Manager Office

Susan Miller

** **** *****

Murray, KY *****

270-***-**** abnh75@r.postjobfree.com

Career Objective: To provide outstanding service and exceed management goals through diligent

performance using my strong organizational skills and knowledge of office procedures.

Skills Summary:

Proficient in Microsoft Office Applications and WordPerfect 6.1;

Excellent Verbal and Written Communication skills;

Experienced with all general office equipment;

Adapts quickly to Industry/Business specific programming and databases;

Professional Experience:

Patient Service Representative, Pulmo Dose Pharmacy, Murray, KY

July 2008 through December 2008

Processed prescription reorders by direct patient contact, verify prescription shipment and validity in

accordance with the Joint Commission, adhere to all federal and state laws as applied to a pharmacy;

Prepared and submitted Statements of Ordering Physician;

Assisted in shut-down of call center notifying clients of new ordering procedure;

Adapted to tasks in multiple departments as member of Special Projects Team.

Store Manager, Kwik Cash, Benton, KY

October 2007 through June 2008

Processed confidential consumer loans and maintained client files;

Prepared daily, weekly and monthly balance sheets;

Trained new personnel in daily accounting procedures and client services;

Student Worker, Murray State University, Murray, KY

September 2006 through October 2007;

Assisted in Modern Language Department with preparation for and follow-up of annual Language Festival;

Helped develop on-line Modern Language Department newsletter;

Assisted professors with grading and record keeping; proctored exams and faculty evaluations;

Performed research and interviews; composed and reported regional news for Murray State University’s

Public Radio Station, WKMS.

Receptionist /Legal Secretary, Law Offices of Erik P. Gordon, Chesapeake, VA

February 1996 through November 1996

Prepared legal documents for court filing and litigation;

Assisted with HUD home closings and deed preparation;

Scheduled office appointments and court dates; and, served as in-office and on-site Notary Public;

Maintained loan records, collected rents, and pursued collections;

Assisted Office Manager with bookkeeping of Escrow accounts.

Research Analyst/Office Librarian, Broadcast Investment Analysts, Inc., Chantilly, VA

December 1993 through September 1995

Researched and analyzed data for valuations, market studies, and industry and economic overviews;

Performed on-site property valuations;

Initiated and maintained office library, reducing subscription overhead;

Prepared visuals for use in staff and client presentations;

Assisted in both Marketing and Publications Department with various projects;

Trained senior personnel in upgraded software programs.

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