Jon A. Kouba
Santa Fe, NM, 87505
520-***-**** www.chandlerhill.com/view/?6413 j abniow@r.postjobfree.com
PROFILE: A forward-thinking, self-motivated, detailed oriented finance professional with over ten years of award-
winning management experience and a strong ability to influence thinking and build consensus. Applies a
mentoring style of management. Leads, coaches, encourages and motivates associates to offer their own unique
skills and talents and collaborate as a team to meet company goals and objectives. Researches, analyzes and
calculates all financial documents and at ease with budget limitations, deadlines, and high-pressure situations.
AREAS OF EXPERTISE
Accounting Management Data & Network Security
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Financial Statement Analysis Project Management
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IT Management Excellent Communication Skills
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PROVEN ACCOMPLISHMENTS
Negotiated: As IT Systems Manager reviewed all system support invoices for large resort and determined
company was over-paying roughly by paying $6,500 per month or $78,000 per year to telephone support
company. Secured 3-5 additional bids from other telephone support companies and presented data to the
company that had been doing our support for years pointing out significant difference in charges. Vender dropped
their price to $2,300 per month or $27,600 per year. RESULT: Total savings of $50,000 per year for the resort.
Intuition: Suspected that not all the charges from the Resort Outlets (13 in total) were posting to the guest room
bill properly. If charges were not put on the guest folio before they checked out, it was lost revenue. Resorts
were losing roughly 3% of the total daily F&B and Retail revenue (approx $120,000 per day which was $4,000
per day) or $1.5 million per year. Developed a spreadsheet tool that would download what the point of sale
systems said it posted ticket by ticket for the day and compared it to what the Guest Folio system said it received
from the systems. The variances were flagged and researched. RESULT: With the creation of the variance tool
we were able to reduce the loss of 3% of daily F&B revenue to less than .05% or $675 per day or only $246,374
per year. A savings of $1.2 million per year.
Developed: a training tool & process that fixed a large disorganization. With over 10 Food Outlets and 8 Retail
Stores/Shops at a large resort, there were thousands of tickets being turned in each day by roughly 40-75
different cashiers. Missing tickets meant lost revenue if a guest disputed their charge and we had no signature,
etc. Also we were wasting huge amounts of time and productivity by trying to organize the tickets each day.
Developed a written set of instructions of how each cashier had to close out their shift’s tickets and how to
balance their work. Lost tickets were reduced significantly. RESULT: Lost revenue savings of $550,000 per year
and streamlined excessive accounting hours.
Observed: Looked for ways to save money for the resort in a slow month and decided to look into one of our cell
phone plan(s) for roughly 25-30 on call managers and support staff that kept rising every month. Resort was
paying about $3,500 per month for the 25-30 cell phones that had individual cell plans and it kept rising. Worked
out a plan with the cell company that would allow us to bundle or pool all the phones under one shared minutes
plan and lower the minutes for each individual cell. RESULT: Company lowered cell plan from $3,500 per month
to $1,200 per month - $27,600 in savings per year.
Analyzed: The Company’s Xerox copier lease agreement was coming due within 6 months. Requested
competitive bids from various copier companies. Company had 7 copiers at roughly $1,100 per month per
machine ($92,400 annually) that were old and constantly breaking down so only 2-3 machines were being used.
Received multiple bids for 8 high volume copiers to redistribute the uneven workload and obtained more
machines for less money. Selected a copier company that only charged $3,600 per month ($43,200 per year)
for an annual savings of $49,200. RESULT: Over the course of the 5-yr contract, the company saved $246,000.
EDUCATION
College Coursework Completed / Computer Science - South Dakota School of Mines & Technology
College Coursework Completed / Finance/Accounting - Cornell University
Jon A. Kouba
2501 West Zia Rd # 8-209
Santa Fe, NM, 87505
520-***-**** www.chandlerhill.com/view/?6413 j abniow@r.postjobfree.com
POSITIONING STATEMENT: A management position encompassing diverse analytical, results-
oriented and excellent communication skills to provide cohesive, efficient and effective administration.
PROFESSIONAL HISTORY
El Dorado Hotel & Spa Santa Fe, NM 2009 - present
Assistant Controller (2009-present)
• In charge of day-to-day resort accounting department operation. internal controls, period end closings,
budget and forecasting input, cash reconciliation, Reconciled bank statements
Produced the month-end financial statements. Responsible for all internal & external audits, Recruiting and
•
hiring of accounting staff, Training staff and finance dept training for all departments.
La Posada de Santa Fe Resort &
Santa Fe, NM 2008 - 2009
Spa (a Vail/ Rock Resort)
Assistant Controller (2008-2009)
• In charge of day-to-day resort accounting department operation. internal controls, period end closings,
budget and forecasting input, cash reconciliation, Reconciled bank statements
Produced the month-end financial statements. Responsible for all internal & external audits, Recruiting and
•
hiring of accounting staff, Training staff and finance dept training for all departments.
Westin La Paloma Resort & Spa Tucson, AZ 1999 - 2008
Assistant Director of Finance (2006-2008)
• In charge of day-to-day resort accounting department operation. SOX and PCI compliance, internal controls,
monthly budget and forecasting input, cash reconciliation, Reconciled bank statements
Produced the month-end financial statements within a day and a half close time frame. Responsible for all
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internal & external audits, SOP procedures, recruiting and hiring of accounting staff
IT Systems/Accounting Manager (2005-2006)
• Day to Day Network Administration, 24/7 Resort-wide system support, Data Security, System User Access,
200 PC & 50 printer asset management, Network & Desktop Support
Entire System Dept and the Country Club Accounting, Collection and Billing of 1000 plus member monthly
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revolving accounts, training of both IT/MIS assistant and C.Club A/R clerk
Accounting / Systems Manager (2003-2005)
• Country Club Accounting and Point of Sale Configuration and Network Administrator
• Daily Collection and Billing of 1,000 plus country club member accounts. Supervision of C.Club A/R Clerk,
Configuration & Maintenance of F&B System and Hardware, Daily Income Audit functions
IT / MIS Assistant (2000-2003)
• Network Administration and System User Access, System User Support, Desktop Support, Printers
• Set up and maintained PC & System Hardware throughout Resort, F&B Point of Sale Software programming
and Hardware
Day / Income Auditor (1999-2000)
• Collection and Auditing of resort wide daily charges and postings of F&B System, Retail Shops system, Golf,
Tennis, & Spa charges and Banquet Dept. Postings
Assured that all systems posted charges properly to guest accounts, credit card accounts and member
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charge accounts. Researched and verified all daily charges were posted properly
A/R clerk & Night Auditor (1998-1999) - Radisson Downtown Hotel - Rapid City, SD
• Night Time Hotel Front Desk & Accounting Operations
• Posting of Room Revenue and Tax and other hotel guest charges, Managing night-time hotel operations,
handling of guest complaints
On-Site Property Manager (1994-1999) – Banty Limited Partnership, Rapid City, SD
• 16-unit apartment complex operations
• Day-to-day operation: advertising, receiving and review of applications, background/credit checks, lease
agreements, tenant management, crisis management, evictions and maintenance requests
ADDITIONAL EXPERIENCE
Expert and Consultant in Food & Beverage and Retail Point of Sale Systems (installed, configured and
maintained various systems) IT and Audio/Visual consultant and organizer for church building sound systems
Owner of investment real estate property and D ove Property Management (an investment real estate property
management and consultant business) Managing Member of Dove Management Holdings, LLC. (Investment
group for residential and commercial multi-unit housing real estate properties) P revious owner of Ocotillo
Vending (a Tucson based laundry detergent and coin operated water machine vending company with over 150
locations)
TECHNICAL QUALIFICATIONS
Microsoft Word Excel PowerPoint Outlook Publisher Adobe Acrobat SAP
QuickBooks Peachtree Accounting Oracle various Point-of-Sale Systems