Post Job Free
Sign in

Project Manager Management

Location:
Potomac, MD, 20854
Posted:
March 09, 2010

Contact this candidate

Resume:

Stacy Gray Tucker

MCP NT* MCSE **** MCSA **** +M

***** *********** ***** 301-***-****

Potomac, Maryland 20854 abni62@r.postjobfree.com

PROFESSIONAL EXPERIENCE

VP, Digital Media Technology, TV One, LLC

April 2007 to Present

Ad operations implementation lead including, Dart for Publishers, Dart Sales Manager, In Stream

video advertising technology, and coding across site

Ad operations admin lead including processing, order management, campaign management,

reporting, trafficking, and inventory management

Developing, implementing, managing and reporting on SEO strategy

Developing and continually evolving web traffic reports and campaign performance analysis used

by management and sales teams for forecasting and budget monitoring

Web/Digital Media development in HTML, ASP, PHP, JavaScript, CSS, XML, Action Script 2/3

Designing graphics and web pages using Adobe Photoshop, CSS and Dreamweaver

Implementing, maintaining, upgrading, coding, and reporting all content and campaign tracking

using Webtrends 8.1/ML2, Webtrends SDC/dcsMultiTrack, and MS Excel web analytics models

Lead role for all broadband video operations and implementations including, producer video

specifications, encoding, workflow, automation, LIVE webcasts and On-Demand streaming, and

video editing with Avid and Adobe Premiere Pro

Implementing and managing video syndication and distribution partnership workflows, content

schedules and priorities, deliverables and associated ingestion processes, including mRSS feeds,

content management systems, and file transfer automation

Lead role for implementing and maintaining dedicated and shared server hosting solutions

including, DNS management of online domain name assets

Lead role for Staging and Production environment implementation and maintenance, including

automated database/file content synchronization technology

Lead role for MySQL and SQL server database implementation and maintenance

Lead role for implementing dedicated WORDPRESS and custom TYPEPAD blogging solutions

including, customizing designs and templates, integrating plug-ins, widgets and feeds, and content

submission processes

Designing and coding custom online submission applications, including form data handling to

database and disk, data sanitization and file upload functionality

Lead role for redesign of tvoneonline.com (launched June 2009) including, design, development,

technology integration, implementation and maintenance

Coaching, supervision, and monitoring of the quality of the team’s outputs and proactively

addressing improvement areas for the department’s creative and content personnel

Ensuring that all deliverables are on schedule, specification and within budget including,

evaluating new technologies and their impact on strategies and content efforts

Developing, monitoring and reporting annual and project budgets

VP, Information Technology, TV One, LLC

September 2006 to April 2007

Lead role for information technology projects from inception to completion including, but not

limited to, budgeting, contract management, implementation, service agreements, vendor

relationships and invoicing

Lead role for quality standards of existing and prospective IT projects including, business and

system requirements analysis, project performance monitoring and ensuring satisfaction of quality

standards associated with project goals

Implement, manage and support Avaya IP Office telecommunications technology, including IP

Office 400 PBX, Voicemail Pro Server 2.1, and IP Office Desktop Manager

Implement, manage and support Windows 2000/2003 server technology, including Active

Directory, Group Policy, DHCP, DNS, IIS, WSUS and Terminal Server in a multi-site

environment

Manage and support Microsoft Exchange Server 2003, Microsoft Outlook 2003, and Windows

Sharepoint Services and Technologies

Manage and support Blackberry Enterprise Server 4 and associated handheld devices, including

troubleshooting and support for wireless communication users

Manage and support LAN/WAN/VPN technology, including Cisco PIX firewalls, HP switches

and T1 circuits

Plan, implement, manage and support public-facing and private web technology including, ASP,

CSS, HTML, VBScript, Persits ASPUPLOAD, IIS, Access 2003, SQL Server 2000, Red-Gate

SQL Data Compare, Dreamweaver, WebTrends 8 Analytics, content management, domain names,

and hosting solutions

Install, integrate and support desktop, audio-video and line-of-business applications, including

Microsoft XP Professional SP2, Microsoft Office 2003 Professional, McAfee Virus Scan, Adobe

Reader, Pinnacle 700 USB / Studio Plus 10, Photoshop CS, Macromedia Dreamweaver and Flash

MX, Symantec pcAnywhere 12, Medea, Aver Media Ultra TV, Slingmedia Slingplayer, Masstech

Masslogger, ADP, Encoda, Citrix ICA Client, Scarborough, WebTrends, and Prime Next

Install and maintain horizontal and vertical cabling facilities

Install, maintain and support all IT hardware, including PCs, laptops, servers, firewalls, routers,

switches, printers, copiers and fax machines, Blackberry devices and audio-video technology

Manage and direct IT end-user support in a multi-site environment, including help desk and

technical support services

Maintain and support TVONEONLINE.com infrastructure and operations

Perform data backup and recovery administration, strategy and support

Effectively represent the IT Department to internal clients and to external vendors and business

partners

Manage IT specialists and outside contractors

Director, Information Technology, TV One, LLC

September 2004 to 2006

Implementing and supporting Microsoft client/server applications in a multi-site environment

Implementing and supporting Windows 2000, Active Directory, and Exchange 2000 server

Implementing and supporting HP PC, laptop, and server hardware

Implementing and supporting LAN/WAN/VPN technology in a multi-site environment

Implementing and supporting office automation equipment and output devices

Implementing and supporting desktop and business applications, including end-user training

Implementing and supporting telecommunications solutions

Managing end-user and IT services in a multi-site environment, including help desk and technical

support

Information Technology Director, Covenant House Washington

December 1999 to September 2004

Managed Information Systems annual budget, strategic objectives, and IT contracts

Implemented and supported an integrated financial management solution, including Best

Software’s MAS200, ABRA HR, MIP Paradigm, F9, Visual Integrator, and Crystal Reports 9.0

Implemented and managed handheld technology, including wireless plans, policies and procedures

Implemented and supported a multi-site VPN, including routers, IP filtering, NAT, IPSec,

encryption and authentication protocols, DSL and T1 circuits

Managed the helpdesk, including implementing and supporting Track It! 6.0 Standard Edition

asset and helpdesk management software

Implemented and supported web technology including, IIS, HTML, VBScript, and Dreamweaver

Installed and performed troubleshooting of connectivity solutions for nine sites, including cabling,

switches, hubs, routers, and wireless technology

Implemented new voice and data facilities, including internal and external infrastructure solutions

Collaborated with HR department to implement an in-house MS Office 2000 training curriculum

Implemented and managed Polycom ISDN-based videoconferencing technology

Lead project manager for the development of a database-driven client management system

Implemented and managed server backups and disaster recovery preparedness

Performed migration from NT4.0 domain/servers and to Windows 2000 Server and Active

Directory

Upgraded NT4.0 Workstations to Windows 2000 Professional utilizing SysPrep and Norton Ghost

Implemented Windows 2000 Group Policy, DFS, Folder Redirection, and Symantec Web Security

Implemented and supported Windows 2000 DHCP, DNS, IIS, RRAS and WINS

Performed migration from Exchange Server 5.5 to 2000, including Secure Outlook Web Access

Implemented and supported Symantec Enterprise Antivirus, SMTP Gateway and Web Security

solutions

Implemented and supported Active Voice Repartee E-Messaging (Voicemail, Fax Server,

Automated Attendant) over Centrex including, View Mail for MS Exchange, SMDI and ISDN

technology

Created technical documentation for all networking, and videoconferencing technology

Consultant, Legal Aid Society of DC, Washington, DC

February 2004 to June 2004

Contracted to plan and implement the following technology:

Upgraded Windows 98 systems to Windows XP using Norton Ghost

Migrated NT 4 domain to Windows 2000 and Active Directory

Installed and configured Windows 2000 DHCP, DNS, WINS, and RRAS/VPN

Implemented Symantec Anti-virus Corporate Edition 8. SMTP Gateway and Anti-Spam

Installed and configured Exchange Server 2000 including, Secure Outlook Web Access

Supported and maintained Dell Power Edge 4400 Server including ARC Serve software

Implemented hardware and software RAID fault tolerance

Automated backups for all server components and critical data using Arc Serve backup software

Implemented NAT and static address mapping of TCP/IP technology

Optimized performance of MS Access custom database application to increase productivity

Provided support for Paradigm 5 – MIP/Best Software’s resource development software

Provided support for Palm V and Tungsten PDA’s, including Outlook synchronization

Provided HTML/Dreamweaver support for the www.legalaiddc.org website

Coordinated with ISP to configure and support external DNS and MX records

Co-Project Manager, Covenant House Washington, Washington, DC

August 2002 to March 2003

Responsible for project management of technology associated with new building construction, including:

Represented owner at Bi-weekly construction progress meetings

Assisted with sub-contractor permit acquisition and inspection preparation

Collaborated with architect to design horizontal and vertical voice and data cable management

solution

Collaborated with contractors to implement voice and data cable management design

Coordinated furniture layout, installation, and punch-list

Coordinated appliance acquisition and installation

Coordinated electrical design, implementation, and punch-list with respect to office automation

requirements

Coordinated security system design, installation, and punch-list

Coordinated ID Keycard Access Control System installation and security system integration

Coordinated monitoring services (fire, elevator, security) acquisition, installation, and

management

Coordinated transition of keys, manuals, and facilities demonstrations

Collaborated with Verizon CSI, Verizon Engineering and Facilities, Verizon Implementation, and

Verizon Project Management to relocate and install all required circuits and services (Analog,

ISDN, SMDI, T1, DSL)

Collaborated with all Division Directors to resolve final punch-list issues

Consultant, Spherion, McLean, Virginia.

July 2000 to November 2000

Contracted as Night-shift IT Support for the Office of The Surgeon General (OTSG)

Responsibilities included:

Monitored and diagnosed LAN/WAN device connectivity including, telecom circuits, hubs,

switches and routers, security on dial-in connections, and account lockouts

Supported Compaq Servers, NT4 Servers, Exchange Server 5.5, and tape backups

Hourly status reporting utilizing diagnostic and monitoring tools including, NT auditing, event

logs, and Ipswitch What’s Up Gold SNMP monitoring

Information Systems Manager, Covenant House Washington, Washington, DC

December 1997 to December 1999

Designed and implemented a new telecommunications solution (voice, data, voice-mail)

Upgraded all computer hardware to support NT4.0 Workstation and Server

Upgraded all desktop and server operating systems from WFW3.11 and Novell Netware 3.12 to

NT 4.0

Assessed and prepared all systems for Y2K

Implemented LAN/WAN technology, including Frame Relay and Demand-Dial Routing

Implemented NT4.0 Server technologies including, RAS, Proxy Server, DHCP, and WINS

Implemented and supported Microsoft Exchange Server 5.5 for 100+ users

Installed and supported file, printer, and application servers (Abra, Great Plains Solomon, and

MIP Paradigm)

Implemented and supported McAfee Group Shield for MS Exchange and Virus Scan

Managed IT purchasing and inventory

Implemented and supported youth labs at program sites and residential services locations

Helpdesk Manager, University of Maryland, College Park, Maryland

June 1995 to December 1997

Created strategy and deployment kit for connecting residents to campus network and the Internet

Managed office that supported all residential computer labs and departmental computer systems

Installed and supported NT Server 3.51/4 and Novell Netware 4 Server integrated environment

LAN/WAN installation and support

Helpdesk management and training of 20 student technicians

Installed, maintained and secured four residential computer labs, including NT4 system policies

Installed and supported Microsoft desktop and operating system software, including Windows

3x/9x/NT 3.51/4

EDUCATION

University of Maryland University College, College Park, Maryland

Bachelor of Science, Computer and Information Technology, August 2002

CERTIFICATIONS

MCSA 2003 + Messaging

MCSE 2000

MCP NT4 (NT Workstation, NT Server, NT Server Enterprise)

PROFESSIONAL TRAINING

WebTrends for Technical Professionals I: Essentials - Stringent

WebTrends for Technical Professionals II: Custom Reporting - Stringent

Dart for Publishers - Google

MS 2552 - Design, Plan, Manage a Windows SharePoint Infrastructure – ICI Systems

MS 2553 - Design, Plan, Manage a SharePoint Portal Server 2003 Infrastructure – ICI Systems

MS 2071 - Querying SQL Server 2000 with Transact-SQL – ICI Systems

MS 2072 - Administering a SQL Server 2000 Database – ICI Systems

MS2153 - Microsoft Windows 2000 Network Infrastructure Design – ICI Systems

M2355 - Microsoft Exchange Server 5.5 Upgrade to Exchange Server 2000 - IKON

M973C/M1026C - Microsoft Exchange Server 5.5 - IKON

Microsoft Systems Management Server 1.2 - IKON

Macromedia Dreamweaver 4 & MX (Basic, Intermediate, Advanced) – Westlake, DC

MAS 90/200 Data File Structure, Visual Integrator, Crystal Reports – Vicor, Inc., Bethesda, MD



Contact this candidate