Have a working knowledge of many standalone business applications such as SBT, TIW, QuickBooks,

Skyline, Adobe Acrobat and ACT, plus many photo editors such as ACDSee, Picasa, MS Photo Editor,

and Printmaster. Have worked on and published three web sites over the past ten years using the

FrontPage editor.

Activities

When not immersed in my work I enjoy movies, reading, travel, and my passion, as a published and

award-winning photographer.

References

Available on request.

Contact this candidate