Patricia L. Collins
South Bend, Indiana 46613-3548
Core Competencies
• Accounting procedures
• Training and leadership • Customer relationships
• Interpersonal skills • Organizational
Professional and Education Experience
Bachelor of Accounting • Indiana University South Bend • May 2009
Customer Claims Accounting Clerk • Trimas - South Bend, Indiana •
June 2006 - July 2008
Provided product and service information to customers and resolved customer complaints.
Accounts Receivable Clerk • South Bend Screen Process - South Bend, Indiana •
March 2005 - March 2006
Computed, classified and recorded numerical data of financial records. Performed necessary
calculations, posting and verification duties to obtain financial data for use in maintaining
accounting records.
Clerical Associate in Internal Bureau of Investigations • AT&T - South Bend, Indiana •
September 1997 - March 2003
Verification of product quantities, customer claims and alleged theft. Performed data entry and
created reports and charts. Provided customer service and employee computer training.
Account Manager for The Limited, Inc. • North American Signs - South Bend, Indiana •
January 1997 - June 1998
Assigned installation crews and performed data entry of all sign orders.
Warranty and Parts/Service Clerk • AM General Corporation - South Bend, Indiana •
April 1995 - January 1997
Performed data entry and provided customer service and employee computer training.
Additional experience and education includes:
• Waitressing in a fast-paced local restaurant and landscape work while attending college
• Six years of service in the U.S. Army and Reserves
• Business Management Associates Degree from Central Texas College