Human Resources Management

M itchel D. Thompson, MBA, SPHR

* *** **** ****, *********, AR 72404

870-***-**** ****************@*****.***

S ENIOR HUMAN RESOURCES PROFESSIONAL

V ersatile, accomplished professional with over 15 years of experience in leading organizations inside &

outside the US at all levels & aligning Human Resources initiatives that support strategic business goals

while connecting human capital to business outcomes. I have been recognized for outstanding service

& performance in HR strategic planning & business alignment, employer/employee advocacy, leading

organizational change, performance management, talent management, & organizational development.

A REAS OF EXPERTISE

O rganizational Design & Development, Coaching & Mentoring, Cultural Stewardship, Strategic Planning &

Execution, Policy Design/Administration, Leading Change, Employee Relations, Employee Development,

Business Alliance & Alignment, Labor Relations/Union Negotiations, Performance & Talent Management.

P ROFESSIONAL EXPERIENCE

G enpak LLC, Glens Falls, NY

G lobal manufacturing and business services organization specializing in single use, disposable plastic,

foam, and paper food containers ~ Revenue level of $800 million.

2 008-2009

S enior Director / VP of Human Resources

S enior strategic & operational HR leader for a 2,200 employee, multi-site manufacturing & business

services organization (17 facilities), i.e., talent management, performance management, employee

relations, union relations & negotiations, organizational change, compensation & benefit administration.

Implemented lean HR practices & worked with all stakeholders to implement lean strategies & solutions.

$1.154 million saved in successful contract renegotiations (Company’s first chair negotiator) for (2) union facilities

in the U.S. in 2008 - 2009 (International Association of Machinist and Aerospace Workers, AFL-CIO union business

agents); improved labor relations in all (5) union facilities through enhanced communications, staff

development/training, and “hands-on” conflict resolution in grievance, mediation and arbitration matters.

$1.2 million dollars saved in 2008 by collaborating with TPA to proactively manage all outstanding large workers’

compensation claims; worked closely HR field staff, safety management and operations management to properly

manage new worker’s compensation claims and focus on behavioral safety awareness and programming.

$240,000 saved annually by changing 401k record keeper; $80,000 saved annually due to change in dental

providers; and flat renewal on healthcare benefits plan ($8 million plan) for 2009.

$1 million saved by moving from a server based HRIS system to a web based ADP HRIS solution as part of new

systems/process control, performance and talent management strategy.

A nchor Packaging, Inc., St. Louis, MO

G lobal non-durable plastic food packaging products & and business services ~ Revenue level of $160

million.

2 006-2008

V ice President of Human Resources

2002-2006

Director of Human Resources

HR leader for a 705 employee, non-union, multi-site global manufacturing & business services organization,

accountable for the following areas: talent acquisition & engagement, change management, total comp & rewards

administration, leadership coaching, employee development, succession planning, union avoidance, employee

relations and diversity. Implemented lean HR practices, worked with manufacturing operations to employ lean

strategies & solutions.

Increased revenues by $43.2 million in past 6 years by actively collaborating with senior leadership & Board of

Directors by coaching senior executives & line leaders on how to manage and lead through change, facilitate

organizational development initiatives, HR/business alignment strategies and employ rapid change strategies.

Secured $500,000 in training fund grants by collaborating with local Industrial Training Center.

$3.75 Million in savings through HR systems & process review and implementation of web based HRIS upgrade.

Reduced voluntary turnover in FY 07 by 49.6% by implementing targeted recruitment/retention strategies.

Reduced $1.5 million in benefits plan costs from 2002 through 2007 with the creation and implementation of a

proactive “Corporate Benefits and Communication” strategy.

Evaluated exempt & non-exempt FLSA status and revised Company compensation strategy (detailed revision of

120 job descriptions, job codes & grade structure).

C orporate Express, Inc., Memphis, TN

G lobal leader of office products, business supplies & business services including office supplies, business

services, technology products, ink & janitorial supplies ~ Revenue level of $12 billion.

2 000-2002

D ivision Human Resources Manager

Responsible for leading and directing all HR functions for all multi-state (6) sites including merger &

acquisition activities, compensation/benefits & policy administration, union avoidance training,

recruitment and staffing, employee and union relations, risk management, employment law

administration, performance management, employee training & development, safety administration and

records management.

Merged $150.5 million business into company in collaboration with corporate & division management.

Reduce labor expenses by 42% as a result of restructuring and realigning post merger headcount.

Revised Affirmative Action/EEO Plan to meet all federal guidelines, completed previous conciliation reporting

requirements, and achieved Company recruiting strategies and goals for recruiting minorities and protected

classes upon hire in 2000/01.

Sustained annual goal of remaining 100% union free in Mid-South division. Assisted as co-first chair with Union

negotiations in unionized divisions.

N KC of America, Inc., Memphis, TN

L eading global manufacturer / wholesaler of conveyors, equipment & machinery installation services.

0 1/2000 – 10/2000

M anager of Human Resources

M anaged all HR functions of a 210-employee, non-union global conveyor manufacturer. Area of

responsibility included compensation, benefits, employee relations, safety, risk management,

employment law, performance management, and employee development & employee security.

22% increase in revenue utilizing lean manufacturing processes and improving engineering staff recruitment and

hiring strategies.

20% reduction in absenteeism by implementing a performance management process & plant attendance policy.

Saved company $500K by renegotiating & redesigning a new major medical healthcare plan/contract.

20% improvement in employee retention rate utilizing targeted retention strategies.

Increased the annual training budget by $100,000, improving the quality of products, services and employee

productivity by 20%.

A utomated Conveyor Systems, Inc., West Memphis, AR

A g lobal provider of material handling equipment servicing the US, Canada, Mexico and Puerto Rico.

1 997-2000

H uman Resources Manager

Lead all Human Resources operational strategies, plans and programs in support of business goals and

strategies for a 200+ employee, union-free environment. Managed all HR functions including

compensation & benefits, employee relations, risk management, employment law, performance

management, employee development, employee safety/security and records management.

21.2 % reduction in 1998 plant turnover by implementing new recruitment and retention strategies.

Achieved 100% union free goals in 1998 and 1999.

$702,000 in profitability by creating and implementing strategies to reduce labor costs through improved systems

and process controls.

$40,000 saved by reducing worker’s compensation cost through improved case management strategies and safety

program improvements while reducing lost time accidents from 14 in 1997 to 2 in 1999.

Mid-South Community College, West Memphis, AR

Directed all workforce development and career services activities including employer and student training activities.

W orkforce Development and Career Servicers Director 1 994-1997

E DUCATION AND CREDENTIALS

M asters in Business Administration (HR Minor) - A rkansas State University, Jonesboro, AR

B achelor of Science in Business Administration - A rkansas State University, Jonesboro, AR

Senior Professional of Human Resources (SPHR), HR Certification Institute (HRCI)

HR Generalist Certification, Society for Human Resource Management (SHRM)

Contact this candidate