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Manager Management

Location:
Santa Fe, NM, 87505
Posted:
March 09, 2010

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Resume:

Jon A. Kouba

**** **** *** ** # *-***

Santa Fe, NM, 87505

520-***-**** www.chandlerhill.com/view/?6413 j abniow@r.postjobfree.com

PROFILE: A forward-thinking, self-motivated, detailed oriented finance professional with over ten years of award-

winning management experience and a strong ability to influence thinking and build consensus. Applies a

mentoring style of management. Leads, coaches, encourages and motivates associates to offer their own unique

skills and talents and collaborate as a team to meet company goals and objectives. Researches, analyzes and

calculates all financial documents and at ease with budget limitations, deadlines, and high-pressure situations.

AREAS OF EXPERTISE

Accounting Management Data & Network Security

• •

Financial Statement Analysis Project Management

• •

IT Management Excellent Communication Skills

• •

PROVEN ACCOMPLISHMENTS

Negotiated: As IT Systems Manager reviewed all system support invoices for large resort and determined

company was over-paying roughly by paying $6,500 per month or $78,000 per year to telephone support

company. Secured 3-5 additional bids from other telephone support companies and presented data to the

company that had been doing our support for years pointing out significant difference in charges. Vender dropped

their price to $2,300 per month or $27,600 per year. RESULT: Total savings of $50,000 per year for the resort.

Intuition: Suspected that not all the charges from the Resort Outlets (13 in total) were posting to the guest room

bill properly. If charges were not put on the guest folio before they checked out, it was lost revenue. Resorts

were losing roughly 3% of the total daily F&B and Retail revenue (approx $120,000 per day which was $4,000

per day) or $1.5 million per year. Developed a spreadsheet tool that would download what the point of sale

systems said it posted ticket by ticket for the day and compared it to what the Guest Folio system said it received

from the systems. The variances were flagged and researched. RESULT: With the creation of the variance tool

we were able to reduce the loss of 3% of daily F&B revenue to less than .05% or $675 per day or only $246,374

per year. A savings of $1.2 million per year.

Developed: a training tool & process that fixed a large disorganization. With over 10 Food Outlets and 8 Retail

Stores/Shops at a large resort, there were thousands of tickets being turned in each day by roughly 40-75

different cashiers. Missing tickets meant lost revenue if a guest disputed their charge and we had no signature,

etc. Also we were wasting huge amounts of time and productivity by trying to organize the tickets each day.

Developed a written set of instructions of how each cashier had to close out their shift’s tickets and how to

balance their work. Lost tickets were reduced significantly. RESULT: Lost revenue savings of $550,000 per year

and streamlined excessive accounting hours.

Observed: Looked for ways to save money for the resort in a slow month and decided to look into one of our cell

phone plan(s) for roughly 25-30 on call managers and support staff that kept rising every month. Resort was

paying about $3,500 per month for the 25-30 cell phones that had individual cell plans and it kept rising. Worked

out a plan with the cell company that would allow us to bundle or pool all the phones under one shared minutes

plan and lower the minutes for each individual cell. RESULT: Company lowered cell plan from $3,500 per month

to $1,200 per month - $27,600 in savings per year.

Analyzed: The Company’s Xerox copier lease agreement was coming due within 6 months. Requested

competitive bids from various copier companies. Company had 7 copiers at roughly $1,100 per month per

machine ($92,400 annually) that were old and constantly breaking down so only 2-3 machines were being used.

Received multiple bids for 8 high volume copiers to redistribute the uneven workload and obtained more

machines for less money. Selected a copier company that only charged $3,600 per month ($43,200 per year)

for an annual savings of $49,200. RESULT: Over the course of the 5-yr contract, the company saved $246,000.

EDUCATION

College Coursework Completed / Computer Science - South Dakota School of Mines & Technology

College Coursework Completed / Finance/Accounting - Cornell University

Jon A. Kouba

2501 West Zia Rd # 8-209

Santa Fe, NM, 87505

520-***-**** www.chandlerhill.com/view/?6413 j abniow@r.postjobfree.com

POSITIONING STATEMENT: A management position encompassing diverse analytical, results-

oriented and excellent communication skills to provide cohesive, efficient and effective administration.

PROFESSIONAL HISTORY

El Dorado Hotel & Spa Santa Fe, NM 2009 - present

Assistant Controller (2009-present)

• In charge of day-to-day resort accounting department operation. internal controls, period end closings,

budget and forecasting input, cash reconciliation, Reconciled bank statements

Produced the month-end financial statements. Responsible for all internal & external audits, Recruiting and

hiring of accounting staff, Training staff and finance dept training for all departments.

La Posada de Santa Fe Resort &

Santa Fe, NM 2008 - 2009

Spa (a Vail/ Rock Resort)

Assistant Controller (2008-2009)

• In charge of day-to-day resort accounting department operation. internal controls, period end closings,

budget and forecasting input, cash reconciliation, Reconciled bank statements

Produced the month-end financial statements. Responsible for all internal & external audits, Recruiting and

hiring of accounting staff, Training staff and finance dept training for all departments.

Westin La Paloma Resort & Spa Tucson, AZ 1999 - 2008

Assistant Director of Finance (2006-2008)

• In charge of day-to-day resort accounting department operation. SOX and PCI compliance, internal controls,

monthly budget and forecasting input, cash reconciliation, Reconciled bank statements

Produced the month-end financial statements within a day and a half close time frame. Responsible for all

internal & external audits, SOP procedures, recruiting and hiring of accounting staff

IT Systems/Accounting Manager (2005-2006)

• Day to Day Network Administration, 24/7 Resort-wide system support, Data Security, System User Access,

200 PC & 50 printer asset management, Network & Desktop Support

Entire System Dept and the Country Club Accounting, Collection and Billing of 1000 plus member monthly

revolving accounts, training of both IT/MIS assistant and C.Club A/R clerk

Accounting / Systems Manager (2003-2005)

• Country Club Accounting and Point of Sale Configuration and Network Administrator

• Daily Collection and Billing of 1,000 plus country club member accounts. Supervision of C.Club A/R Clerk,

Configuration & Maintenance of F&B System and Hardware, Daily Income Audit functions

IT / MIS Assistant (2000-2003)

• Network Administration and System User Access, System User Support, Desktop Support, Printers

• Set up and maintained PC & System Hardware throughout Resort, F&B Point of Sale Software programming

and Hardware

Day / Income Auditor (1999-2000)

• Collection and Auditing of resort wide daily charges and postings of F&B System, Retail Shops system, Golf,

Tennis, & Spa charges and Banquet Dept. Postings

Assured that all systems posted charges properly to guest accounts, credit card accounts and member

charge accounts. Researched and verified all daily charges were posted properly

A/R clerk & Night Auditor (1998-1999) - Radisson Downtown Hotel - Rapid City, SD

• Night Time Hotel Front Desk & Accounting Operations

• Posting of Room Revenue and Tax and other hotel guest charges, Managing night-time hotel operations,

handling of guest complaints

On-Site Property Manager (1994-1999) – Banty Limited Partnership, Rapid City, SD

• 16-unit apartment complex operations

• Day-to-day operation: advertising, receiving and review of applications, background/credit checks, lease

agreements, tenant management, crisis management, evictions and maintenance requests

ADDITIONAL EXPERIENCE

Expert and Consultant in Food & Beverage and Retail Point of Sale Systems (installed, configured and

maintained various systems) IT and Audio/Visual consultant and organizer for church building sound systems

Owner of investment real estate property and D ove Property Management (an investment real estate property

management and consultant business) Managing Member of Dove Management Holdings, LLC. (Investment

group for residential and commercial multi-unit housing real estate properties) P revious owner of Ocotillo

Vending (a Tucson based laundry detergent and coin operated water machine vending company with over 150

locations)

TECHNICAL QUALIFICATIONS

Microsoft Word Excel PowerPoint Outlook Publisher Adobe Acrobat SAP

QuickBooks Peachtree Accounting Oracle various Point-of-Sale Systems



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