Customer Service Manager

**** * *** * ***** Au stin TX . * * * * * * * * .* 3 1 .7 6 3 0 www.bec ks 3 2 7 .c o m bec ks 3 27@ h o t m a il. c o m

OBJECTIVE

Finding creative and e ective solutions to visual communication needs through the use of a unique combination of

skills, including graphic design, psychology and real world experience. Along with education and work experience,

lies pro ciency with CS3 software, a strong work ethic, excellent copy writing skills and enjoyment working as part of

a team in a fast-paced environment.

EDUCATION

Associate of Applied Science in Visual Art and Design, President’s List, Graphic Design Emphasis, May 2009

Salt Lake Community College, Salt Lake City, UT

Bachelor of Arts in Psychology, May 2003

University of Puget Sound, Tacoma, WA

SKILLS

Pro cient in Quark Xpress and Adobe CS3 software, including Illustrator, Photoshop, InDesign.

Working knowledge of Dreamweaver and Flash.

EXPERIENCE

Production Artist, The Park Record, Park City, UT

May 2005 – May 2008

• Designed and produced advertisements

• Worked closely with production manager, ad representatives and writers

• Designed and produced several special publications, including Fall Home Style 2005

and Spring Home & Garden 2006

• Organized computer filing system for advertisements

• Successfully managed tight deadlines in a fast-paced semiweekly newspaper environment

Assistant Special Events Coordinator, Arts-Kids, Park City, UT

February 2004 – February 2005

• Assisted in the coordination and implementation of special event fundraisers

• Led several event committees, including volunteer coordinator, silent auction, check-in

and check-out

• Created public relations materials; including Public Service Announcements, biannual

newsletter and advertisements

• Maintained database of over 1250 donors and sponsors

• Volunteered in after-school program with elementary school children

Meeting Planner Intern, Insite Events, Salt Lake City, UT

September 2003 – January 2004

• Created data base and contact lists for clients and potential clients

• Assisted meeting planners with administrative duties and various projects

Meeting Planner/Reservations Agent Intern, Utah Escapades/ABC Reservations, Park City, UT

June 2003 – September 2003

• Created activity proposals for potential clients, corporate groups and individuals

• Promoted company image through excellent customer service

AWARDS

Award of Merit SLCC Student Art Show, April 2009

Pepsi Generation Excellence Cash Award, January 2009

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