Chris H. Strahm
Vestal, NY 13850
Home: 607-***-**** ~ Cell: 607-***-****
abnhij@r.postjobfree.com
SUMMARY
• Senior level executive with extensive background in finance, accounting, operations, business
development/commercial, strategic planning, project management, and information technology.
• Exceptional financial aptitude with expertise in translating business needs with fiscal knowledge
to develop plans and implement change.
• Determined problem-solver committed to finding and implementing cost saving and to increase
overall efficiencies.
• Strong understanding of structured planning and execution, taking vision and concepts into
operational success.
SELECTED ACCOMPLISHMENTS
• Accounting/Finance – Created an entire accounting and finance department from ground zero.
Over the 14 years in Binghamton, the average annual performance results exceeded budgeted
profitability by 135%.
• Material Management - Utilized expertise in finance and operations to oversee a materials
management project for the NE Region. Results: Estimated $35 million in projected savings.
• Business Development - Developed, evaluated and negotiated new business opportunities such
as cable acquisitions ($40+ million in value), WFH contract (Work From Home - $290k in annual
revenue), fiber network account ($3.0 million annual revenue) and other commercial applications.
• Field Operations - As project leader, reviewed work flow processes and implemented an
electronic work force management system which eliminated paper work orders. Results:
Increased productivity by 15% and overall customer satisfaction.
• Leadership - As VP of Operations, obtained the “Most Improved Division” award (2006) and
company’s highest award “Most Outstanding Division” (2007) out of 28 total divisions across the
U.S.
PROFESSIONAL EXPERIENCE
TIME WARNER CABLE - Binghamton, New York 1995 - 2009
Vice President - Operations, 2006 - 2009
The Binghamton operation has annual revenue of $250+ million. Comprised of seven system
locations; 500 employees.
• Oversaw all facets of operations, and accountable for overall financial performance.
• Provided direction to system management teams to ensure delivery of world class customer
service and the achievement of subscriber growth goals and financial targets.
• Reviewed operational procedures and recommended/implemented changes to increase
efficiencies and overall customer satisfaction.
Vice President of Field Operations, 2005 - 2006
Responsible for field operations, warehouse and digital phone support functions.
• Oversaw a staff of 180 employees that spanned from Jamestown across the Southern Tier of New
York up to Cooperstown. Responsible for capital and P&L budgets for areas listed.
• Provided direction to system management teams to achieve both short and long term goals.
• Reviewed operational procedures and recommend/implement changes to increase efficiencies and
overall customer satisfaction.
Chris H. Strahm ~ Page 2
PROFESSIONAL EXPERIENCE (cont.)
(TIME WARNER CABLE - Binghamton, New York)
• Oversaw the training and development of division’s field operation and support staff.
• As project leader, reviewed work flow processes and implemented an electronic work force
management system which eliminated paper work orders in the field. Results: Increased
productivity by 15% and overall customer satisfaction.
Vice President of Business Development, 2001 - 2005
Managed the division’s commercial business, digital phone, signal security and IT functions; 59
member staff.
• Responsible for all facets of business sales and operations, and accountable for overall financial
performance.
• Aggressively pursued and obtained commercial Road Runner growth, moving the division into
the top 5 ranking for market share compared to all other TWC divisions (38 total divisions).
• Launched residential digital phone throughout the Binghamton division in the 3rd quarter of
2004.
• Successfully acquired six cable operations, $40 million in value.
Vice President of Finance, 1995 - 2001
Managed all aspects of division’s operations for finance and MIS.
• Created a 31-member finance/accounting/MIS and cable operations staff.
• Administered division-wide finance procedures, which included accounting policies, internal
controls, accounts receivable, accounts payable, warehouse/CPE control, payroll and MIS.
• Managed, developed and analyzed budgets, re-estimates and five-year plans for the division
providing direction to divisional staffs.
• Instrumental in the operations and financial development of first Road Runner high speed modem
test site in Elmira, NY through full deployment across the division.
TIME WARNER CABLE - Stamford, Connecticut 1992 - 1995
Manager of Budget and Financial Planning
Managed budgets, re-estimates and five-year planning activities serving 7.7 million subscribers.
Supervised two financial analysts and one administrative assistant.
• Managed, developed and analyzed budgets, re-estimates and five-year plans for the entire
company providing direction to corporate and divisional staffs.
• Prepared monthly financial reports for distribution to TW Corporate and Cable senior
management.
• Provided direction, support and advice to divisional staffs with the preparation of business plans.
WARNER CABLE COMMUNICATIONS - Dublin, Ohio 1989 - 1992
Manager - Financial Analysis, 1990 - 1992
Managed company's financial planning activities and provided analytical support to senior
management.
• Developed, coordinated and managed the budgeting, forecasting and long range planning,
providing direction to corporate and divisional staffs, and analytical support to senior corporate
management.
EDUCATION
Masters of Business Administration, University of Dayton
Bachelor of Science in Finance, Ohio State University