Management Manager

JOAN A. LACROIX, CPA

**** ******* ***** ● Fitchburg, WI 53711 ● 608-***-****

**********@*******.***

Senior Finance Leader

Core Competencies

●10+ Years SEC/Public Company Reporting – including Initial Public Filing, SEC Audit and Remediation Work ●Extensive Internal

Audit and Financial Examination experience ●Due Diligence ●Risk Management ●SOX Compliance/Committees ●Considerable

Communication with Boards and Executive Management, Regulators, Internal/External Audit, Industry Analysts and Cross-

Functional Teams ●Forecasting/Planning/Analysis ●15+ Years Progressive Supervision of Finance groups

Professional Experience

CUNA Mutual Group (CMG), Madison, Wisconsin ● 2007 to Present

Insurer of credit unions and their members worldwide – offering life and P&C insurance products to 98% of credit unions in the U.S.

with $3+ billion in revenues.

Director, International Finance ● 2008 to Present

Supervise Accounting/Reporting and Forecasting/Planning from Madison Headquarters for operations in Canada, Australia, Caribbean

and Europe. Interface with International CEO’s and CFO’s with various planning, financial results and measurement aspects of

operations. Liaison between International management and domestic corporate finance teams. Personally highlighted as one of three

organization-wide feature stories in True Campaign for commitment to company effectiveness through teamwork.

• Winner Finance Excellence Award for True Leadership after launch of Finance Training Series for Finance and Actuarial

Staff.

• Finance perspective due diligence for entry into Mexico market.

• Integral in development of metrics packages for the international regions.

• Redesigned the Cost Benefit Analysis and Business Case models for use by regional management.

• Initiated cross-training program for job enrichment and staff efficiency of finance staff in International.

• Current Project: Redesign of product and capital models for Australia, Europe and Caribbean regions.

Senior Manager, Management Reporting ● 2007 to 2008

Supervised internal management reporting staff of managers and senior analysts and recruited and built reporting teams (Approx. 20).

Oversaw management reporting for Consumer, Commercial, Asset Management and Service Product teams including analysis,

forecasting, planning and other product finance support. Required interface with Product, Decision Support, Customer Operations,

Controllers Group and a wide variety of key individuals.

• SEC Press Release Project for CFO – designed “public company” view of CMG in a quarterly press release format for

presentation to the Board and senior executive team.

• MD&A Project for Corporate Controller – worked with External Reporting, helped design more of a ”public company”

Management Discussion and Analysis.

• Line of Credit Presentation – CMG’s first proposal for a line of credit which was presented to JP Morgan.

• Founded Finance University to train new and established team members in areas of GAAP insurance accounting, product

knowledge, risk management, internal controls, expense analysis and organization functions. The course was well received

and expanded to include all Finance staff (approx. 250) as well as Human Resource and Product team members.

• Redesigned reporting package for product managers.

• Project: Finance-wide Role Clarity as a part of the Finance Reorganization – resulted in elimination of 73 positions.

• Involved in university recruiting for interns and Leadership Development Program for Finance and IT.

Telephone and Data Systems (TDS), Middleton, Wisconsin ● 2005 to 2007

Parent company of TDS Telecom and US Cellular with assets of $10+ billion and revenues of $4 billion.

Manager, External Reporting

Oversaw SEC remediation/reporting function for TDS and subsidiaries. Joined the team in 2005 as part of the remediation plan to

assist in resolution of material weakness over financial reporting while TDS was under a pending SEC Audit.

• Instrumental in year long process of restatement for year ended 2004, which included selected financial information back to

2000 as well as the quarters ended March and June of 2005.

• Responsible for improving technical competency of staff through hiring, training, development and continuous process

improvement.

• Worked with internal and external auditors for quarter and year end reporting process.

• Assisted in improving communication and support from decentralized reporting and business units.

• Maintained morale of and retained reporting staff through restatement process.

First Business Bank, Madison, Wisconsin ● 2004 - 2005

Growing commercial lending operation in Madison, and Milwaukee, Wisconsin with assets of $1M.

Vice President - Controller

Ground breaking/niche position with the first focus to spear head initial SEC filing and reporting activities necessary to publicly

register the Bank on NASDAQ (Initial S-1).

• Chair of Sarbanes – Oxley Disclosure Committee and coordinated the Bank’s personnel and processes for SOX.

• Assisted senior management in quarterly and annual earnings press release and all other shareholder communications.

• Reconstructed and converted Bank’s reporting methods and processes as well as software to one stream-lined reporting tool.

• Hired and developed entirely new staff and elevated their skills for new regulatory and management reporting requirements.

• Worked closely with Internal Audit and Corporate Secretary functions to assist them with their new responsibilities in a

public company environment.

• Supervised all regulatory, shareholder and management reporting.

AnchorBank, fsb, Madison, Wisconsin ● 1987 - 1993 and 1995 – 2004

Wisconsin regional financial institution with assets of $5+ billion.

Vice President – Accounting ● 1997 – 2004

High visibility position reporting to CFO and Controller. Supervised and coordinated all accounting activity and financial reporting for

publicly traded Anchor BanCorp, AnchorBank and all subsidiaries. Prepared and reviewed SEC reports and oversaw related deadlines

and interdepartmental requirements. Coordinated quarterly and annual earnings press releases and related analysis for senior

management, audit committee and board of directors.

• Chair of Sarbanes – Oxley Disclosure Committee.

• Oversaw complex, multi-tiered California and Texas real estate subsidiaries and converted all entities to comply with FIN 46

requirements.

• Managed broad range of projects – accounting for mergers, new products, retirement programs and industry regulation.

• Developed staff for ongoing and future organization needs and professional growth.

• Planned and coordinated year end audits and regulatory exams with Ernst & Young, Internal Audit and Federal examiners.

• Supervised and reviewed reports to Federal agencies such as the Office of Thrift Supervision, FDIC and senior management.

• Responsible for Asset/Liability modeling.

Project Specialist – Internal Audit ● 1995 – 1997

Conducted audits of high-risk areas such as commercial lending and commercial real estate and made recommendations for

improvement. Reviewed various operating systems throughout the Bank and addressed control and operations issues. Trained VP,

senior and staff auditors in areas of appraisal and commercial lending from extensive FDIC training obtained as a Financial Examiner

and retooled audit programs to reflect pertinent risks.

Other Positions Held at AnchorBank: Senior Staff Auditor (’91-93), Staff Accountant (’89-91), Staff Auditor (’87-89)

State of Wisconsin – Office of Commission of Savings and Loan, Madison, Wisconsin ● 1993-1995

Financial Examiner

Analyzed overall financial safety and soundness of state-chartered savings banks in Wisconsin and their conformity to

GAAP/regulatory guidelines. Issued ratings based on such examinations and presented finding to boards of directors.

Education & Certification

1988 – 1992 University of Wisconsin – Madison Madison, WI

Additional accounting for CPA exam

1981 University of Wisconsin – Platteville Platteville, WI

Bachelor of Science – Business Administration, Cum Laude

Emphasis: Finance and Marketing

Bachelor of Science – German

Certified Public Accountant, State of Wisconsin

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