Bryan G. Adelman

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abnj6g@r.postjobfree.com

Application Development Strategic Technical Planning Network Operations Project Management

Accomplished technical director with notable success leading a broad range of corporate technology initiatives. while

participating in business planning, financial CAPEX analysis, and implementation of product deployment in direct support

of business objectives.

• Hands-on experience leading all stages of product development efforts, including requirements definition,

design, architecture, legacy systems integration, testing, and ongoing support.

• Demonstrated capacity to develop ground up financial and market analysis models for a broad range of

product offering in both the residential and commercial technology sectors.

• Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts while

managing, motivating, and leading project teams.

• Extensive background in development and presentation of technical training courses, for all audiences with

varied technology skill sets.

Professional Experience

Director of Information Technology

InfoDirections – Victor, NY 6/2009 - Present

Executive oversight of companywide initiatives surrounding information systems and network infrastructure for a software

development company in the telecommunications billing market space. Responsible for maintenance and growth of a

carrier class network architecture surrounding customer hosted services in a traditional SAAS model.

Areas of Focus:

• Design and deployment of a second generation data center network architecture centered on real-time data

replication between geographically diverse data centers ( Core Technologies: VMWare VSphere, FC SAN)

• Launch of a IP communications architecture (Cisco unified communications / TelePresence)

• Reengineering of internal data archiving strategies and retention policies

Sr. Director of Information Technology

Nukote International – Rochester, NY 12/2007 – 6/2009

Department head of technology services for a global office products manufacturing company. Responsible for network and

systems services spanning six locations domestically as well as presence abroad in the United Kingdom, China, and

Mexico. Responsibilities included general network operations support, Enterprise Resource Planning systems, VOIP

general telephony and call center support, and online applications development.

Key Contributions:

• Design and construction of a carrier class data center to support general end user network services,

production and development web services environments, and the JD Edwards ERP

• Execution of an EMC iSCSI based SAN and VMWare ESX production environment

• Consolidation of network authentication services into a Windows 2008 Server based Active Directory

• Migration from an open source IMAP mail platform to an Exchange 2007 groupware environment

• Launch of a VOIP platform for branch / central office communications including a 24/7 customer service

& telemarketing call center ACD (Monthly long distance net saving ~ $7,500)

• Staffed a new online applications development team dedicated to re-launch of the nukote.com corporate

website, B2B & B2C e-commerce initiatives, and construction of an internal data warehouse analytics

application tied to the JD Edwards ERP.

• Introduction of ITIL process-model concepts for control and management of companywide technical

operations and end user support services

Director Network Planning & Architecture

Current Communications – Rochester, NY 12/2005 – 11/2007

Facilitate planning functions surrounding deployment of broadband over power-line, BPL, communications technology

within the infrastructure of a power authority’s electrical plant. Perform a high level assessment of the electrical plant’s

distribution topology to develop network requirements for delivery broadband Internet access products, telephony services,

and “Smart Grid” automation.

Key Contributions:

• Creation of an extensible financial modeling program to capture and evaluate network deployment drivers

resulting in a reporting system capable of deriving CAPEX impacts over time. Reduced the time to develop a

financial model to deploy a network of 2 million homes passed from a 3 month cycle to under 2 weeks.

• Project management of engineering resources to develop standards and methodologies for core transport

interconnections to common carriers

• Continued management of the BPL design department. Direct supervision of approximately 15 network

design engineers responsible for network development in 4 major US cities.

• Directed all planning functions concerning regional core network architecture design and deployment. Core

network design would range in support from 50,000 to 2.4 million homes.

BPL Network Design Manager

Current Communications – Rochester, NY 9/2004 to 12/2005

Managed the engineering network design department’s activities surrounding the Broadband Over Power line

infrastructure and transport network on a national scale. Developed manpower allocation schedules (10 network design

engineers, 2 supervisory staff, and 2 quality control analysts) to meet customer expectations for timely deployment cycles.

Coordinated with fiber transport engineering and construction crews to ensure proper installation of BPL equipment and

optimum signal propagation into the designed network footprint.

Key Contributions:

• Developed network health reporting mechanisms to accurately review quality of engineered designs and

evaluate / modify network design techniques where appropriate.

• Lead technical resource for development of the BPL underground distribution equipment, requirements

definition for signal modulation schemes determining available broadband bandwidth.

• Designed the hybrid fiber / coax combining plant architecture for aggregation of field optical nodes to

associated termination equipment within point of presence facilities.

Broadband Engineering Manager

Time Warner Cable – Rochester, NY 4/2000 – 9/2004

Managed the engineering department (2 supervisors, 8 engineers) responsible for Road Runner residential and commercial

product offerings. Developed annual financial forecasts in the order of $10 million for network scalability expansion

requirements based on expected customer growth. Reviewed and approved engineering preferred vendor arrangements and

project authorization for spending allocations. Other duties included research and development of new commercial services

offerings upon request from the commercial sales division. New product development projects would undergo a formal

customer needs assessment program to develop requirements definitions and allocation of internal work resources to assess

project scope, timelines, and priority deliverables.

Key Contributions:

• Products developed for commercial introduction in the Rochester, NY market: (25% average MRC increase

realized through introduction of the following product as ancillary services to the base broadband offering.)

o Managed Data Security Services (Firewall, IDS, Content Filtering with CIPA Compliance)

o Offsite Data Back-up and Recovery

o Managed Web and Email Hosting (Including corporate enterprise virus & spam filtering)

o Direct Connect – Dedicated fiber backhaul services. (Internet service delivery and MAN private

interconnects) Approximately $500k in revenue realized in the first year of deployment.

o Advanced hotel and hospitality technology integration

Commercial Services Manager

Time Warner Cable – Rochester, NY 4/2000 – 1/2002

Managed all activities to meet and exceed all Road Runner commercial service targets. Defined and implemented the Road

Runner commercial sales strategies. Perform competitive market analysis. Researched and developed commercial products

and services to address market trends. Managed a team of 7 direct-sales associates and 4 sales engineers responsible for

sales acquisitions in assigned territories and vertical markets.

Key Contributions:

• Application Development: Automation of commercial services workflow systems. Capabilities included:

o Site Survey – Database (web front-end) for pre-sales engineering notes (construction costs, solutions &

services engineering)

o Product NPV Calculator – Automated contract generation system to develop NPV calculations for services

sold. (Contracts would be auto populated based on a suitable positive NPV and queued for digital signature

management approval.) Contract generation and approval timeframe reduced by 50% resulting in a sales

volume increase of 30% in the first quarter of implementation.

o Installation Scheduler – Management system to coordinate contractor assigned workload and track work crew

availability for quick installation timeframe quotes to respective customers. Typical commercial installation

timeframe was reduced from a three week delay to 1.5 weeks on average.

Commercial Services Sales Engineer

Time Warner Cable – Rochester, NY 8/1999 - 4/2000

Developed and executed a sales strategy for Road Runner high speed Internet access for commercial deployment.

Contacted potential subscribers and provide sales and technical information to integrate Road Runner services into existing

or future customer technological facilities. Provided migration assistance for Internet services such as security concerns,

domain name registration, DNS entries, and efficient IP utilization techniques.

Key Contributions:

• Developed cable modem configuration methodology for customer static IP assignments utilizing the Cisco

925UBR .

• Co-developed with Time Warner Legal the customer acceptable use policy and launched the commercial service

security and network abuse department. Abuse department responded to federal subpoena inquires, RIAA

customer notifications, and enforced anti-spam and virus propagation policies.

Education

Rochester Institute of Technology (RIT), Rochester, NY

M. S. Information Technology (G. P. A: 4.00) - August 1997

B. S. Information Technology (G. P. A: 3.83) - May 1996

Independent Certifications

• Inactive US Government Clearance – Secret Level

• Currently Preparing for PMP (Project Management Professional) Exam

Publications

Cable Technology Influences Growth, Makes Businesses Smarter – The Daily Record, June 03

Windows 95 Technical Review – Technology Update August 1995 (U.S. Government internal publication)

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