Manager Quality Control

MICHAEL C. HARTLEY *** South *th Street • Herrin, Illinois 62948

618-***-**** • **************@*******.***

PROFILE

Accounting professional with a background that includes experience in manufacturing accounting, public

accounting, small business management, information technology, and quality engineering. Extensive

problem solving experience was gained in all prior positions. Solid history of resolving customer issues

and gaining customer satisfaction for both internal and external customers. Detail oriented. Strong ability

to analyze and improve processes.

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EMPLOYMENT HISTORY

ACCOUNTING EXPERIENCE

Continental Tire North America – Mt. Vernon, IL 2008 – 2009

Financial Analyst, Passenger and Light Truck Tire Plant

Prepared daily management reports that dealt with variances from budget for labor, supplies purchases,

repair and maintenance costs, and scrap. Served as a member in each of the PLT business unit teams,

assisting with all costing issues. Performed both closing and post-closing tasks. Assisted with product

costing. Completed additional projects as assigned by the Controller.

Illinois Agricultural Auditing Association – Danville, IL 2007 – 2008

Staff Accountant

Performed junior auditor tasks associated with audits of small-to-medium sized businesses, governmental

entities and not-for-profit organizations. Prepared compilations and state-required annual financial

reports for governmental entities that did not require audits. Assisted with preparation of audit reports.

Researched auditing, accounting, or taxation topics for management as required. Assisted with tax return

preparation.

Archer Daniels Midland – Decatur, IL 2006

Accounting Intern

W orked as an accounting intern in the Packaged Oils group. Duties included monthly plant closing tasks

for both the Quincy, IL and Kearny, NJ packaging operations, authorizing invoices and travel expense

reimbursement requests for both locations, and creating post-closing reports such as analysis of variance

reports and trend analysis.

INFORMATION SYSTEMS EXPERIENCE

Ashley Ward, Inc. – Mason, OH 2003 - 2004

Quality Engineer

Created quality control documentation, generated monthly reports on quality issues for senior

management, handled customers’ corrective action requests, and maintained three Microsoft Access

databases used by the quality control department.

Motorola, Inc. – Fort Worth, TX 2000 - 2002

IT Systems Engineer

Provided Windows NT4 and Windows 2000 workstation support, handled redeployment of idle computer

equipment, and coordinated computer lease returns.

MICHAEL C. HARTLEY Page 2

MANAGEMENT EXPERIENCE

Norm’s Prop Shop – Carterville, IL 1995 - 1997

Service Manager

Managed the service shop and parts department. Scheduled all repairs of customers’ marine engines,

prepared all cost estimates for repairs, performed service work, and handled customer relations duties.

Snap-On Tools – Carbondale, IL 1994 - 1995

Franchised Dealer

Owned and operated a mobile tool and shop equipment franchise in the Carbondale, IL area.

Pirates Cove II Marina – Carterville, IL 1992 - 1994

Gateway Marina – Carterville, IL 1976 - 1990

Assistant Manager/Service Manager

Managed a marine service operation that enjoyed a high rate of repeat customers due to the quality of

service provided to customers. Scheduled and performed repairs on customers’ boats and motors,

supervised and trained service staff, dealt with customer satisfaction issues, calculated trade-in

appraisals, maintained service department’s parts inventory, and wrote cost estimates for all insurance

work.

EDUCATION

Master of Accountancy-Auditing and Information Systems Specialization, Southern Illinois University

Bachelor of Science in Information Systems Technologies, Southern Illinois University

Bachelor of Science in Accounting, Southern Illinois University

TECHNICAL TRAINING

Six Sigma Yellow Belt Training

UNIX Sun Solaris 8 System Administration

Oracle8i Database Administration

ACTIVITIES/HONORS

Dean’s List, Southern Illinois University Fall Semester, 1999

Spring Semester, 1999

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