Résumé
BOB GORDEN
Experienced
General Manager/Engineering Manager/ Quality Manager/ Operations
Director; China Driver License; Speak Conversational Mandarin
USA Contact Information:
*** ****d ST, OWATONNA, MN 55060
001-507-***-****
************@*******.***
I have been self employed in China for 6 years working as turn around and startup consultant. I
have 24 years in manufacturing, 18 years in quality management and 8 years in China.
CAREER EXPERIENCE
02/2009 to 10/2009
Interim Director of Operations/ CFO/ Project Manager-
GroupSat Solar,
Suzhou, China
Suzhou based Corporation; Solar Power Technology
Sourcing and supplier development
o
Manage Finance Department
o
Manage Office Administration, Human Resources, Purchasing, Logistics and Engineering
o
Ensure smooth flow of production at supplier
o
Ensure Quality documentation and procedures are followed
o
Ensure on time deliveries
o
Project Manager for Greenfield Installation of CIGS Technology Manufacturing Factory,
o
Offices and R&D Center
Recommendations:
“Bob is an intelligent and motivated individual. He is more than capable of managing a small group of
people. As Operation Manager, Bob recruited and managed several operation, logistics, admin and
warehousing staff. With the help of this team, he produced a high-quality quality and performance team. As
part of his former responsibilities, he is good personnel in an organization. I believe that developing quality
relationships with industry competitors is the responsibility of each all personnel, and Bob’s consistent
contributions to that end are an excellent case in point.” September 17, 2009
Nasir Ameeriar CEO, GroupSat Solar Technologies Co. Ltd.
Page 1 of 15
Résumé
USA Contact Information:
544 Mound ST, OWATONNA, MN 55060
001-507-***-****
************@*******.***
05/2008 to 2/2009
Owner/ Director of Operations-
AmAsia;
Chengdu, China
Chengdu Corporation; Sourcing for automotive industry in Chengdu, Sichuan,
Sourcing and supplier development
o
Ensure smooth flow of production at supplier
o
Ensure tooling maintenance and documentation are followed
o
Ensure Quality documentation and procedures are followed
o
Ensure on time deliveries
o
Recommendations:
“Bob is a unique executive, specifically in relation to the China business landscape. His many years in the
establishment and management of foreign owned enterprises in China have given him a deep and broad
understanding of the many facets of manufacturing, production and quality management in China. He has
delivered production targets with consistent quality and has established the necessary systems to ensure
systematic results on a continuing basis. In addition to Bob's manufacturing / production and quality
management expertise, one additional asset Bob brings to the table is his excellent cross cultural
understanding and communication skills!” December 1, 2008
James McGeough, CEO/ General Manager/ Founder, Cathay Asia Inc.
Page 2 of 15
Résumé
USA Contact Information:
544 Mound ST, OWATONNA, MN 55060
001-507-***-****
************@*******.***
12/2007- 05/2008
Quality Contract Employee;
The QC Group
Burnsville, MN
Contract Employee
Responsibilities:
o Perform Engineering and measuring services for Automotive, Marine and other manufacturing
companies as required.
o Provide Engineering Services and Technician Services to customer’s onsite
o Perform CMM programming services, Calibration Tooling Evaluations
o Perform PPAP, In-Process, receiving inspection and Engineering support
o Perform Supplier Audits
Recommendations:
“I have hired Bob to complete several contract Quality assignments for our client companies. My clients are
always very pleased with Bob and many times the assignments have been extended. Bob has been very
flexible and I have been able to utilize his mechanical inspection experience as well as his quality
engineering and management skill set.” September 10, 2009
Top qualities: Great Results, On Time, High Integrity
Deb Fletcher Recruiting Manager, The QC Group
Page 3 of 15
Résumé
USA Contact Information:
544 Mound ST, OWATONNA, MN 55060
001-507-***-****
************@*******.***
3/2007 to 11/25/2007
GM Asia Operations;
Botanical Silk Direct
Dongguan, China
Home/ Office Furnishings/ Plants/ Tress/ Flowers
Responsibilities:
o Oversee supplier quality, shipments and supplier development
o Locate and assess new suppliers
o Start Representative Office
Recommendations:
“Bob is a very knowledgeable manager with great ideas. He is very trustworthy and did a great job for my
company. I would recommend Bob to any company that wants to implement better management practices.”
September 16, 2009
Top qualities: Good Value, High Integrity, Creative
Mike Dolbec, CEO/ Founder, Botanical Silk Direct Ltd.
1/2007- 3/2007
Quality Auditor;
SQA Services,
California
Quality Management Contract Services,
Responsibilities:
o Perform Quality Audits at SQA Customer supplier facilities on contract basis; ISO 9000, QS
9000, TS 16949, ISO 17025, BSC standards around the ISO 9000 framework
Page 4 of 15
Résumé
USA Contact Information:
544 Mound ST, OWATONNA, MN 55060
001-507-***-****
************@*******.***
12/2005-10/2006
General Manager;
Akzo Nobel –
Tianjin, TEDA, China, PRC
Paint Manufacturing 300 employees
Responsibilities:
o Oversee all aspects of 224 employee facility
o Responsible for P&L
o Improve financial P&L, production, inventory, logistics and all aspects of the company
o Maintain correct EPA, HSE compliance
o Maintain HR policies to comply with Chinese law
o Re-establish production procedures and processes improving efficiency
o Maintain and improve new purchasing procedures and pricing
o Re-Establish new quality procedures and implemented QMS to comply with TS 16949
o Re-Establish correct production scheduling
o Establish Cycle Times and improved
o Establish Preventive Maintenance Program
o Establish training requirements and program
Achievements:
o Improved Overall plant efficiency by 20%
o Re-established supplier base, multiple suppliers and pricing
Outstanding Achievement:
o Satisfied Motorola requirements saving a USD24 million / year account.
o Motorola requested our Team give a presentation on our methodology in Singapore to
Motorola suppliers
Page 5 of 15
Résumé
USA Contact Information:
544 Mound ST, OWATONNA, MN 55060
001-507-***-****
************@*******.***
3/2004-12/2005
General Manager / Engineering Manager;
Gibson Guitar Company
Qingdao, Shandong, China
China Wholly Owned Foreign Enterprise
Manufacturer of Acoustic and Electric Guitars exporting International and USA 700 employees
Responsibilities:
o Manage and oversee all aspects of 620 employee facility including P&L
o Turn around all manufacturing including new staff, improve financial P&L, production,
inventory, logistics and all other aspects of the company
o Establish correct EPA and Customs/ Logistics compliance
o Establish HR policies to comply with Chinese law
o Re-Establish new purchasing procedures and pricing
o Re-Establish new quality procedures and implemented QMS to comply with ISO 9000:2000
o Re-Establish correct production scheduling
o Re-Establish correct BOM
o Establish and improve Cycle Times
o Establish Preventive Maintenance Program
o Establish training requirements and program
o Re-establish supplier base, multiple suppliers and pricing
o Work with Corporate USA to establish correct pricing and profit margins
o Implement MRP using King Dee
o Utilize Free Trade Zone Warehouse
o Establish good relationship with local government officials
Achievements:
o Re-established production procedures and processes improving efficiency by 60%
o Improved Supply Chain Management through supplier evaluation of Quality Management
Systems, Capacity, Pricing, Delivery and Contract Negotiations performing supplier database
for supplier efficiencies
o Improved Logistics Management, through selection of carriers, freight forwarders, customs
brokers and contract negotiations, data tracking for logistic efficiencies and costs
o Improved warehouse management by implementing King Dee (MRP), UPC Codes and
evaluating inventory turns and costs
o Improved customer satisfaction through customer survey’s and communication with the
customer
o Improved overall efficiency by 10%
o Reduced employee turnover from 9% monthly to 2% monthly
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Résumé
o Reduced inventory and WIP levels
o Moved monthly breakeven point from 350k per month to 218k per month
USA Contact Information:
544 Mound ST, OWATONNA, MN 55060
001-507-***-****
************@*******.***
Outstanding Achievement:
o Received commendations from local CCP (Chinese Communist Party) government officials
Recommendations:
“Bob Gorden is a quality oriented, hands on manager. His unique insight into China operations makes him
an asset to any organization looking for a reliable and effective senior manager.” 12, 2009
Lloyd Williams, Asia General Manager, Gibson China, Gibson Guitars
1/2003- 3/2004
General Manager/ Startup Project Manager;
Kikker 5150
Suzhou, Jiangsu, China PRC
Wholly Owned Foreign Enterprise in Export Processing Zone; 164 employees
Established location of factory Manufacturer of Pocket Bike motorcycles exclusive export to USA
with intent to develop International market from China; Oversee all manufacturing and financial
operations and report to USA headquarters located in Napa, California.
Responsibilities:
o Sent to China to startup the manufacturing of pocket bike motorcycles
o Obtain business license
o Startup factory in Singapore/ China Industrial Park in the Export Processing Zone
o Hire all personnel
o Responsible for P&L
o Develop supplier base and negotiated pricing
o Establish correct EPA and Customs/ Logistics compliance
o Establish HR policies to comply with Chinese law
o Establish new production procedures and processes
o Establish new purchasing procedures and pricing
o Establish new quality procedures and implemented QMS to comply with ISO 9000:2000
o Establish correct production scheduling
o Establish correct BOM
o Establish Cycle Times and improved
Page 7 of 15
Résumé
Establish training requirements and program
o
Establish Preventive Maintenance Program
o
Establish Tooling Evaluations and purchase
o
Maintain appropriate WIP and Inventory levels
o
Page 8 of 15
Résumé
USA Contact Information:
544 Mound ST, OWATONNA, MN 55060
001-507-***-****
************@*******.***
Achievements:
o Improved Supply Chain Management through supplier evaluation of Quality Management
Systems, Capacity, Pricing, Delivery and Contract Negotiations performing supplier database
for supplier efficiencies
o
o Improved Logistics, through selection of carriers, freight forwarders, customs brokers,
consolidators and contract negotiations, data tracking for logistic efficiencies
o Utilized logistics and customs software for efficient clearance of documents
o Improved warehouse management by implementing King Dee (MRP), UPC Codes and
evaluating inventory turns and costs
o Improved customer satisfaction through customer survey’s and communication with the
customers in USA and International
o Improved overall efficiency by 15%
o Retained employee turn over at 2% per year with staff of 100 employees
o Establish good relations with SIP and EPZ government officials
Outstanding Achievement:
o Achieved production within nine months for a cost less than 200,000 USD
Recommendations:
“Bob has strong skills in Production Management with a Quality Assurance focus. In this role, he assumed
total control for a manufacturing site from start-up. From site selection through to product manufacture and
delivery to distributors in the USA” November 29, 2008
Gareth Humphries, General Manager/ Founder, RedStar Guanxi Ltd.
3/2000-1/2003
General Manager Asia / Quality Manager USA;
QA1 Precision Products,
Lakeville, MN
Manufacturer of OEM and aftermarket, RV and Automotive Racing industry products with a
wholly owned fabrication factory in Jiangyin, Jiangsu Province, China; QA1 Jiangyin, Jiangsu
China Operations; 65 employees. The China facility is a fabrication plant that exports all QA1
products to QA1 Lakeville.
Responsibilities:
Page 9 of 15
Résumé
o Sent to China to shut down operations and re-start the company.
o Manage and oversee all operations; Accounting, Human Resources, Government Labor Laws,
Supplier Sourcing. Replace company management, engineering and factory personnel.
USA Contact Information:
544 Mound ST, OWATONNA, MN 55060
001-507-***-****
************@*******.***
o Implement MRP in King Dee
o Improved Supply Chain Management through supplier evaluation of Quality Management
Systems, Capacity, Pricing, Delivery and Contract Negotiations performing supplier database
for supplier efficiencies
Responsible fro P&L
Achievements:
o Improved logistics, through selection of carriers, freight forwarders, customs brokers,
consolidators and contract negotiations, data tracking for logistic efficiencies
o Improved warehouse management by implementing King Dee (MRP), UPC Codes and
evaluating inventory turns and costs
o Improved customer satisfaction through customer survey’s and communication with the
customers in the USA
o Improved overall efficiency by 27%
Establish good relationships with local government officials
Tooling Evaluations
Quality Manager;
Lakeville, Minnesota facility; 100 employees
Responsibilities:
o Maintain ISO/QS 9000 Quality System
o Maintain Calibration System and performed calibration on all instruments
o Maintain Incoming and In- Process inspection as well as First Article Inspections
o Maintain all Quality related documents and procedures
o Implement SPC program
o Supervise Inspection Personnel
o Perform Supplier Audits and negotiated pricing; Tooling Evaluations
o Manage Logistics
o Rewrite ISO/9000 documentation procedures, work instructions
1/1999-3/2000
Contract Employee;
The QC Group
Burnsville, USA
Responsibilities:
Page 10 of 15
Résumé
o Perform Engineering and measuring services for Automotive, Marine and other manufacturing
companies as required.
USA Contact Information:
544 Mound ST, OWATONNA, MN 55060
001-507-***-****
************@*******.***
Provide Engineering services, Technician Services to QC customer’s onsite
o
Perform CMM programming services, Calibration
o
Provide Tooling Evaluations
o
Perform PPAP, In-Process, receiving inspection and Engineering support
o
Perform Supplier Audits
o
2/1998-1/1999
Quality Engineer/ Team Lead;
Excelsior-Henderson Motorcycles
Belle Plaine, MN USA
Manufacturer of Heavy Weight Cruiser Motorcycles; 280 employees
Responsibilities:
o Supervise Quality Personnel
o Perform CMM Programming
o Implement Nonconformance system, receiving inspection procedures, in-process procedures
USA Contact Information:
544 Mound ST, OWATONNA, MN 55060
001-507-***-****
************@*******.***
Perform onsite inspection and supplier audits and Tooling Evaluations
o
Perform Calibration
o
Perform FMEA’s, wrote Quality System Documents related to QS9000 and ISO 9000
o
Perform Design reviews for proper use of GD&T and proper tolerancing
o
Perform Engineering support and Training in GD&T and SPC
o
Purchase all Inspection Equipment for this start up company
o
Responsibilities:
o Perform First Article inspections, receiving inspections, Calibration, CMM programming and
SPC; Tooling Evaluations for punch press, die casting and machining
o Perform Design Reviews for proper use of GD&T
o Implement training Course for production Personnel in small instrument and hand gauging
o Write level Three ISO documentation
Page 11 of 15
Résumé
USA Contact Information:
544 Mound ST, OWATONNA, MN 55060
001-507-***-****
************@*******.***
Recommendations:
“Bob brought his expertise to a start up manufacturing company enabling us to move swiftly into production.
His insight and knowledge made him an asset to the organization.” September 20, 2009
Top qualities: Expert, High Integrity, Creative
Jay Nerison, Quality Manager, Excelsior Henderson, Honeywell
“Bob was an effective leader in a chaotic startup environment. He brought expertise, patience, and past
experience to bear at a time when it was badly needed. Bob remained flexible and results-oriented when it
seemed that our common goal of bringing a new heavyweight American motorcycle to market was an
insurmountable task.” September 16, 2009
James Holroyd, Design Engineer, Excelsior Henderson
“Bob's superb work in quality engineering provided a solid foundation of product quality and performance.
His strong aptitude for value, often a difficult attribute to find, has no doubt contributed to his ability to take
on positions of ever increasing financial responsibility and challenge. Bob is a great asset to any
organization.” September 16, 2009
Joel Norenburg, Sales and Marketing Director, Excelsior Henderson
“Bob did an outstanding job of establishing and monitoring our manufacturing components quality control.
He was under a lot of time and budget constraints and was always a pleasure to work with and was
accountable to completing tasks on time and correctly. Would readily work with Bob again.” February 3,
2009
Dan Hanlon, CEO/ Founder, Excelsior Henderson
Page 12 of 15
Résumé
USA Contact Information:
544 Mound ST, OWATONNA, MN 55060
001-507-***-****
************@*******.***
1/1988-2/1998
Quality Technician;
Truth Hardware
Owatonna, MN
Manufacturer of window and patio door hardware.1200 employees
o Responsibilities:
o Performed First Article inspections, receiving inspections, Calibration, CMM
programming and SPC
o Tooling Evaluations for punch press, die casting and machining
o Performed Design Reviews for proper use of GD&T
o Implemented training Course for production Personnel in small instrument and hand
gauging
o Wrote level Three ISO documentation
o Quality Technician 5 years
o Worked assembly line 3 years
o Worked Warehouse and forklift 2 years
Responsibilities:
o Perform First Article inspections, receiving inspections, Calibration, CMM programming
and SPC; Tooling Evaluations for punch press, die casting and machining
o Perform Design Reviews for proper use of GD&T
o Implement training Course for production Personnel in small instrument and hand gauging
o Write level Three ISO documentation
3/1982-12/1987
Crew Lead;
Halliburton Services,
Perryton, Texas, USA
Oil Field Service Company
Responsibilities:
o Responsible for Cement Crew and operations performing surface pipe, long string cementing,
Plug to abandon, various pumping jobs including blow out and calculations
o Nitrogen Pump truck operator
o CO2 pump truck operator
o V12 Operator
o Fracturing Crew Lead
o Responsible for sand crew operations, blender operations
Page 13 of 15
Résumé
USA Contact Information:
544 Mound ST, OWATONNA, MN 55060
001-507-***-****
************@*******.***
Acid Crew Lead
o
Responsible for well acid zing operations
o
Tool man assistant
o
Responsible for working with tool man on packers and various down hole tooling and
o
calculations
EDUCATION & TRAINING
Graduate Program:
4/1996-7/1996; Mankato State University; program in Statistical Process Control
Other Training:
o Familiar with SPC, FMEA, DOE, PFMEA, DFMEA, ISO/QS 9000/ TS 16949,
o Root Cause Analysis, Lean Manufacturing, JIT, Kan Ban, APQP, PPAP,
o Total Quality Management, Six Sigma, MRP, ERP, Black Belt
Industry Expertise:
o Experienced with all inspection equipment, such as Optical Comparators, 3D non-contact
measuring equipment like Ram Optical, OGP and View Engineering, calipers, micrometers,
height gages, surface plate setup and layout, micro hardness testing, Rockwell hardness
testing, Coordinate Measuring Machines (Brown and Sharpe) CMM, Mitutoyo PC-DMIS,
R&D
o Extensive knowledge in GD&T
o Familiar with E-coat, Liquid and Powder Paint, forgings, injection molding, die casting,
machining, welding, assembly, wood working, wood finishes, CNC equipment CAD/CAM
and plating processes, electronics, MS Office, PCDMIS, plastics, glues, fabrics, chrome,
aluminum, steel, rubber, stampings, Fasteners, warehouse management, punch press,
progressive stamping, heat treating, punch press, powder metals, CNC machining, PCB and
PCBA manufacturing
o Supervision and management of personnel
o Statistical Process control, Financial calculations, P&L, supplier development, supply chain
management, purchasing, contract .negotiations, logistics, human resources, and supplier
selection, supplier audits, China Start up, Supply Chain Management
Page 14 of 15
Résumé
USA Contact Information:
544 Mound ST, OWATONNA, MN 55060
001-507-***-****
************@*******.***
Positions Held:
General Manager, Quality Manager, Quality Engineer, Sourcing Manager, Chief Representative,
Asia Operations Manager, Project Manager, R&D Manager
China Locations Worked:
Shanghai, Beijing, Guangzhou, Wuxi, Jiangyin, Suzhou, Hangzhou, Nanjing, Changzhou,
Kunshan, Shenzhen, Dongguan, Tianjin, Tanggu, Anshan, Dalian, Qingdao, Kunming, Dali,
Lijiang, Urumuqi, Chongqing, Chengdu, Shenyang, Liaoning, Nanning
Above Reference Contact Information:
Available on request
Page 15 of 15