Sales Customer Service

Vicki M. Spiecha

*** ***** ****** **** ****, TN *8028

901-***-**** abni1r@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

___________________

• Highly skilled and dedicated professional offering a solid background in marketing/sales, pricing,

budgeting, analyzing and management with in the medical, chemical, electronic, and oil industries.

• Communicate and help in the development of a cohesive team structures and drive company visions

into viable, realized goals.

• Develop strong customer relationships, while participating in negotiations and product analysis.

• Ensure quality assurance goals are achieved, while securing best price options.

• Computer proficient in a wide range of operating systems and software programs.

PROFESSIONAL EXPERIENCE _____

Account Executive / Customer Service Manager

Eagle Vision Inc. / Grace Medical Memphis, TN

• One of only 5 account executives with major responsibility for managing existing accounts as well as

generating new business for TN, AL, FL, GA, WA, UT, ID, OR, MT, and HI.

• Educated customers with updated information on ophthalmic product (Punctum Plugs, Sizing

Gauges, Stents, Pupil Expanders, etc.) and merged with Otolaryngology products (Vent Tubes,

Ossicular Prostheses, etc.)

• Communicated with independent outside representatives within the territory and conducted local

outside sales calls as needed.

• Worked with a team to plan and organize displays as well as implemented sales and marketing

strategies for the annual American Academy of Ophthalmology.

• Managed customer service team to ensure quality assurance of sales and interaction with customers.

• Analyzed actual sales versus sales goals daily, weekly, monthly, quarterly, and annually and

exceeded quota on an average of 85% to 99%.

• Excellent computer skills (Word, Excel, PowerPoint, Outlook, etc).

• Two Million Dollar Club Sales Award in 2002.

• Account Executive of the Year Award in 2001

• Greatest Growth Award within a sales territory in 2001.

• One Million Dollar Club Sales Award in 2001.

• Make It Happen Award in 2000. This award is for the outstanding performance and demonstrated

commitment in going beyond the call of duty.

Telesales Representative

Delta Foremost Chemical Company Memphis, TN

• Managed existing accounts with major responsibility to maintain sales with in the territory when

Outside Sales Representative is no longer in that territory.

• Maintained phone calls daily to ensure quality assurance of sales and interactions with customers in

established territories on 1998 and 1999 accounts.

• Educated customer with updated information on cleaning chemicals product (Grill Brite, Stainless

Steel cleaner, Smoke Eaters, etc) for restaurants, offices, etc.

• Analyzed actual sales versus sales goal weekly, monthly, quarterly, and annually and

exceeded quotas.

EDUCATION _______

University of Mississippi Oxford, Mississippi

Bachelor of Business Administration Marketing

Associates Degree Accounting

Contact this candidate