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Medical Assistant Customer Service

Location:
Pinson, AL, 35126
Posted:
March 09, 2010

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Resume:

Anita Swindle

**** ******* ****

Pinson, Alabama, 35126,

205-***-****

OBJECTIVE:

An experienced and skilled medical assistant with the sound knowledge of

technical support, medical duties and many other. Excellent communication skills

with very good customer service knowledge.

SKILLS:

Experience of more than 20 years as a Medical Assistant.

Excellent knowledge of the clerical and computer skills like word, excel,

outlook, access.

Exceptionally good demonstration skills and communication skills both

verbally and written.

Great ability of customer service and interpersonal skills.

Exceptional ability to carry out the instructions verbally, written and

diagrammatically.

PROFESSIONAL HISTORY:

Medical Assistant

Pinson Medical Center, Pinson, AL

2008-present

Responsible for the measuring signs such as temperature, pulse rate, weight,

height, blood pressure etc. and interview them and record their information.

Gave treatment and injections to patient and also performed the routine tests

in laboratory.

Responsible for the keeping the records like x-ray reports and schedule

appointments, receive bills etc.

Maintained the data of the patients and office on the computer and keep the

records, billing, transactions, books, etc.

Responsible for the sterilizing and cleaning instruments and preparation of

the treatment rooms for patients.

Basic medication administration: PO, IM, IV,SQ, R.

Medical Assistant

Michelle Jordan, M.D, P.C, Birmingham, AL

2006-2008

Responsible for keeping care of the treatment rooms, records of the office

and patients, instruments etc.

Perform the routine work and examine the patients like check their pulse

rate, blood pressure, give injections etc.

Receive bills and keep record of the transactions and feed them in computer

Sterile field assistance

Wound Care

Surgical procedure assistance especially dermatology

Assist with all aspects of male and female exams

GYN assistance

Inhalation therapy

Colposcopy assistance

Urodynamic studies

Phone triage, Rx call ins pt. updates with labs

Clerical responsibilities

Assist with Scelerotherapy

ICD9 and CPT code book familiarity

Medical Assistant

*Eastern Health Systems

*MCE Family Practice and Residency 2001-2006

*Children’s Hospital of Birmingham AL 1990-1999.

EDUCATION:

UAB Medical Assistant Certification

RET’S School of Business and Technology

Bevill State Community College

REFERENCE: Michele Jordan M.D. 205-***-****



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