Project Manager Customer Service

Sharon Swartzbaugh

**** ** *** ****** **** Coral, Florida

Phone: 239-***-**** Email: abnjxr@r.postjobfree.com

Objective

I am seeking a position as an accounting professional in a financial, medical or engineering field

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where I can employ and expand my financial analysis and record keeping skills along with my

accounting software and PC applications expertise.

Qualifications

I have designed and integrated accounting information systems on various computer platforms

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using several software languages and packages. This experience has provided me with the skills

and knowledge to perform accounting functions in general ledger set up, maintenance and posting,

periodic closing, bank reconciliation, financial statement preparation, accounts payable and

receivable processing and fixed asset accounting.

My degree in Business Administration included course work in General Accounting, Banking,

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Finance and Cost Accounting in which I achieved high grades and thoroughly learned skills I have

used and enhanced throughout my professional career.

I am proficient in all Microsoft Windows Office applications. All major word processing and

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spreadsheet applications are familiar to me, my keyboard skills are accurate and fast and my

spelling, grammar and vocabulary are all at a high college level. In Excel, I have created multiple-

sheet workbooks with inter-sheet references and complex formulas. I have many years of

experience with Excel, Word, PowerPoint and Access and in the integration of these applications to

produce effective reports, processes and presentations.

I have a proven history of quickly learning and competently utilizing new software and technology

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and becoming a valuable in-house resource for passing on this knowledge.

In customer service and coworker relationships, I am friendly, respectful and committed to helpful

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problem-solving. Jobs I have held in the past and my educational experiences have equipped me

with excellent written and oral communication skills. These areas of my skill set have been

frequently complimented and positively evaluated.

Education

1998 University of South Florida

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Completed Bachelor of Science degree in Business Administration

(Magna Cum Laude)

2002 - 2004 Edison College and Florida Gulf Coast University

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Over 60 hours of lab-based studies in Biology, Chemistry, Physics and

Mathematics (GPA 3.7)

2004 - 2006 Edison College

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First year of Radiographic Technologist program (GPA 3.2)

Courses in AutoCAD and Engineering Technology (GPA 4.0)

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Work Experience

5/2008 - 4/2009 WPM Southern, LLC - Administrative Assistant

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As assistant to an engineer and project manager, I utilized skills I gained in AutoCAD and

Engineering Technology courses to aid in bid compilations and mapping job sites. I employed my

skills in Microsoft Excel and Word to prepare payrolls for entry, monitor costs related to

governmental purchase orders and facilitate office correspondence. My office management duties

included negotiating with vendors, maintaining job specific purchase records for accounts payable

and billing customers.

12/2007 - 5/2008 Army Corps of Engineers (ACOE) - Volunteer

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Assisting an environmental biologist, I participated in the enforcement of ACOE permit conditions

and investigation of unauthorized activity in US waters and wetlands. Here I was able to use and

update my skills with Microsoft office tools to aid in data entry, presentations, research and field

investigations.

8/2005 - 12/2007 Caregiver, Family Business Administrator, Part-time Student

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During this period I was blessed with the time and resources to care for my mother and serve as

the family business, legal and health service administrator for both of my parents. Also, I used this

time for self-study programs and attending college courses to satisfy personal interests and

explore new career paths.

9/2002 - 8/2005 Student at Florida Gulf Coast University and Edison College

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With the objective of changing to a career in a medical science or healthcare field, I attended

college full-time toward a bachelor’s degree in biology and certification in radiography. I worked

full-time shifts in a hospital and a private radiography office as an intern while participating in the

radiographic technology program at Edison College. Here I learned a great deal about information

flow, procedures and technology in the field of medical imaging.

10/1995 - 9/2002 Lee County Clerk of Courts - Information Systems Engineer

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After taking courses in computer programming and developing my skills on the job, I served as

programmer, analyst and leader on several large programming projects. My contributions here

were significant and key to the successful production of complete software applications and

interfaces to existing and off-the-shelf software packages that were used by the office of the Lee

County Clerk of Courts for years. Working with Pascal, Speedware and Visual Basic programming

languages, procedural and object-oriented programming methods and relational databases,

including Oracle and Access, I gained complete experience in all phases of the software

development process.

In my most recent years here, I trained as a JD Edwards OneWorld Application Developer and

System Administrator. I became an in-house expert in the customization and configuration of

several critical financial applications and served as a key participant in a major system upgrade.

Working closely with budget analysts, I created software applications and set up intricate data

mining and report designs that played a major role in the preparation of the annual budget for Lee

County, Florida.

References Available Upon Request

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