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Customer Service Quality Assurance

Location:
Breaux Bridge, LA, 70517
Posted:
March 09, 2010

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Resume:

Rhonda L. Thomas

****P Chawee Rd.

Breaux Bridge, LA 70517

337-***-****

abniyy@r.postjobfree.com

OBJECTIVE To secure a career position with a company that will utilize my education in science.

SKILLS Microsoft Word, Microsoft Excel, Microsoft Access Microsoft, Microsoft Outlook, Microsoft

PowerPoint, and Microsoft Windows

• Completed Outlook 2003 level 1 class with New Horizons CLC of Lafayette (8 hours)

• Completed Access 2003 level 1 class with New Horizons CLS of Lafayette (16 hours)

EXPERIENCE

Dec. 2007-Present AMCOL HBS

Quality Assurance Analyst

301 Laser Lane

Lafayette, LA 70507

• Responsible for reviewing all analytical data generated by lab

• Reviewing master batch records

• Issuing statuses (approvals/rejections) of all incoming raw materials and outgoing

finished goods

• Preparing reports

• Revising and issuing Standard Operating Procedures

• Creating data summaries and tables

• Correspondent to contract fillers

• Responsible for release of finished goods from fillers to customers

Nov. 2004-May 2008 Sales Associate/ Beauty Consultant

Dillard’s (department store)

Acadian Mall, Lafayette, LA

337-***-****

• Provided customer service

• Beauty Consultations

• Responsible for inventory re-ordering

• Sharpened communication skills

EDUCATION

University of Louisiana at Lafayette

Major: Chemistry

Minor: Biology

GPA: 3.11

Graduation date: May 19, 2007

Louisiana State University

August 2001-August 2003

HONORS University of Louisianan at Lafayette’s Dean’s list

Louisiana State University’s Dean’s list



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