Manager Management

Steven H. “Woody” Lockhart, PMP

**** ********** **** **** 832-***-****

Houston, Texas 77041 *****.********@*******.***

PROFESSIONAL PROFILE

Strategic Business Manager and Architect who effectively meets challenges head on and creates

positive and lasting change. An accomplished leader with in-depth experience and a proven track record

of success building high-performing teams and leading them to create practical, reliable, cost effective

and stable state-of-the-art solutions and products in a dynamic business environment.

BACKGROUND SUMMARY

More than twenty years of IT and Business Technology solutions development includes:

Project/Program Management PMP Strategic Business Architecture Business Needs Analysis

Organizational Management Planning and Governance Process Development

ITIL ITSM Master C-Level Presentations

Operational Excellence

Six Sigma Green Belt Full Lifecycle Solution Design Forecasts and Budgets

Quality Management Master Enterprise Architecture Change Leadership

Risk Management Service Architecture Business Continuity

EMPLOYMENT HISTORY

Caterpillar Global Petroleum, Houston, Texas 2008-Present

Software Process Manager

Responsible for operational excellence in market intelligence, analysis, technology services and

commercial products. The Global Petroleum business unit builds and sells engines and power systems to

the upstream & midstream energy industry, delivering $2.2 B/yr of revenue in its 6th year of 40% growth.

• Manage $4M budget, 3 direct and 40 indirect reports, and 3 Six-Sigma Black Belts.

• Manage product portfolio: including CRM, product population tracking, web applications,

product specification, New Product Introduction (NPI), Application & Introduction (A&I)

capabilities. Result: Improved ability and velocity to deliver what the customer needs, and

deliver a higher quality experience for internal users, dealers, OEM’s, and end use customers.

Program Manager

Responsible for the implementation and delivery of the MKIS capital solution.

• Manage $2.5M capital budget, with $10M total cost of delivery.

• Lead integration of PMI, Six-Sigma, Agile and ITIL ITSM process frameworks for Global

Petroleum. Result: Improved speed and cost for delivery of business services.

• Created and launched a tier-2 divisional PMO. Result: Improved effectiveness, velocity and

agility of the portfolio and cost management functions for the business unit.

• Deliver ongoing program phases in the multi-generation plan. Result: completed program

initiation, planning and first 2 phases of the plan, improving operational effectiveness for both

new product sales and product support sales.

Principle Technologist

Senior Business IT technologist for the global business unit.

• Created the Global Petroleum Market Information System (MKIS), a ‘first of its kind’

strategic information management solution to track and manage all aspects of the upstream and

midstream global markets for the petroleum industry. Result: Successfully delivered an accepted,

approved and funded business and technical solution architecture.

Steven H. “Woody” Lockhart Page Two

Caterpillar Global Petroleum, Houston, Texas (continued)

• Developed shared delivery business model with enterprise IT as a process partner. Result:

Successfully enabled Global Petroleum to leverage Enterprise Architecture and core IT best

practices, technologies and services, improving delivery capability and velocity to respond to

business needs, with an 80% reduction in the cost of delivery: including Web Content

Management, Cognos reporting and analytics, IBM Information Server, Sharepoint, Master Data

Management, and enterprise Customer Data Integration (CDI).

Devon Energy Corporation, Houston, Texas 2007-2008

Enterprise Architect

Led a cross divisional program team in delivery of CIO initiated strategic business improvement

initiatives, that span all aspects of the business IT enterprise.

• Program Manager with 8 direct and 42 indirect reports from 5 multi-national delivery groups.

• Led the operational integration of all six business units in the enterprise, after an acquisition

stream aggregated 27 formerly independent companies. Led the strategic alignment in the

definition of the next generation of integrated services for the Business IT enterprise: new

technologies to be adopted, organizational alignment, and first-time introduction of cross border

centers of best practice. Result: Generated a cost savings of $450,000 in the first 4 months by

improving speed of delivery for PMO managed project initiation, planning and scoping activities.

• Created and launched the formal Enterprise Integration Program with the regional and

enterprise PMO offices; a multi-phase agile program with 10 work streams with 57 initiatives.

Result: Cost savings of $5-10M/yr are predicted for this strategic phase alone. This was a first

ever use of two business models, a multi-work stream program with agile program/project

governance, and a cross border centers of excellence delivery model.

Hewlett-Packard Company, Houston, Texas 1996-2007

Business Systems Manager

Strategic leader of Business-Technology Alignment and Enterprise Solutions Architecture for Technology

Solutions Group.

• Reported to VP, lead 12 process analysts, 3 enterprise architects, and a 140 person delivery team.

• Led the analysis and technical and solution architecture for the complete RADIX platform

for 5 years. Result: The RADIX program grew to include 25 embedded technologies in a

continuously available 4-tier architecture, supporting 500+ global customers, and generating

$2+B in revenue annually, while increasing the customer and revenue base by 350%, the number

of embedded technologies by 40%, and the IT solution performance and availability by 800%.

• Created a ‘first of its kind’, shared ownership business model for managed services

operational delivery. Result: Delivered contract requirement for a $1.4B customer, a key market

entry criteria for HP to be a top tier managed services provider.

Enterprise Solutions Architect

Responsible for enterprise strategies and complete solutions for global enterprise operations, continuous

business improvement and next generation business strategies for HP-IT and HP Global Services.

• Reported to EVP, led 10 direct reports and 25+ indirect team members.

• Led design, development and operational support for custom in-house solutions. Member

Microsoft Strategic Architecture Forum and enterprise contact with Microsoft Premier

Support. Result: Significantly improved custom applications, web interfaces, integrations and

Enterprise Service Bus middleware and infrastructure for a global user base.

Steven H. “Woody” Lockhart Page Three

Hewlett-Packard Company, Houston, Texas (continued)

• Created a material logistics solution for United States IT Operations. Result: Reduced stock-

on-hand by 25%, increased material turns by 300%, improved delivery efficiency by 450%, and

created a new pre-production server provisioning model for delivery of standard infrastructure

assemblies to national data centers on-demand.

• Created a ITIL/ITSM centralized shared services delivery solution supporting operational

excellence for global operations in 168 countries; including technology, infrastructure, business

processes and organizational structure. Result: Aligned the global service desk, the network

operations center, and the enterprise operations command center; and reduced operational costs

by 70% across the enterprise.

Positron Corporation, Houston, Texas

Software Technology Manager

Responsible for product development and software manufacturing for a family of FDA type-II Positron

Emission Technology (PET) nuclear medical imaging systems, with a market unit cost of $2-4M.

• Product Manager of software product design and development of a ‘first of its kind’,

commercial-grade, clinical PET medical imaging scanner. Result: Successfully productized three

generations of the FDA approved PET POSICAM product line, marketing for $ 2-4 M/ea.

• Compliance Manager of all software technology, processes and audits for US regulatory

compliance for type-II medical devices. Result: Successfully acquired FDA approval, delivering

key market entry criteria for this product line to enter the commercial global market.

EDUCATION

MS, Analytical Chemistry, Dean’s Reserve Research Fellowship

University of Virginia, Charlottesville, Virginia

BS, Chemistry

Roanoke College, Salem, Virginia

Project Management Professional (PMP)

Project Management Institute

ITIL Information Technology Service Management (Master)

HP Educational Services

6-Sigma

Caterpillar, Inc

PROFESSIONAL ORGANIZATION

Project Management Institute (PMI)

The Information Technology Service Management Foundation (itSMF)

International Institute of Business Analysts (IIBA)

International Association of Software Architects (IISA)

Techxans Technology Executives Network

Society of Industry Leaders

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