Manager Engineer

Karla L. Jones

*** *. ******** ** ********, OH **410

330-***-**** (Res.) 330-***-**** (Cell) abnig4@r.postjobfree.com

PMI methodologies trained, Bilingual English/Spanish, ISO9000, Six-Sigma, Expatriate. Director / Manager of

Technical Programs and Quality Systems Initiatives with greater than 20 years demonstrated growth and success in

converting corporate intents to actions from radio electronics to automotive components. Successful at building

corporate value via Operational Excellence initiatives in corporations ranging from 150 to 10,000 employees. Key

qualifications include:

Global Program Management Major Capital Expenditure Planning & Management

Budgeting (Operating/Capital) & Pricing Strategies Costing, Margin/Profit Improvement & ROI

Multi-Site Global Operations & Process Improvements Customer, Vendor/Supplier & OEM Relationships

Master of Science in Operations Management Kettering University, Flint MI

Bachelor of Science (Summa Cum Laude) Electrical Engineering Youngstown State University, Youngstown, OH

PROFESSIONAL EXPERIENCE

CATTRON GROUP INTERNATIONAL, Sharpsville, PA

Q uality Systems Manager (2008 to 2009) 2008 to 2009

Assured the continued ISO9000 certification of the company headquarters.

Reduced waste in the Service repair department by way of lean initiatives and good documented processes.

Reported global Key Performance Indicator metrics to the executive staff.

Lead the Quality Assurance department, acting as Customer and Supplier contact to improve product quality.

DELPHI CORPORATION, Warren, OH 1988 to 2008

Manager, Global Change Management and Program Management (2002-2008)

Used PMI methodologies (PMBOK) to implement large-scale global automotive components programs.

Managed the Global PM Office and reported metrics of global product launches to the global executive

committee.

Implemented a configuration management (CMII) process and IT workflow tool globally.

Increased profit from product changes by forcing documentation of cost, price and feasibility of each

individual product change.

Maintained processes and procedures aligned to QS-9000 using lean principals and Six Sigma techniques.

Supervisor Program Management and Product Design (2001-2002)

Managed salaried program managers responsible for the flawless launch of Connection Systems programs.

Managed engineers responsible for the design of plastic connectors, metal terminals and component

assemblies.

Maintained department budget, training records and personal business plans for salaried employees.

Supervisor Divisional Marketing (1999-2001)

Created customer support marketing group from the ground up.

Increased product penetration by suggesting replacements for competitors’ products.

Created a global market pricing plan for connection systems products.

Supervisor Process and Tool Engineering

Managed a group of 20 tool and process engineers responsible for Insert Molding tools (Injection Molding)

and Component Assembly Processes (High-Speed Automatic Assembly Machines).

Received company’s Excellence Award for solving a crisis when a supplier plastics plant closed due to fire.

Managed the division’s equipment warehouse and managed the disposal of $2 Million equipment annually.

Early Positions Included:

International Service (Expatriate) - Queretaro, Mexico): Developed a CAD design group and trained local

engineers in Delphi design standards

Product Design Engineer - Designed plastic connectors and component assemblies using customer design

and tolerance standards.

Manufacturing Supervisor - Managed an operational department of union employees building wiring sub-

harnesses.

Process Engineer - Designed electrical systems and process control systems that powered automatic assembly

lines.

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