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Management Manager

Location:
Vestal, NY, 13850
Posted:
March 09, 2010

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Resume:

Chris H. Strahm

**** *** ****** ****

Vestal, NY 13850

Home: 607-***-**** ~ Cell: 607-***-****

abnhij@r.postjobfree.com

SUMMARY

• Senior level executive with extensive background in finance, accounting, operations, business

development/commercial, strategic planning, project management, and information technology.

• Exceptional financial aptitude with expertise in translating business needs with fiscal knowledge

to develop plans and implement change.

• Determined problem-solver committed to finding and implementing cost saving and to increase

overall efficiencies.

• Strong understanding of structured planning and execution, taking vision and concepts into

operational success.

SELECTED ACCOMPLISHMENTS

• Accounting/Finance – Created an entire accounting and finance department from ground zero.

Over the 14 years in Binghamton, the average annual performance results exceeded budgeted

profitability by 135%.

• Material Management - Utilized expertise in finance and operations to oversee a materials

management project for the NE Region. Results: Estimated $35 million in projected savings.

• Business Development - Developed, evaluated and negotiated new business opportunities such

as cable acquisitions ($40+ million in value), WFH contract (Work From Home - $290k in annual

revenue), fiber network account ($3.0 million annual revenue) and other commercial applications.

• Field Operations - As project leader, reviewed work flow processes and implemented an

electronic work force management system which eliminated paper work orders. Results:

Increased productivity by 15% and overall customer satisfaction.

• Leadership - As VP of Operations, obtained the “Most Improved Division” award (2006) and

company’s highest award “Most Outstanding Division” (2007) out of 28 total divisions across the

U.S.

PROFESSIONAL EXPERIENCE

TIME WARNER CABLE - Binghamton, New York 1995 - 2009

Vice President - Operations, 2006 - 2009

The Binghamton operation has annual revenue of $250+ million. Comprised of seven system

locations; 500 employees.

• Oversaw all facets of operations, and accountable for overall financial performance.

• Provided direction to system management teams to ensure delivery of world class customer

service and the achievement of subscriber growth goals and financial targets.

• Reviewed operational procedures and recommended/implemented changes to increase

efficiencies and overall customer satisfaction.

Vice President of Field Operations, 2005 - 2006

Responsible for field operations, warehouse and digital phone support functions.

• Oversaw a staff of 180 employees that spanned from Jamestown across the Southern Tier of New

York up to Cooperstown. Responsible for capital and P&L budgets for areas listed.

• Provided direction to system management teams to achieve both short and long term goals.

• Reviewed operational procedures and recommend/implement changes to increase efficiencies and

overall customer satisfaction.

Chris H. Strahm ~ Page 2

PROFESSIONAL EXPERIENCE (cont.)

(TIME WARNER CABLE - Binghamton, New York)

• Oversaw the training and development of division’s field operation and support staff.

• As project leader, reviewed work flow processes and implemented an electronic work force

management system which eliminated paper work orders in the field. Results: Increased

productivity by 15% and overall customer satisfaction.

Vice President of Business Development, 2001 - 2005

Managed the division’s commercial business, digital phone, signal security and IT functions; 59

member staff.

• Responsible for all facets of business sales and operations, and accountable for overall financial

performance.

• Aggressively pursued and obtained commercial Road Runner growth, moving the division into

the top 5 ranking for market share compared to all other TWC divisions (38 total divisions).

• Launched residential digital phone throughout the Binghamton division in the 3rd quarter of

2004.

• Successfully acquired six cable operations, $40 million in value.

Vice President of Finance, 1995 - 2001

Managed all aspects of division’s operations for finance and MIS.

• Created a 31-member finance/accounting/MIS and cable operations staff.

• Administered division-wide finance procedures, which included accounting policies, internal

controls, accounts receivable, accounts payable, warehouse/CPE control, payroll and MIS.

• Managed, developed and analyzed budgets, re-estimates and five-year plans for the division

providing direction to divisional staffs.

• Instrumental in the operations and financial development of first Road Runner high speed modem

test site in Elmira, NY through full deployment across the division.

TIME WARNER CABLE - Stamford, Connecticut 1992 - 1995

Manager of Budget and Financial Planning

Managed budgets, re-estimates and five-year planning activities serving 7.7 million subscribers.

Supervised two financial analysts and one administrative assistant.

• Managed, developed and analyzed budgets, re-estimates and five-year plans for the entire

company providing direction to corporate and divisional staffs.

• Prepared monthly financial reports for distribution to TW Corporate and Cable senior

management.

• Provided direction, support and advice to divisional staffs with the preparation of business plans.

WARNER CABLE COMMUNICATIONS - Dublin, Ohio 1989 - 1992

Manager - Financial Analysis, 1990 - 1992

Managed company's financial planning activities and provided analytical support to senior

management.

• Developed, coordinated and managed the budgeting, forecasting and long range planning,

providing direction to corporate and divisional staffs, and analytical support to senior corporate

management.

EDUCATION

Masters of Business Administration, University of Dayton

Bachelor of Science in Finance, Ohio State University



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