Sales Manager
Resume:
Durham, N.C. *****
Christopher L. Fine ******@*******.***
Professional
Experience
Regional Development Consultant, Carbis, Inc., Raleigh, NC
May 2009 -
Present Initiate, consult and close business development opportunities for a world-leading, multi-million
dollar engineering firm. Develop and implement plans for strategic accounts that exceed
expectations in revenue retention/growth, account profitability, and customer satisfaction.
Responsible for all facets of solution related projects, business analysis, scope and
specification reviews, system analysis and design, project management and scheduling,
program testing, maintenance and training
Direct regional sales initiatives targeting and penetrating single and multi-site accounts that
included ExxonMobil, DuPont, Honeywell, ConocoPhillips, and BASF.
Conduct re-engineering of internal production support systems, introducing enterprise-wide
value stream mapping programs to locate and resolve issues. Rework numerous areas from
quote processing to final shipment.
Analyze such problem areas as organization, personnel and equipment utilization, forms
design and functions, systems, procedures, and policies to determine needed modifications
or improvements Pursue long-term account strategy that maximize profits and assist in
cultivating long-term relationships with the appropriate decision makers
Perform client presentations articulating the value proposition of product, solution, and
service offerings
Support other promotional programs including, but not limited to: reactivation, retention,
leads and knowledge-based marketing programs
Director of Business Development, University of North Carolina, Kenan-Flagler Business
October 2007 -
June 2008 School, Executive Education, LLC, Chapel Hill, NC
Developed and enacted sales and marketing strategies for development programs targeted to
Fortune 500 companies and UNC alumni throughout the United States. Strategies revolved
around creating and cultivating relationships and providing executive education programs
developed by lead faculty within the UNC Kenan-Flagler Business School.
Led senior-level sales with full responsibility for strategic planning, sales channel
development, market planning, account relations and consultative advising
Held key role in targeting potential alliance companies by establishing critical contacts and
initiating and facilitating meetings, presentations and follow up
Worked extensively with alumni and key contributors to further develop fund raising
activity within the business school and university
Collaborated with UNC faculty and Program Directors in designing, drafting and
negotiating proposals for the potential partner company
Worked directly with executive level individuals (Presidents, Chief Learning Officers, Vice
Presidents, HR Directors) within the potential partner organizations to assess their learning
initiative needs
Created a comprehensive territorial prospect registry from ground-up and built a pipeline of
over 100 companies to target, contact and expand relationships
Senior management team member responsible for aligning business development activities
toward strategic goals
Helped develop marketing strategies and materials which enhanced our capabilities and
promoted the university as a strategic leader in executive education
Fine, Christopher-Page 2
Inside Sales Manager, Hatteras Investment Partners, Raleigh, NC
January 2006 -
September 2007 Created inside sales department and oversaw all inside sales and business development
functions including national sales campaigns and key account management focusing on the
Registered Investment Advisor and Broker Dealer space for an $800 million investment firm.
Planned and rolled out the inside sales desk within 21 days after hire. Prepared action plan,
wrote policies and procedures, worked with and integrated a CRM to enhance sales
processes, and developed/delivered training materials
Helped increase sales by 108% in 2006 and 98% in 2007 by diligently following up on all
leads, orchestrating calling campaigns, providing extensive account management and
persistently targeting previously untapped markets
Consistently developed strong, sustainable relationships with advisors, brokers and research
analysts who allocate to the complex hedge fund space
Introduced new methods for reporting, sales projections, and competitive sales analysis,
forming the basis for sales training company-wide
Worked side-by-side with the Director of Sales & Marketing to develop sales processes and
strategies to further measure and enhance national sales efforts
Internal Wholesaler, ALPS Fund Services, Denver, CO
December 1999 -
August 2005 National sales efforts focusing on the distribution of a $14.0 billion exchange traded fund
family and the initial public offerings of three closed-end funds totaling over $1.0 billion.
Developed call center into an internal sales desk for both Exchange-Traded Funds (ETFs)
and Closed-End Fund Initial Public Offerings (CEFs)
With limited resources, helped grow ETF assets from $4.0B to more than $13.0B and assisted
in the launch of three CEFs that collectively raised more than $1.0B in assets
Developed marketing strategy for pre-launch and after-market support for CEFs that
included outbound calls, e-mail distribution and conference calls
Responsible for the education and promotion of ETFs to registered investment advisors,
financial planners and institutional investors via sales presentations, trade show attendance
and webcast seminars
Initiated and participated in branch visits and seminar presentations with national wire-
house firms and regional broker-dealers to review portfolio strategies using ETFs and CEFs
Worked closely with the National Sales Manager to develop a sales and marketing strategy
to expand the brand awareness of ETFs and Select Sector SPDRs
Promoted within 14 months of initial hiring
Worked with outside vendors and internal compliance, transfer agency, distribution and
administration departments to manage and resolve client issues
Account Executive, BRW LeGrand Marketing Communications, Denver, CO
November 1998 -
November 1999 Executed day-to-day communication objectives for several clients both locally and nationally.
Managed media relations with trade and consumer media, including placement of by-
lined columns, initiation of media partnerships and execution of national media tours
Developed tactical and crisis communications plans; managed client budgets; evaluated
corporate philanthropy opportunities
Education B.A. (1997) - Journalism and Technical Communication, Emphasis in Public Relations
Colorado State University, Fort Collins, CO.
Associations Member, International Association of Business Communicators
References Available upon request
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