Project Manager Customer Service

Location:

Posted:

March 09, 2010

Rebekah Ellen Kirk cell: 606-***-**** - eMail: abnihd@r.postjobfree.com

EMPLOYMENT

Michigan Direct Marketing Group, a new media division of Booth Newspapers, Grand Rapids, MI- August

2007 to present

Project Manager

• Oversee client accounts through the Grand Rapids Press, Muskegon Chronicle and Flint Journal for

all direct mail and electronic marketing campaigns

• Responsible for all quotations and order forms per each newspaper

• Research and present customer target markets and prospects

• Generate queries and mailing lists through the Acxiom database

JP Siding, LLC., Hudsonville, MI- May 2004 to September 2007 (summers only)

Office Assistant

• Created and maintained the customer database

• Comprehended diverse personalities through customer service

• Obtained experience in handling company billing, budget, and pay roll

• Learned managerial responsibilities while the owners were on vacation

INTERNSHIPS

Michigan Medical P.C. (mmpc), Grand Rapids, MI- January 2007 to April 2007

Marketing Intern

• Assisted with physician marketing plans

• Wrote press releases for new physicians and procedures

• Updated website and intranet

• Created communication tools such as posters, flyers, and brochures for upcoming health events;

created monthly calendars

Michigan Community Blood Centers, Grand Rapids, MI- June 2006 to August 2006

Marketing and Communications Intern

• Created a digital media archive

• Provided a research report on public opinion of current marketing tools

• Wrote press releases for upcoming blood drives

• Helped create a prospective media calendar

COMPUTER SKILLS

• Advanced in all Microsoft Office programs

• Proficient in numerous design programs such as QuarkXPress, Adobe InDesign, Photoshop and

Illustrator.

• Work on a daily basis with a database interface called Acxiom.

EDUCATION

Grand Valley State University, Allendale, MI- Graduated April, 2007

Bachelor of Science in Health Communications, Minor in Public Relations and Advertising

REFERENCES AVAILABLE UPON REQUEST