Management Sales

RICHARD A. PUNZO, Ed.D.

* *** ***** 609-***-****

Hamilton, NJ 08690-2726

*************@****************.***

EXPERIENCE

Richardson Global (2005–Present)

Executive Vice President, Global HR and OD - Senior HR Officer of global training and consulting firm

focusing primarily on Fortune 500 pharma and high tech corporations in the areas of global leadership,

management, team development, project management, OD and intercultural training. Responsible for

global HR policies and practices, OD, employee relations and change initiatives, succession planning

talent and performance management for multiple global locations.

• Broadened global presence by establishing HR infrastructures in Singapore and Brussels for

APAC and EMEA regions

• Developed and implemented support systems for global sales initiatives

• Created the Cultural Style Inventory©, a validated online assessment tool designed to measure

personal cultural style preferences for improved interpersonal effectiveness in business

• Directed development of a three-level global organizational Change Management curriculum

designed for change architects, change agents and change recipients

• Created blended learning training solutions for clients, including sales units

• Developed and directed all corporate HR Policies and Procedures

• Directed global sales recruitment, training and employee relations

• Established recruiting, and talent management initiatives for all personnel; developed and

implemented succession planning and certification programs

• Provided executive coaching to clients

• Created certification process for utilizing Richardson Global copyrighted materials

Training Management Corporation (1994-2005)

Vice President – Developed and directed global HR policies, OD initiatives, recruitment; directed needs

analyses, instructional design, customized curriculum development and delivery and consulting efforts

internationally. Areas of specialization included cross-cultural and international business interactions;

project management; organizational, leadership and management development; business development;

creating and leading high performance international teams; diversity and inclusion; e-learning; and

blended learning initiatives. Assisted Fortune 1000 clients (including IBM, GE, Novartis, Bristol-Myers

Squibb, Visa, Citicorp, MasterCard, Merrill Lynch, Air Products, Kraft Foods, Northrop Grumman, Pfizer,

Merck) in 29 countries throughout North America, Europe, Asia, Latin America, Australia and the Middle

East.

• Developed global HR policies and created company’s first HR Policy Manual

• Led global account executive initiatives and relationships

• Provided final review to all sales contracts

• Directed recruitment and Employee Relations initiatives

• Designed and directed comprehensive leadership/management and sales training curricula

• Designed, developed and delivered Project Management training curriculum

• Championed movement from Mac to IBM compatible systems resulting in significantly improved

communication with clients

• Led technology transition and upgrades for client presentations

• Created company’s first instructional DVD and asynchronous Internet delivery system

• Developed and directed the validation research for company’s first copyrighted evaluation

instrument and led the development of optical scan and web-based options

Motivational Systems, Inc. (1989-1993)

Senior Management Consultant - Create and present MD/OD, executive, leadership, management, sales

and support staff development programs for national and international corporations; team building; train-

the-trainer facilitation skills; psychometric instrument development; needs assessments; organizational

climate surveys; focus groups; client relations

Directed the organization’s first organizational climate survey for client

•

Responsible for sales and client relations development

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Trained facilitators

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Designed and delivered leadership and management training programs internationally (including

•

Influence Without Authority; Effective Problem Analysis and Decision Making; Interpersonal

Communication Skills; Visionary Leadership; Executive Presentation Skills)

Bronx-Lebanon Hospital Center (1986-1988)

Director, Management Development, Organizational Development and Employee Relations – for this

major multi-site metropolitan health care facility.

• Created and implemented new system-wide initiatives in recruiting, employment and

management training programs. Components included needs analysis, leadership and

management development, team building, succession planning, and policy development. This

resulted in the successful award of a US$180m bond issue for new construction

• Negotiated improved advertising contract, recouping 20% of budget

• Designed and equipped a dedicated training facility.

• Delivered training to physician managers and hospital administrators

• Selected and supervised training vendors

Perkin-Elmer Corporation (1984-1986)

Manager, Management Development and Training – HR Program manager of needs assessments,

training and development for executive, management, technical and support staff; policy development

and implementation; employee relations; career planning and development; succession planning; college

relations and recruiting for this Fortune 300 high tech R & D and manufacturing corporation.

• Developed integrated, computerized HRIS system for succession planning

• Directed and coached global sales management and executives in HR areas

• Designed and implemented mentor program for new hires and senior scientists

• Developed and directed MBA/ME campus recruitment initiative

• Created selection interviewing training program for hiring managers and campus recruiters.

EDUCATION

Columbia University

Doctorate in Administration: Policy Planning and Analysis, 1982

Masters in Administration: Policy Planning and Analysis

Masters in Education

Brandeis University

Bachelors with Honors in Sociology

HONORS AND AWARDS

Congressional Medal of Distinction

Inducted into MENSA

Columbia University Full Fellowships

UCEA National Level Washington Intern Fellowship

Brandeis University Scholarships

Dean’s List (undergraduate and graduate)

New York State Regents Scholarship

Listed in “Who’s Who Among Human Service Professionals”

Listed in “Who’s Who in Project Management”

CERTIFICATIONS

MBTI COI

CSI Firo-B

DiSC ISE

LSI I and II Visionary Leader

COMPASS Situational Leadership II

PROFESSIONAL AFFILIATIONS

American Educational Research Foundation

American Society for Training and Development

MENSA

The Project Management Institute

The World Future Society

SELECTED PUBLICATIONS, PRESENTATIONS AND PAPERS

“The Richardson Global Cultural Style Inventory©: Validity and Reliability Summary - Phase IV,” Richard

A. Punzo, EdD, Richardson Global, 2007

The Richardson Global Cultural Style Inventory©, Dr. Richard A. Punzo, Richardson Global 2007

“Influence Without Authority,” Richard A. Punzo, EdD, Richardson Global, 2007

“Effective Problem Analysis and Decision Making,” Richard A. Punzo, EdD, Richardson Global, 2006

Project Management Fundamentals, Richard A. Punzo, EdD, Richardson Global, 2006

Leading Global Project Teams, Richard A. Punzo, EdD, TMC, 2004, 2005

Managing Global Projects, Richard A. Punzo, EdD, Princeton Training Press, 2002

Presenting Across Cultures, Richard A. Punzo, EdD, Princeton Training Press, 2002

Management Across Cultures, Richard A. Punzo, EdD, Princeton Training Press, 2002

“Managing Cross-Cultural Project Teams”, delivered at PMI National Convention, 2000

“Project Management,” presented to Glaxo Wellcome, Hong Kong, February, 1997.

“Managing Cross-Cultural Values in Project Teams,” Richard A. Punzo, Jr., presented at the Project

Management Institute 27th Annual Seminar/Symposium, Boston, MA, October, 1996.

Conflict Management, Richard A. Punzo, Jr., Motivational Systems, Inc., 1992.

“The Effect of Role Groups Upon Team Management Decision Making,” Richard A. Punzo, Jr.

unpublished Doctoral Dissertation, Columbia University, 1982.

“Interagency and Intra-agency Collaboration,” Richard A. Punzo, Jr., Anthony P. Caetano, presented at

the Council of Great City Schools SETAC meeting, New Orleans, LA, February, 1981.

“Participatory Planning - A Model for Implementation,” Richard A. Punzo, Jr., Anthony P. Caetano,

Joseph Mooney, Old Dominion University Conference on PL94-142, December, 1979.

“Conflict Management,” Richard A. Punzo, Jr., Thunder Bay, Ontario, 1979.

“AASA’s Washington Workshop on the Road: California,” Richard A. Punzo, Jr. Editor, AASA, Arlington,

VA, 1978.

“Consumer Education in Regional Education Service Agencies: An Analysis of Scope and Content with

Recommendations,” Richard A. Punzo, Jr., Office of Consumers Education, Office of Education, DHEW,

Washington, D.C., 1978.

“The Future of Education in America: Perspectives From Five Former U.S. Commissioners of Education,”

Richard A. Punzo, Jr., Panel Chairperson, AASA National Convention, Atlanta, GA, 1978.

“A Critique of the MBO System,” Richard A. Punzo, Jr., an evaluation of “MBO: Its Meaning and

Application to Education Administration,” S.J. Knezevich, Education, 93:1, October, 1972.

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