Human Resources Project Manager
Resume:
SIMONE GILNER, SPHR
Baltimore, MD *****
abnhln@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Human Resources professional with MBA and significant expertise in benefits administration, employee
relations, recruitment and streamlining of HR systems and processes. Persuasive communicator with
the ability to develop relationships with colleagues, upper management, customers and staff at all levels.
Substantial business management skills including: project management, HR management, and
relationship building.
EDUCATION & PROFESSIONAL CREDENTIALS
Senior Professional in Human Resources certification (SPHR)
Master of Business Administration
Johns Hopkins University, Baltimore, MD.
Bachelor of Arts (B.A.), Major: Political Science, Minor: Italian
Franklin and Marshall College, Lancaster, PA.
Member, Society for Human Resources Management (SHRM)
PROFESSIONAL EXPERIENCE
JAMES F. KNOTT REALTY GROUP
Director of Human Resources 4/2006– 11/2009
Serve as the Director of Human Resources for a Commercial Real Estate Company. Primary
responsibilities include: Design and maintenance of employee benefit plans. Create and administer
compensation program. Develop and implement policies and procedures. Recruit all positions from staff
to executive level. Responsible for all employee relations including workers’ compensation. Partner
with COO in strategic planning sessions and succession planning. Serve as project manager for e-
benefits enrollment. Manage bi-annual performance review process and all employee relations issues.
Draft company communications. Develop and conduct training on various HR topics. Draft retention and
severance agreements.
XLHEALTH
Human Resources Manager 9/2004 – 4/2006
Served as the Human Resources Manager for a national healthcare company. Primary responsibilities
included: Designed and maintained employee benefit plans for the corporate headquarters and all U.S.
affiliates. Developed and implemented policies and procedures. Administered compensation program
including annual increases and bonus program; managed Incentive and Non-Qualified Stock Option
grants. Ensured compliance with ERISA, COBRA, EEO, FMLA, ADA, and FLSA. Administered
company-wide Affirmative Action Program. Served as project manager for the implementation of a fully
integrated HRMS/Payroll system (Ultipro). Conducted strategic needs assessment for company benefit
plans and implemented new plans as needed. Designed on-boarding process for new employees.
Managed Open Enrollment process and switch to new benefit plans. Designed communications to all
levels of employees regarding benefits programs. Communicated with Board of Directors regarding
Preferred Stock, Warrants, and Non-Qualified Stock Options. Responsible for employee relations
issues.
Human Resources Consultant 1/2004-9/2004
Spearheaded large scale HR projects to implement an HR department for a startup healthcare company.
Projects included but not limited to: Created an Employee handbook with standardized policies and
procedures for the corporate headquarters and U.S. affiliates. Conducted presentations to management
and staff on various HR subjects including benefits, employee relations, and legal/compliance issues.
Managed employee relations issues including performance management and coaching, employee
grievances and disciplinary issues. Responsible for OSHA; specifically Bloodborne Pathogens
standards. Designed performance appraisal system and corrective action policy.
T. ROWE PRICE
Proposal Writer 09/2002-10/2003
Developed and coordinated content for the T. Rowe Price website and Requests for Proposals to assist
in marketing of investment products. Conceptualized and produced mutual fund direct mail campaigns
for audiences of approximately 200,000 households.
T. ROWE PRICE 09/1997-11/2001
Supervisor, Investment Services 03/2000-11/2001
Served as supervisor for team of 15 investment services associates. Responsible for coaching, training,
and mentoring employees. Initiated, developed and conducted consultative sales training used to train
over 100 service associates.
Senior Service Associate, Investment Services Group 09/1997-03/2000
Focused on the training and development of newly hired service associates. Created and delivered
training on mutual fund taxation, Qualified Domestic Relations Orders, Individual Retirement Accounts
and Customer Relationship Management. Provided leadership within group of 10-15 service associates
including employee relations matters such as poor performance, mentoring and coaching. Handled
challenging and complex shareholder inquiries which required extensive experience and knowledge of
funds, policies, and procedures.
SKILLS
Language skills: Fluency in French and Italian
Highly proficient in the use of:
• HRMS Systems Ultipro, Paychex
• Stock Option Software Equity Edge
• MS Office Suite (Word, Excel, Access, PowerPoint)
• MS Visio
• PoliciesNow
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