Sales Customer Service
Resume:
Patrick S. Ryerson_________________
Missoula, MT. 59801 ***.*******@*****.***
Insurance Consultant-Sales/ Outside Sales/ Marketing Executive:
Energetic and goal-focused sales professional with solid qualifications in account management and
customer relationship building/maintenance and creating a business partnership with clients. Proven ability
to develop and generate new business and increase sales within established accounts and generate organic
growth with clients and obtain referrals. Self-confident and composed in interactions across all business
hierarchies; a persuasive communicator and assertive negotiator with strong decision making abilities.
Excellent time management skills; computer literate. Areas of demonstrated values include:
-Sales Growth / Client Development -Customer Liaison / Service
-Prospecting / Cold Calling / Cultivating Leads -Generating referrals from existing clients
-Consultative Sales / Needs Assessment -Company (Organic) Growth / Expansion
-Leadership / Team Oriented -Life, Health, Surety, Property, Casualty Licensed
Professional Experience:
Hub International Insurance/ Flynn Ins. Agency, Missoula, MT. March 2006-Current
Commercial Insurance Consultant
Concentrated on commercial insurance sales in property / casualty and workers compensation insurance.
Focused insurance sales in specific niche markets w/ contractors and hospitality groups. Validated as a
commissioned producer in 2 years time w/out inheriting an established book of business. Established and
build rapport w/ clients by creating a business partnership. Able to create organic growth by generating
referrals from established business clients. Currently certified in Life, Health, Disability, Surety, Property
Casualty licenses for the states of MT, CA, OR, and WA and have been licensed since 2004.
Achievements/Recognition:
-CLCS Designation (Commercial Lines Coverage Specialist)
-2nd fastest to validate as a producer in the history of Flynn Insurance Agency
-1st full year from 2007-08 finished 5th out of 25 producers in new business production in region
-2nd full year from 2008-09 finished 2nd out of 35 producers in new business production in region
-Maintained over a 93% retention rate with renewals for established commercial clients
Promark Financial/ Affinity Group, Sacramento, CA./ Portland, OR. June 2004-Jan. 2006
Associate Sales Manager / Sales Agent
Challenged to generate new business in direct sales as an agent in Sacramento, CA, selling long-term
investments and life insurance. Created new business accounts and earned top producer for consecutive
months in sales generating over 150 new business accounts. Promoted to Associate Sales Manager to
establish a new office in Portland, OR and generated over 200 new business accounts. Helped Hire,
manage, and train six sales agents
Achievements:
-Top Producer: Sept. 2004, Oct. 2004, May 2005, June 2005
-Top Rookie Producer: Sept. 2004, Oct. 2004, Dec. 2004, Feb. 2005, Mar. 2005
-Office leader in production, sales, and leadership, Jan. 2005 to Oct. 2005
Enterprise Rent A Car, Sacramento, CA, Missoula, MT Dec. 2001-May 2003
Intern / Management Trainee
Gained customer service skills while achieving successful customer satisfaction. Created and implemented
strategic marketing plans to increase business volume and customer retention. Conducted marketing
promotions for current and potential business accounts. Presented and hosted sale strategy meetings to
rental branches to increase insurance revenue. Consistently met and exceeded sales goals set by region.
Achievements:
-Enterprise Elite: June 2001, 2002; July 2001, 2002; Aug. 2001, 2002; Dec. 2002
-Runner-up for Intern of the Year (region): 2002
UPS (United Parcel Service), Missoula, MT May 2003-Sept. 2003
Seasonal Driver
Organized and efficiently ran high volume routes on a daily basis. Managed tasks effectively in a highly
time sensitive environment. Maintained client relationship and increased number of stops on routes. Upheld
UPS corporate culture to maintain customer satisfaction and customer retention.
Education:
August 2000-June 2004
The University of Montana, Missoula
Bachelor of Sciences, Organizational Communication
Emphasis in Business Communication and Marketing
Community Affiliations and Organizations:
-Sustaining International Rotary member
-Chamber of Commerce Member –Leadership Missoula 2009 graduate
-2007-2008 former board member of Friends to Youth (non-profit organization)
-2006 co-founder and head coach of Missoula u-19 youth rugby team
-Current member of Missoula All-Maggots Rugby team. Former captain 2007-2008
-References Upon Request
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