LINLEE M. MARKLE

*** ****** ***** • CONCORD, NC *8025 • abnjua@r.postjobfree.com • 704-***-****

RESULTS-DRIVEN SALES PROFESSIONAL

OBJECTIVE: To obtain an sales position in the healthcare industry.

Results-driven and customer centered sales professional with a powerful 9-year proven career track record in business

development, product promotion and solution selling. Expert in creating strong and long-lasting relationships at all levels of a

diverse client base. Aggressively seeks new business opportunities and channels to further profitability and market share.

Successful in marketing products to highly skilled and sophisticated professionals. Excellent oral and written communications

skills.

• • • Lean Manufacturing

Professional Presentations Technical Terminology

•

• • Project Management

Consultative/Solution Selling

Branding/ Product Promotions

•

• Customer-centric

• Award Winner

Relationship Builder

• Value Oriented

• •

Pricing and Proposals MBA

PROFESSIONAL EXPERIENCE

OUTSIDE SALES, Oldcastle Precast, Inc., Concord, NC, April 2007 - February 2009

Successfully sold and marketed engineered precast structures to engineering firms, construction companies, subcontractors,

cities and municipalities. Created and executed effective call plans. Communicated and collaborated with the General Manager

on goals. Built strong ties with key customers and industry contacts. Utilized customer focused selling skills. Targeted and

prospected for new business and evaluated the sales potential of existing customers. Kept up to date on product and industry

knowledge. Effectively used consultative selling and customer needs assessment techniques. Monitored and evaluated the

activities of the competition. Successfully handled objections and customer issues. Performed sales presentations for highly

skilled and trained professionals.

Key Accomplishments

• Responsible for over 40 customer accounts and over $965,000 annual sales

• Expanded market share by 11 new accounts and reactivated 6 high dollar dormant accounts

• Developed and launched Oldcastle Precast product brochure and project portfolio

• Maintained profitable margin levels in down economy

• Key facilitator and organizer of educational and sales presentations

• Acquired approved vendor status from South Carolina Department of Transportation

• Built over 20 working relationships with environmental, civil, and electrical engineers

• Increased product awareness by 15% through presentations, networking, warm and cold calling, direct mail

• Gained access to decision makers through NCMBC, USGBC, Chambers of Commerce and other organizations

• Initiated and headed locations plastics and glass recycling program

ACCOUNT EXECUTIVE, Precoat Metals, McKeesport, PA, January 2002 – May 2006

Responsible for building, managing and expanding business relationships with building component manufacturers, steel

distribution centers and steel companies. Successfully handled customer objections, complaints, requests, and questions.

Worked with internal departments to ensure customer orders were processed accurately and efficiently. Followed up with

customers on deliveries, product trials, and satisfaction. Continued to enhance product knowledge for value added selling.

Worked effectively with district personnel to optimize business opportunities. Assisted and trained customers on internet

account management tool. Accountable for consignment programs, min/max programs, and inventory reconciliations, order

entry, and shipping releases.

Key Accomplishments

• Managed over 18 accounts; equating to over $8M of gross sales

• Boosted company profits by more than 15%, through Six Sigma Greenbelt Team Project

• Selected by management to compile and distribute production schedule to management and other personnel

• Responsible for administration and supervision of 30% of new product trials

• Chosen to handle highest profile accounts with the most stringent specifications and requirements

LINLEE M. MARKLE PAGE 2

Professional Experience Continued

ORDER FULFILLMENT COORDINATOR, Latrobe Specialty Steel, Latrobe, PA, July 1999 - December 2001

Collaborated with Steel Design, Production Planning, Metallurgical Services and Marketing teams to analyze customer

specifications and issued quotations based on requirements. Utilized SAP computer system for order entry, follow up, quote

tracking, and shipping releases. Managed inventory stocking programs as well as special orders that required outside

processing. Worked with accounting to set up customer accounts, address invoicing issues, and extend credit lines.

Demonstrated active listening and outstanding problem solving skills to diffuse problematic issues. Stayed current on raw

materials surcharges, industry news, and launch of new products.

Key Accomplishments

• Provided superior customer service for North East territory of Aerospace & Specialty Steel Division; representing 40%

of sales

• One of three insides sales staff selected to test pilot customer service program at steels service center

• Consistently met and exceeded 24 hour turnaround on quotes and order entry

• Trained 3 new customer service team members

• Received customer service award from management for top notch performance

SALES & CUSTOMER SERVICE, Sumitomo Corporation, Pittsburgh, PA, November 1997 – July 1999

In charge of all aspects of importation of refractory brick from Japan and China. Responsible for supplying customers with

timely quotes, accurate order entry, and managing proper inventory levels. Kept highly organized and detailed records of

shipments through daily communications with overseas counterparts, freight forwarders, and brokers. Reconciled inventories at

outside warehouse and at customer site. Monitored and invoiced consignment products.

Key Accomplishments

• Managed most profitable account for department, accounting for of department’s gross sales.

• Assisted in launch of Chinese refractory’s into US market using direct marketing techniques

• Gained appreciation and insight to Japanese business etiquette and culture

EDUCATION

Certified National Pharmaceutical Representative (CNPR), Anticipated Certification Date, November 2009

Master of Business Administration, Seton Hill University, Greensburg, PA, 2001

Bachelor of Arts in Marketing, Michigan State University, East Lansing, MI, 1996

PROFESSIONAL DEVELOPMENT

• Member of National Organization of Pharmaceutical Representatives

• Effective Communications and Human Relations, Dale Carnegie, Pittsburgh, PA (Award Received)

• Six Sigma Greenbelt Certification & 5S Visual Management, Pittsburgh, PA

• Purchasing Techniques for Buyers, Duquesne University, Pittsburgh, PA

• Supply Chain Management Certification, APICS, Latrobe, PA

CLIENT TESTIMONIALS

“I have known Linlee for approximately one year and found her knowledge and experience commendable”

Mr. Gary McCabe, P.E. - Redline Engineering

“Her communication skills were outstanding. She listened to my needs and would closely monitor my orders”

Mr. Robert Holmes - Salisbury-Rowan Utilities

Contact this candidate