ERIC R. KNUDSON

PMP, SIX SIGMA BLACK BELT

PROFESSIONAL SUMMARY:

• Certified by the Project Management Institute as a Project Management Professional (PMP).

• Six Sigma Black Belt, formally trained and certified in corporate training environment by GE certified Master Black

Belt at Mirifex Systems.

• Project Manager with over 18 years of verifiable project management experience.

• Experienced in complete project life-cycle responsibility.

• Familiar with various linear and iterative processes/methodologies, i.e.; Agile, PMM, PMBOK, Six Sigma, etc.

• On a user-level, proficient in: MS Office Pro, MS Project, and MS Visio, to include the customization of forms, reports

and document automation. Also, familiar with AutoCAD, Adobe Acrobat, Mekko Graphics, Oracle, Oracle Reports,

Ariba, and Lotus Notes.

• A more detailed view of significant past projects can be provided.

EMPLOYMENT:

COMSYS, Independence, OH Nov ’06 – Present

COMSYS provides scalable teams of contract IT workers to tackle the challenges of recruitment, staffing, management

and/or administration of IT human capital.

Real Estate Services Group (KeyBank)

• Managed KeyBank’s divestiture of McDonald & Associates to UBS from the corporate real estate perspective, i.e.;

developed and managed tasks and milestones, reported status to senior management, peer groups and the

customer, and coordinated the demise and build-out of space, personnel moves and asset transition.

• Responsible for initial branch planning and task/milestone scheduling for major modernization initiative affecting

entire retail organization.

• Successfully managed a number of corporate real estate projects, to include being assigned a $36M corporate

relocation project, which was the largest single project this group has undertaken in 15 years.

• Successfully managed other assigned Real Estate Services projects, to include the supporting the formation and

formalization of the Real Estate Services Project Management Group.

• Voluntarily accepted a role on the Corporate Continuity & Recovery and Incident Response Team to help facilitate

the evacuation of 1000+ personnel in the time of an emergency at the CSC Building – Cleveland, OH.

Major Accomplishments with KeyBank Assignment:

• Successfully providing on-time all of Corporate Real Estate’s deliverables for the McDonald Divestiture project.

• Successfully completing eighteen assigned 2007-08 branch modernization projects within time and budgetary

constraints.

• Automated and facilitated the status reporting for all 68 branch modernization projects for the 2007 effort.

Beacon Hill Staffing, Independence, OH Jul ‘06 – Nov ‘06

Beacon Hill Staffing provides direct hire, executive search, temporary staffing, contract consulting and temp/contract-to-

hire solutions to emerging growth companies and the Fortune 500 across multiple market sectors and all industries.

Legal Information Systems Group (Jones Day)

• Responsible for developing the FY 2007 budget for the LIS Group at a large international law firm. The LIS Group

is responsible for providing the technological support that enables the lawyers to “practice law.”

• Elements of the budget included: new software applications, true-ups for existing software applications, working

with the various internal Jones Day managers in ascertaining their projected needs and working with vendors to

develop cost estimates.

Major Accomplishments with JonesDay Assignment:

• Provided a viable budget strategy ahead of schedule for the Legal Information Systems Group for FY 2007. The

Director of the LIS Group commented at completion that this budget was the most detailed they had ever

produced and felt that it was going to be their most accurate, as well.

3600 Granger Road Bath, OH 44333 Cell: 440-***-**** Home: 440-***-****

http://www.linkedin.com/in/erknudson abniis@r.postjobfree.com

Eric R. Knudson, cont: p2

Mirifex Systems, Strongsville, OH Jun ‘04 – Jul ‘06

Mirifex is a business and technology consulting company providing end-to-end solutions, spanning the entire business

lifecycle.

Common Services Group (National City Corp)

• Member of team responsible for reporting on monthly and quarterly to executive and senior management, and

portfolio leadership.

• Primarily responsible for the development of an efficient data gathering system.

• And, to automate an otherwise mostly manual report generation process.

Single Charter Project (National City Corp)

• Member of Six Sigma Team focusing on process improvement.

• Generally involved in Settlement and specifically responsible for the CIF Combine process.

• Applied Six Sigma methodology and rigor, i.e.: conducting voice of the customer (VOC) sessions, leading

customers through the analytical hierarchy process (AHP), current state documentation (SIPOC) and workflow

development.

• Navigated SAR for data mining and collection.

Enterprise Controls Group (National City Corp)

• Member of team responsible for the implementation and initial post-implementation support activities for

enterprise-wide projects.

• Facilitated the implementation plan development for the Customer Connections group, and others.

• Responsible for the maintenance, tracking and updating of the implementation plan and issue logging.

• Responsible for problem escalation during implementations.

• Responsible for the management of onsite and remote command center operations during implementations.

• Facilitated the enterprise dashboard reporting process.

• Acted a liaison between the Check Image team and Enterprise Projects for the enterprise release process.

ARP Conversion Implementation Manager (National City Corp)

• Responsible for the implementation phase of the ARP DISC to ARP SMS conversion for National City

Corporation.

• Responsible for the maintenance, tracking and updating of the implementation plan and issues log.

• Responsible for issue tracking to resolution during post-support.

• Responsible for the development of the implementation communication plan.

• Responsible for the facilitation of team meetings, to keeping the team members focused and the stakeholders

informed.

• Responsible for the setup and coordination of two command centers, one at the Strongsville Technology Center

and one at the Cleveland Operations Center.

Major Accomplishments with National City Assignment:

• Instrumental in the overseeing the successful conversion to ARP SMS at National City Corporation.

• Successfully communicated and coordinated the status and issues within implementation team and user

community.

Sogeti-USA, Cleveland, OH Nov ‘03 – Apr ‘04

Sogeti-USA is a wholly-owned subsidiary of Cap Gemini, and is a consulting and professional services organization.

Their strategic focus is to provide senior-level business and project management consulting to mid-range companies.

Project Manager:

• Responsible for the deployment of electronic voting equipment for the March 2004 Primary Election in Lucas

County, OH for Diebold Elections Systems, Inc.

• Responsible for the scheduling and conducting of hardware, software, and database testing, training of county

resources in the care and use, and allocating required technical resources on Election Day.

• Insuring that the Election was a success given an absolute scheduled delivery date.

Major Accomplishments at Sogeti-USA:

• Diebold Elections Systems formally acknowledged that the election in Lucas County was, "the best election they

have had in 17 years."

3600 Granger Road Bath, OH 44333 Cell: 440-***-**** Home: 440-***-****

http://www.linkedin.com/in/erknudson abniis@r.postjobfree.com

Eric R. Knudson, cont: p3

• Successfully developed and nurtured a positive work environment in an extremely political situation.

• Instrumental in establishing a state-wide project management office (PMO).

Infiniti Systems Group, Brecksville, OH Apr ‘01 – Apr ‘03

Infiniti Systems is an IT solutions provider of consulting services, software integration, application & infrastructure

development and/or support, and staff augmentation.

Sr. Project Manager:

• Responsible for the complete project management life cycle, to include scheduling, budget and resource

management, and account management.

• Leading Oracle-based, ERP-type, computer-aided facilities management (CAFM) implementations ($200K -

$4.5M).

• Interacting and consulting directly with all levels of management to problem-solve and address technical and

commercial issues in verbal and written formats.

• Writing, reviewing and/or presenting statements of work, functional specifications & requirements, project plans,

contract review and project change requests.

Major Accomplishments at Infiniti Systems Group:

• Managed major elements of a very successful 2-year, large-scale ($4.5M), Oracle-based, ERP-type, computer-

aided facilities management (CAFM) implementation project (enterprise-wide) for the Ford Motor Company. As a

direct result of the success at Ford, Infiniti Systems Group was placed on the preferred vendor list and became a

member of Ford’s “Valued Partner” program.

• Managed a successful Oracle-based, ERP-type CAFM implementation project for the Mission Systems Division of

BAE, a major international aerospace manufacturer.

Xerox Connect, Cleveland, OH Dec ’98 – Sep ‘00

Xerox Connect is an IT solutions provider of consulting services, software integration, infrastructure development and

support, eCommerce, application development and staff augmentation.

Sr. Project Manager

• Responsible for the complete project management life cycle, to include scheduling, budget and resource

management and account management from a local environment to virtual teaming on a national level.

• Lead and/or participated in projects of infrastructure development, deployments, migrations, application

development, Web development and workflow analysis.

• Interacting and consulting directly with all levels of management to problem-solve and address technical and

commercial issues in verbal and written formats.

• Writing, reviewing and/or presenting statements of work, functional specifications & requirements, project plans,

contract review and project change requests.

Major Accomplishments at Xerox Connect:

• Responsible for growing an initial $24K project coordination engagement into a $600K Y2K deployment & NOS

migration and recognized as “Employee of the Month” from the President of Xerox Connect.

• Instrumental in the launching of a local and regional project management office (PMO).

• Conceived and/or created various project management tools using MS Excel, MS Access and MS Project for the

Project Management Practice. Successfully implemented MS Project Central for the regional PMO.

Pressco Technology, Solon, OH Jun ’89 – May ‘98

Pressco Technology is an international supplier and manufacturer of on-line, high-speed machine vision and sensing,

process control equipment with an install base of over thirty countries.

Supervisor of Applications/Project Engineering

• Complete departmental responsibility and accountability, to include budgeting, reporting, performance reviews

and discipline for the Applications/Engineering Group, consisting of: three Project Managers, a Document Control

Administrator and one each Application, Mechanical, Electronic and Software Engineer.

• Corresponding directly with customers in an international arena, problem-solving and addressing technical and

commercial issues in verbal and written formats.

• Responsible for performing contract reviews, scope document generation, on-site technical evaluations and

assisting in sales presentations.

3600 Granger Road Bath, OH 44333 Cell: 440-***-**** Home: 440-***-****

http://www.linkedin.com/in/erknudson abniis@r.postjobfree.com

Eric R. Knudson, cont: p4

• Managing individual and departmental projects consisting of sold products, new product developments and

process improvements. Implemented MS Project as the corporate standard in project tracking/reporting.

Project Manager

• Coordinated project life-cycle activities in the production and integration of custom process control equipment.

• Technical liaison between Pressco and the customer for the integration of systems and new product development

involving both hardware and software solutions.

Field Service Engineer

• Technical liaison between Pressco and the customer for the integration of systems and new product development

involving both hardware and software solutions.

• Successfully managed customer relations from the "frontlines" worldwide.

Major Accomplishments at Pressco Technology:

• Conceived and guided the development of an electronic new product evaluation process that reduced direct input

labor by over 3000 labor-hours per year.

• Conceived, developed and implemented several information management programs for enhanced

interdepartmental efficiency and process improvement.

• A technical liaison trip to the new market area of South Africa resulted in over $6MM of sales the following two

years.

• Re-energized and nurtured a positive working relationship with a client significantly contributing to over $600K in

the sales of new systems within six months.

EDUCATION:

• Trained and certified by Mirifex Systems as a Six Sigma Black Belt.

• Certified by the Project Management Institute as a Project Management Professional (PMP).

• Associate Degrees in business and in technology from Pierce College, Tacoma, WA.

• Attended Ashland University, Ashland, OH and Thomas Edison State College, Trenton, NJ.

• Graduated with honors from two of the top ten technical MOS's in the US Army (34Y & 45G).

• Attended numerous professional and business skills enhancement-training seminars.

3600 Granger Road Bath, OH 44333 Cell: 440-***-**** Home: 440-***-****

http://www.linkedin.com/in/erknudson abniis@r.postjobfree.com

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