Quality Assurance Maintenance
Resume:
Watertown, WI *****
920-***-**** home 262-***-**** cell
BONNIE M. MILLS
**.*****@*****.***
QUALIFICATION SUMMARY
Motivated leader with 13 years of experience in the management of quality assurance and
manufacturing. Highly skilled in quality systems and driving process improvement. Ability to
work with a diverse workforce. Trainer for all quality programs including ISO9001/2000
systems. Instrumental in streamlining operations with the goal to improve overall quality,
increase efficiency and minimize scrap. Highly versed in Infinity QS, MP2 and a multitude of
production and quality based computer systems.
CORE COMPETENCIES
ISO 9001/2000 Lead Quality Auditor Certification HACCP Certificate
MP2 Maintenance Systems Infinity QS SPC Software
Corrective Action and Preventive Action (CAPA) Good Manufacturing Procedures
Quality Management System (QMS) Root Cause Analysis
Failure Modes and Effects Analysis (FMEA) PET Blow Molding Processes
JD Edwards One World / Minitab Word, Excel, PowerPoint, Outlook
Quality Documentation Control
Trainer for Quality Systems, Blowmold Processing,
MP2 Systems, QMS Systems, Infinity QS Systems,
HACCP, GMA, AIB, ISO 9001/2000 requirements
EXPERIENCE
BALL PLASTIC CONTAINER CORPORATION, Watertown, WI 2001 – 2009
A supplier of plastic packaging, to the beverages, food and household product industries. This location has
four lines capable of producing 250 million polyethylene terephthalate (PET) plastic bottles a year.
Quality Systems Manager
Responsible for all levels of quality control/quality assurance including continuous improvement
initiatives. Provide guidance to maintenance department in planning and implementation of
maintenance activities. Assist Maintenance in troubleshooting of blow molding equipment.
Manage the process of corrective action development in conjunction with engineering and
support services. Provide all quality training in the plant.
Setup and implemented all Quality Systems procedures for the plant, including SOP’s, work
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instructions, Good Manufacturing Procedures and Statistical Process Control Systems.
Worked with Ball Corporate engineers in developing qualification procedures to support new
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customer specifications through the use of capability studies and implementing results.
Reduced customer complaints and DMR costs through the use of gauge R & R studies and
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made corrections to the equipment and procedures resulting in a 70% reduction of customer
complaints and 63.2% reduction of DMR costs.
Led and participated in PIT (Process Improvement Teams) to improve safety, quality and
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production. Served on the Corporate PIT for PET bottle defects to develop procedures and
preventative actions to reduce defects. Received an award for being instrumental in the
reduction of defects.
Bonnie M. Mills Page 2
Obtained Certification as an ISO 9001-2000 Lead Quality Auditor setting up, implementing
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and training all employees in the Auditing System for the facility resulting in improvements
in Quality as well as performance.
Trained all personnel in AIB and GMA requirements increasing awareness thus resulting in a
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score of 96.16% out of 100% in an AIB audit performed by our Customer.
Developed, setup, and maintained the maintenance system software for the plant. Trained all
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maintenance personnel on usage of this software and worked with them on troubleshooting
equipment for failures resulting in better maintenance performance and reduction of
downtime.
Worked as Master Processer for the plant, training all personnel on how to process PET
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Bottles successfully resulting in a reduction of quality defects.
Participated and Led Kaizens to target reduction of scrap and increase efficiency.
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WIS-PAK PLASTIC CONTAINER, Watertown, WI 1995 – 2001
Manufacturer and Distributor of Pepsi-Cola and other leading soft drinks. This plant was acquired by Ball
Corporation in 2001
Quality Lead
Responsible for all levels of quality control/quality assurance including continuous improvement
initiatives. Provide guidance to maintenance department in planning and implementation of
maintenance activities. Assist Maintenance in troubleshooting of blow molding equipment.
Manage the process of corrective action development in conjunction with engineering and
support services. Provide all quality training in the plant.
EDUCATION
Quality Management Education
• Corrective Action and Preventive Action (CAPA) for ISO 9001 QMS
• DuPont STOP for Safety Behavioral Based Safety Program
• Situational Leadership Training
• Trained Behavioral Based Interviewer
• Covey Seven Habits of Highly Successful People
• ISO 9000-2001 Certified Lead Auditor
• HACCP Certification
High School Diploma, Oconomowoc Senior High School, 1980
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