Quality Manager

Thomas G. Evans

**** *. ***** **** ********, Ohio 45005 513-***-**** Email: ****@***.***

Objective

To obtain a key position in Plant or Quality Management in a progressive company, where I can use the

skill set I have developed, to further improve the operations of my employer as well as continue to grow

professionally as well as personally.

Keen interpersonal skills

• Cross functional experience allows me to utilize quality, engineering and production knowledge in key

decision making.

• Recognized for presentation and communication skills

• A hands-on leader able to perform on-floor tasks as needed, from inspections to maintenance.

Challenge seeker

• Often has held dual management positions within the organization to help company profitability and to

maximize use of acquired skills and abilities.

• Often assigned to tasks and positions requiring extensive improvement, vital to company health.

• Obtained BA degree in Business Management at night while working full time.

• Continues to learn, independently obtaining knowledge of current concepts such as lean manufacturing and

5S

Education

Industrial Engineering, University of Cincinnati, Cincinnati, Ohio (no degree)

BA, Business Management, Wilmington College, Wilmington, Ohio, 2001 (Magna cum Laude)

Certified Quality Engineer, 1995

Certified Quality Auditor, 1998

Certified Manufacturing Technologist, 1997

DOE training GEAE SPC training Advanced GD&T training Six Sigma Green Belt training

Professional Experience

Behm Quartz Industries August 2007 to August 2009

Supplier of precision machined quartz products, primarily for the semi-conductor industry.

Director of Quality

• Responsible for all phases of quality control and assurance.

• Managed 15 hourly and salaried employees, including inspection technicians and engineers.

• Led development of ISO9001-2000 quality management system in 6 months

• Responsible for all customer quality-related interface.

• Responsible for directing manufacturing process improvements in CNC machining, grinding, polishing and

inspection processes.

• Developed formal tool crib process for care/control of critical CNC tooling.

• Led efforts to drive quality score from major customer from 25 to under 10 in 8 months.

• Led efforts to get employer back on open bid list of 2 other major customers after being off of the lists for 3

years.

• Led efforts to improve first time yield on high-volume products from 60% to 80%.

Major customers serviced:

Lam Research

Tosoh Quartz

ThyssenKrupp Bilstein of America November 2005 to August

2007

Tier I supplier of high-performance shock absorbers to the automotive industry.

Production Quality Engineering Supervisor

• Responsible for all phases of inspection, including receiving, in-process, final inspections, and CMM

operations.

• Responsible for maintaining calibration system.

• Managed staff of 14 hourly and salaried employees.

• Acted as liaison between engineering, customer support quality engineering and supplier quality

engineering to resolve plant production issues and ensure the quality of products shipped to customer

assembly lines.

• Actively recruited to lead improvement team projects

• Led scrap reduction initiative to drop scrap dollars from an average of $83,000 per month to an average of

$40,000 per month (.5% of sales)

• Held dual position of Supplier Quality Supervisor

o Responsible for all Supplier Quality activities, including PPAP, corrective actions, reporting

Major customers serviced:

General Motors

DaimlerChrysler

Toyota

Nissan

A.F. Leis Corp. Jan. 2005 to

November 2005

Major supplier of orthopaedic implants and operating room tooling to the medical field.

Quality Manager

• Responsible for daily quality department activities, including receiving, in-process and final inspection,

including CMM operators.

• Responsible for maintaining plant-wide calibration system.

• Managed daily staff of 15 hourly employees.

• Interfaced with engineering and manufacturing staff to ensure quality and manufacturability of product.

• Led Six Sigma project to improve cutting tool life on tibial tray components. Project resulted in extending

tool life in excess of 300% and cost savings of over $100,000 per year on this project.

Major customers serviced:

Stryker Orthopaedics

Depuy Orthopaedics – Division of Johnson and Johnson

Zimmer Medical Supply

Harris Thomas Industries, Inc. 1996 to December

2004

Tier I/Tier II supplier of steel and aluminum forgings to the automotive industry. Products provided are primarily

suspension, engine and drive train components.

Quality Assurance Manager August 1998- August 2000, May 2003 to Dec. 2004

Plant Manager May 2000 to May 2004

Quality Engineer 1996-1998

• Responsible for: P&L, materials/purchasing, personnel duties, annual budget development, quality

assurance, customer interface, maintenance, management of 12 production employees Took small

aluminum forging division from monthly losses of $40,000 to profits of $40,000 on sales of $150,000.

• Drove down customer PPM levels from 2900 in 2000 to current level of under 10.

• Drove internal scrap rates from 5% to less than .5%.

• Recognized for problem solving skills

• Started new plant production with temporary staffing January 2000, least senior production employee had

over three years of service at the end of plant operations.

• Managed plant to near-perfect safety record for three straight years.

• Developed highly flexible, cross-trained work force.

• Responsible for: all quality functions at two manufacturing plants, calibration, vendor control, quality

system maintenance, systems development, inspection methods, customer liaison, problem solving,

management of 18 quality department employees

• Developed systems and led 2 manufacturing facilities to QS9000 certification.

• Led initiatives to reduce scrap dollars at main plant from $1.2 million in 2002, meeting goal of $400,000

reduction in 2003.

• Employed extensive use of GD&T, MPI, X-Ray, APQP, PPAP, FMEA, SPC, CMM, metallurgical

evaluation

• Trained in and utilized DOE

• Responsible for vendors of steel making, machining, NDT, heat treat and coating processes

• Responsible for internal training of QA operations – problem solving, CA/PA, auditing

• Led QA department to double productivity levels.

• Implemented Quality Operating systems and Cost of Quality programs

• Responsible for: quality system development, vendor control, auditing, problem solving on floor and at

customer facility, corrective action methods

Major customers serviced:

Delphi Automotive – Ball joint paddle housings

ZF Lemforder – Ball joint paddle housings, steering components, tie rod ends

Senior Automotive – GM exhaust flanges

American Showa – Honda strut control arms

Borg Warner – Ford F150 transmission band segments

Exeter Machine – Duramax diesel valve bridges

Dana Corporation – Rear axle spring seat pads

Equipment familiarity:

CNC horizontal and vertical equipment – through supplier control and monitoring

DCC CMM machines – PCDMIS software

Various heat treat equipment – quench and temper, normalizing/annealing

Product dedicated machinery – for high volume products

Gages/fixtures – design and use

Graphel Manufacturing

1996

Company provided CNC, conventional and EDM services to primarily aerospace customers.

Quality Assurance Manager

• Responsible for: layouts, calibrations, customer interface for aerospace machine shop

• Versed in surface plate layouts, use of sine plates and all hand-held measuring instruments

• Company performed CNC and conventional machining, CNC wire EDM, sinker EDM operations

Major customers serviced:

General Electric Aircraft Engines

Equipment familiarity:

EDM equipment – sinker and wire

Turning equipment – VTL

Grinding equipment – used to grind precision graphite electrodes

Long-Lok Fasteners 1990 to

1996

Company provided specialty self-locking fasteners primarily to the aerospace and commercial industries.

Quality Manager/Manufacturing Engineer

• Responsible for: all stages of inspection, calibrations, vendor control, developed quality systems, customer

interface and problem solving in specialty fastener supplier

• Maintained Mil, MS and NAS standards in addition to aerospace customer specifications

• Developed manufacturing process improvements

• CAD operation/drawing development

• GEAE supplier quality representative

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