Customer Service Sales

SEAN R. HALL

*** * ***** **.- *** *, ESSEXVILLE, MI 48732

PHONE 989-***-****

OBJECTIVE

To establish a career in a dynamic, fast paced environment, that will offer

challenges, growth and the opportunity to be part of a successful team.

EXPERIENCE

June 2009 – October 2009 The Flint Journal Flint, MI

Advertising Sales Consultant

Designed and implemented effective strategies for successful advertising

including strategic placement and timing, designing the right message to

attract the clients best prospects and layout/design.

Provided ideas/concepts and service for products such as direct mail,

local online advertising (Mlive.com), pay-per-click in major search

engines, special sections and a 3 day a week newspaper in 9 markets

across Michigan.

Managed client base of over 100 customers representing 8 papers in the

Metro-Flint area alone

SEO/SEM service and consultation

Created in-depth proposals including extensive research, while remaining

focused on the customer’s goals and a realistic budget.

Continuously strived to gain old customers back by getting around

objections such as bad debt and high previous balances, lack of

confidence in my product due to recent changes, questions regarding

our current circulation, and price.

Prospecting done by an in-depth needs analysis and my focus was on

non-traditional advertisers to expand the Journal’s reach online and

nationally.

June 2007 – May 2009 Rocky Mount Telegram Rocky Mount, NC

Senior Advertising Sales Consultant

Created and designed ideas for advertisements including phrasing,

themes and layout of ad

Sales consulting with customers to help them achieve goals which

includes, but is not limited to: advertising campaigns, “out of the box”

sale and print ad ideas, along with additional media options and price

points

Repetitive customer base requiring a high level of customer service

Direct contact with manufacturers (Vera Bradley, Brighton, Blue

Hawaiian Pools, Dal Tile, etc.) for advertising photos and co-op

requirements

Worked in-depth with advertising budgets and proposals to supply the

most effective options for the customer

Prospecting for new clients and promoting new products

Customer needs analysis to ensure best possible results and service

Experience Continued…

Feb 2006 – June 2007 Roanoke Technology, Inc. Rocky Mount, NC

Senior Marketing Analyst

Website analysis and web based advertising ideas and consultation

SEO/SEM consultations and services including general website

consultation and budget suggestions

Top producer providing the company with over 20% of it’s revenue

Contact with all levels of top management & company personnel

Researched and developed qualified leads in need of internet marketing

assistance

Averaged 100 cold calls per day

Maintained follow-up on all leads (via email, phone and fax)

Sept 2005 - Dec 2005 MRI, Inc. Rocky Mount, NC

(Dec 2005 – Local division closed)

Account Executive

Telephone marketing to either direct hiring managers or qualified

candidates to obtain a “product” to market

Focused on providing the logistics industry the right candidates for

local companies in need of specialized skills

Business to business relations with multiple levels of management

Ability to multitask with different candidates (products) and customers

Acquired 4 major contracts, 2 totaling over $27k within first 2 months

EDUCATION & SKILLS

Northern Nash Senior High - Diploma Rocky Mount, NC

Nash Community College – General Education Rocky Mount, NC

Great interpersonal, written, and verbal communication skills

Proficiency in Microsoft Office Products, prospecting software, email

systems, internet search and web skills

Detail oriented, organized, and able to work with diverse people

Ability to juggle multiple projects, customer needs, and tasks

simultaneously

EMS & Health Care volunteer experience

Contact this candidate