Manager Human Resources

Brian Stevenson *** County Lake Drive

919-***-**** Henderson NC 27537

OPERATIONS MANAGEMENT

Fourteen years of operations experience including over ten years of management experience

demonstrating a consistent track record of outstanding results and understudy growth. Strong

qualifications in areas of warehouse, transportation, P&L responsibility, budgeting, human resources,

training, security, loss prevention, and other functions. Effective communicator, leader and problem

solver who builds teamwork and strives to surpass goals.

RELEVANT EXPERIENCE AND ACCOMPLISHMENTS

Operations/Transportation Management Fast-track advancement through progressively

responsible positions in distribution center operations. Key member of multiple planning committees

to develop new processes locally and companywide, and helped set the direction for operations to

successfully handle the company’s growth in a fiscally responsible manner.

Began career as order filler, then progressed to order manager, delivery supervisor, transportation

analyst, and lastly as transportation manager for DC handling all shipments for VA, NC, and SC.

Annual sales averaged 170 million over last three years.

Expanded delivery territory and subordinate headcount by 44% and 20% respectively while insuring

customer satisfaction and a delivery success rate of at least 99.70%

Exceeded annual corporate performance objectives each year, as indicated by positive annual

reviews.

Held profit and loss accountability for the company’s largest delivery territory.

Implemented Roadnet into territory delivery operations.

Maintained DOT compliance for all drivers in the states on NC, SC, and Va.

Six Sigma Green Belt

Human Resources Experience Participated in corporate human resources policies and initiatives

for the DC. Managed employee relations in each breakpoint. Helped design curriculum and

implement driver training programs to develop associates consistently and accurately.

Experienced in personnel recruiting, selection, training, developing, scheduling, evaluating

performance and supervision.

Led staff to achieve performance goals and maintained the lowest turnover rates in DC history.

Conducted driver training seminars at least annually for 100 new and existing hires in territory.

Completed hours of training on various HR subjects.

Subordinate Growth Evaluated, recognized, and personally worked with a total of eight employees

that advanced from entry level hourly positions to management positions over a three year span

CAREER HISTORY

CORPORATE EXPRESS, A STAPLES COMPANY, HENDERSON NC – 12/98 to 9/08

Courtesy of Career Directions

Order Filler (1998-1999)/Order Manager (1999-2000)/Delivery Supervisor (2000-2003)/Transportation

Analyst (2003-2005)/Transportation Manager (2005-2008)

TRUSERV, HENDERSON NC – 1995 to 2000

Orderfiller/Loader (1995 to 1997) / Assistant Supervisor (1997 to 2000)

Courtesy of Career Directions

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