Project Manager Engineer

Keith Magiera

**** ***** ****

Wheatfield, NY ***20

***- ***-**** (H), 716-***-**** (C)

*****.*******@**********.***

Experience

Highly skilled professional with 14 years experience in the Information Technology arena focusing on Wireless LAN

(WLAN), Managed LAN Services (MLS), Managed Routing Services (MRS) and System Administration. Focused, self-

motivated, responsible team leader with excellent organizational & decision making skills. Able to work with all

levels of staff and customers to achieve desired results, able to explain complicated information to non-technical

people, troubleshoot potential problems, develop relationships that promote progress and success.

03/2009 – Present Modis, Inc. Western NY

Field Support Contractor

• Installed HP printers for the US Postal Service for multiple sites

• Installed Cisco switches and HP servers for Home Depot stores through out western New York

• Installed HP printers for Country Wide / Bank of America through out western New York

05/1995 – 01/2009 Electronic Data Systems (EDS) an HP Company Amherst, NY

Infrastructure Analyst / Leveraged Network Engineer 6/2001 to Present

• Design, implementation, troubleshooting in large Cisco networks

• Supported Cisco routers, switches, and wireless equipment

• Designed and configured Cisco routers (1720, 2600, 2800, 3845) and switches (2900, 3500, 4000, 6500)

• Support and maintain a complex routing infrastructure using BGP, EIGRP, OSPF, RIP and static routes

depending on the customer

• Ordered circuits and worked with circuit carriers if there was a problem

• Maintained and managed customer IP schemes as well as naming schemes for network equipment

• Designed and configured Cisco 1231 & 1245 IOS access points (autonomous mode) or for LWAP (light

weight mode)

• Designed and configured Cisco wireless controllers (4400 & 2006), as well as working with WCS, location

device & setting up guest access

• Changed 900 access points IOS, updated encryption from WEP to WPA & changed the shared secret plan

on the radius server (from one shared secret for all AP’s to one shared secret per site)

• Helped design and implement a wireless Opsware system for building many servers quickly in the EDS

data centers

• Worked with customer to fill out Firewall Change Request (FCR) documentation (source, destination

& port)

• Worked on many projects, designing, implementing or testing Disaster Recovery (DR) Plans from a

network infrastructure prospective

• Facilitated projects as a Project Manager (PM) for small to smaller medium sized projects

• Worked with the Network Operation Center (NOC) to troubleshoot problems and turnover projects

• Mentored new network engineers

• Understanding of various network related services DHCP, DNS, TFTP, FTP, NTP, SSH, SMTP, POP3,

SNMP, Active Directory (AD), AAA - Radius, Firewall and VPN

• Wrote documentation such as Design Proposals, Bill of Material (BOM), Engineering work orders (EWO)

and change control documentation for network changes

• Developed and maintained accurate network documentation

• Produced, maintained and analyzed reports for network utilization, reliability and performance. Reported

issues to management in a timely and accurate manner

Systems Administrator 5/1995 to 6/2001

• Systems Administrator XEROX, GM Powertrain, Delphi Thermal & American Axle

• Build and support servers (NT 4.0 Server, Novell 4.1, Novell 3.11, Microsoft Mail & Novell SNA Gateway)

• Set-up file server rights & privileges for files and users

• Back-up and restore files using Palindrome & Seagate software

• Created file and mail server accounts

• Printer support

Keith Magiera Page Two

Systems Administrator (cont)

• Customer Support, site single point of contact for customer

• Migration Team, rolled out hardware & software deployments to sites

• Deskside Support (DSS)

• Remote Systems Administrator

• Hardware and software support

• Maintained IP subnets for site

Education

State University of New York College at Buffalo

Bachelor of Science, Computer Information Systems (1995)

Bachelor of Science, Food Systems Management (1993)

Technical Skills Overview

Hardware: Cisco routers, switches, access points and wireless controllers, Dell Servers, HP Servers

Operating Systems: DOS, Windows 3.1, 95, 98, NT 4.0, 2000, XP, Cisco IOS

Software: Microsoft Office (Word, Outlook, Excel, Visio), Various client software (FTP, Telnet, Remote Desktop,

Opsware, etc)

Knowledge & Concepts: TACACS, IOS architecture, 802.11 Concepts.

Technical Skills

ITIL Foundations

Cisco Airspace Installation

Administration & Maintenance

CIPT1 v4.1,

Implementing Cisco MPLS

Cisco CCNP (Troubleshooting, Routing, Switching)

Cisco Systems Aironet wireless LAN Fundamentals & Survey

Cisco Security Boot Camp-PIX, VPN & IDS

Novell 3.11, 3.12, 4.1

Microsoft Workstation 4.0, 2000, XP

Microsoft Server 4.0, 2003

Microsoft Enterprise 4.0

Security Clarence

Customs Border Patrol (CBP) – Full Security Clarence

Certifications

CCNA, Test # 640-802 - Expires November, 2011

CCNP, currently working on the Cisco Routing exam

ITIL – Foundations

MCSE – NT 4.0

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