Sales Representative Customer Service

Christopher M. Graney

*** **** ****, *******, ** 19074

Home: 610-***-**** Cell: 484-***-****

email: abnii4@r.postjobfree.com

Objective To obtain a challenging position in the field of advertising and marketing to further use my skills and

knowledge, grow as a professional and pursue future opportunities in management level positions.

Experience

February 2004- Sales Representative, Merion Matters Inc., King of Prussia, PA

Present - Successfully introduce the ADVANCE for Nurses magazine and websites to the new markets of

Northern and Southern California.

- Make initial contact with potential clients to introduce the company’s wide range of

media and marketing products and services including print, online, interactive and video advertising,

custom publishing, email marketing, direct mail, job fairs and promotional merchandise as valuable

recruitment, retention, image and branding advertising sources.

- Build and grow business within assigned sales territory by establishing new clients and

up-selling current clients to broaden the portfolio of products and services being utilized

by each client and maximize revenues.

- Use consultative sales approach to help all clients achieve their recruitment, retention, imaging

and branding goals through the appropriate product lines offered by the company.

- Negotiate terms of, facilitate implementation of and ensure renewal of all advertising

and marketing contracts within assigned sales territory.

- Establish and maintain strong relationships with clients and advertising agencies to

ensure maximum market penetration for the company’s product lines and handle all

customer service needs.

July 2002- Sales Representative, Piedmont Wine and Beverage Company, Easley, SC

January 2004 - Received a promotion to the position of Outside Sales Representative in July of 2002

from the entry position of Merchandiser.

- Establish and maintain excellent customer relations with all retailers in the sales

territory.

- Manage new product launches of Black Swan Wine, Red Bull Energy Drink, Mike’s

Hard Lemonade and Samuel Adam’s Light Lager through on location promotional

events and sales efforts to gain distribution with all retailers and maximize revenues

within sales territory.

- Maintain day to day operations of the sales territory by ordering and maintaining

proper inventory levels for all retailers, building and maintaining displays of products

in retail locations, presenting and selling quantity deals of products to retailers,

managing and coordinating efforts of merchandisers and delivery drivers in the sales

territory and handling all customer services needs.

April 2002- Merchandiser. Piedmont Wine and Beverage Company, Easley, SC

July 2002 - Learn the company’s product lines and proper merchandising techniques to ensure

maximum sales of the products at retail locations.

- Successful completions of the Gallo Wineries Sales and Management Training

Program leading to a promotion to the position of Sales Representative in July of 2002.

Sept. 2001- Sales Representative, Aramark Uniform Services, Atlanta, GA

Nov. 2001 - Received promotion to the position of Outside Sales Representative in September of

2001 from the entry position of Management Trainee.

- Prospecting for new clients, conducting customer needs assessments, presenting

services programs to meet clients’ needs, negotiating and executing contracts,

overseeing uniform service program installations at new client accounts.

June 2001- Management Trainee, Aramark Uniform Services, Atlanta, GA

Sept. 2001 - Learning product and industry knowledge, company operations, customer service, bookkeeping,

cold calling, tele-prospecting, database prospecting, customer needs assessments, pricing, product

proposals, contracting, product and service installation.

- Successful completion of the Aramark Management Training Program leading to a promotion to

the position of Outside Sales Representative in September of 2001.

Education BA in Spanish and International Trade, Clemson University, Clemson, SC 2001

3.4 Grade Point Average

Honors and - Calhoun Honors College, Clemson University

Awards - Calhoun Honors Society, Clemson University

- Gold Key National Honors Society

- Delta Sigma Pi Professional Business Fraternity, Clemson University

- Sales Representative of the Month, Piedmont Wine and Beverage Co., May 2003

- Mike’s Hard Lemonade Drive Contest Winner, Piedmont Wine and Beverage Co., July 2003

- Go for the Gold Sales Contest Most New Business, Merion Matters Inc., 2004

- Go for the Gold Sales Contest Most Electronic Ads Sold, Merion Matters Inc., 2004

- Go for the Gold Sales Contest Top Performance by Nursing Sales Rep, Merion Matters Inc., 2004

- Holiday Blitz Sales Contest Most New Business, Merion Matters Inc., 2005

- Fall Harvest Sales Contest Most New Business, Merion Matters Inc., 2006

- Publisher’s Inner Circle Award, Merion Matters Inc., 2005, 2006, 2007 and 2008

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