BRIAN H. FULLER
Troy, MI. ***83
Mobile PHONE 248-***-****
e-mail: abnjvu@r.postjobfree.com
Areas of Account Management Expertise and Experience:
• Developing and implementing target market strategies that deliver substantial sales results
• Prospecting for new opportunities that increase revenue and grow market share
• Analyzing client business needs for a solution that best meets their goals and needs
• Presenting C- Level proposals that improve business efficiencies while reducing costs
• Developing strong business relationships that generate continued long-term sales growth
• Managing vertical account bases including finance/insurance, education, medical and government
• Equally successful in new logo acquisition or retention and growth within current accounts
Highlights of Qualifications
* Skilled in Outside Sales, Customer Service, Product Marketing,
* Territory Development and Account Management
* Experience in Solution Selling of wireless data applications
and products.
* Experience in Training Sales teams and Retail Stores in Marketing, Product and
Technology updates and software.
* Experience in Speaking and Training - Presenting to large groups of people via
PowerPoint
• Top Sales Manager April 2002
• Top Corporate Sales Account – EDS
• Proficient in Microsoft Word, Excel, PowerPoint,Windows
98/2000, Windows XP
Professional training completed:
*Critical Path Strategies (CPS)
* Situational Sales Negotiation
* Dimensional Professional Selling
* My Siebel –Territory Management
* Outstanding skills in overcoming customer objections
* Professional, enthusiastic, goal oriented and team player
* Excellent with resolving customer problems and follow-up
* Effective in building long term relationships with
Customers.
AT&T – Account Manager 10/08 – 8/09
Maintain 137 Accounts in my Base with a Total Billed Revenue of approx .4.2 Million
dollars annually. Duties include increasing the Revenue by selling new Voice, Long
Distance and Data services. Maintain the business by re signing contracts to new term.
Handle all billing and services issues.
AT&T – Retention Account Manager 4 / 07 to 10/ 08
Primary responsibility to contact existing AT&T business customers and
renew or add new contracts to their account . Assigned territory to work .
Activity includes visits and appointments with customers to add
Contracts, new products and services. Finished 2007- 220% to Goal.
Pitney Bowes – Account Manager 7/ 06 – 4 / 07
Generate and Develop mail and document solutions for businesses in my territory thru
Cold Calling, Telemarketing and maintaining and growing current base of accounts. Set
20 appointments per week and track all activity thru Seibel, territory management tool.
AT&T Wireless - Account Manager 6/1 – 11/04
Prospected and generated new accounts with a minimum of 20 Cold Call visits or 50
phone calls daily . Prepared and presented proposals to
prospective customers. Develop, implement and maintain a territory
management plan. Meet with prospects and determine and define customers needs
utilizing a consultative sales methodology.
Sprint - Account Manager 1/4 - 5/04
Focus on Revenue Business Solution Sales with emphasis on the full line of wireline and
wireless products. Acquire new business accounts monthly, analyzing customer accounts,
technical troubleshooting for end decision makers. Resulted in improved customer
relationships, increased account penetration and higher revenue generation .
SPRINT PCS - Sales Manager 2001 - 2003
Lead a team of 9 Sales Professionals in marketing, sales and support of
the companies
Voice and data services . Duties include training and development of
sales team, on-
Going coaching, strategizing, meeting with customers and developing my
own
Relationships with clients in support of my team . Other duties include:
Forecasting
Keeping up with competitive information, contract negotiations and
closing deals.
SPRINT PCS - Remote Account Manager 2000 - 2001
Responsible for sales to Fortune 500 companies such as: EDS, IBM, MGM
Grand
Kelly Services,Whirlpool and Denso. Also, built relationships with key
decision
Makers to further sell future SPRINT products and services. Finished
over 100%
YTD.
SPRINT PCS - Major Account Executive 1998 – 2000
Primary sales of wireless services to businesses and individuals .
Maintain accounts including customer care, follow-ups and billing
issues. Acquire new business through code calling, telemarketing and
referrals. Introduce new products and services to existing accounts to
improve their communication abilities.
LANDROVER OF FARMINGTON HILLS (8/25/97 – 4/10/98)
Sales Guide:
Sold new and used high-end sport utility vehicles . Promoted business
while maintaining customer base to generate ongoing and trusting
relationships.
FEDERAL EXPRESS CORP. SOUTHFIELD, MI. (4/19/89 – 7/31/97
Courier
Delivered and picked up high priority documents and packages according
to strict scheduling and deadlines. Job duties also included sorting
and mapping out routes for different areas and to promote business with
customer sales leads.
EDUCATION: WAYNE STATE UNIVERSITY DETROIT, MI.
Liberal Arts/Pre-Dentistry
UNIVERSITY OF DETROIT HIGH SCHOOL
College Prep
REFERENCES: Available upon request