Customer Service Manager
Resume:
ANDREW WESTENBERG
*** ******* ** *****, ********* 54001
************@*******.***
--- GENERAL OPERATIONS MANAGER
SUMMARY OF QUALIFICATIONS
Knowledgeable in large building HVAC systems and repair, building electrical diagnosis and
repair. Arch, wire feed, tig welding experience. Small part fabrication and machining experience.
I have become proficient in Microsoft Office programs, such as Word, Excel, and PowerPoint
through work experience and college courses. I have also worked with Microsoft Access and
managed and edited client websites using Search Engine Optimization.
I have always been a very proactive, organized and positive person and employee.
REFERANCES
Lev Mirman, President and CEO of CFMOTO Powersports 612-***-****
Ivan Escalante, General sales manager of CFMOTO Powersports 612-***-****
Adam Flocchini, Parts Manager CFMOTO Powersports 651 -357-0604
Dan Kelly, in-side sales CFMOTO Powersports 612 -590-8977
WORK EXPERIENCE
CFMOTO Powersports, Plymouth, MN Oct. 2007-Aug.2009
General Operations Manager
Manufacture Quality Control
Service manual writing
Head of technical service department
Electrical schematic writing
Management customer service issues
ISO SAI Standards enforcement
Head of building maintenance and operation
New product design and development
Quality control standards writing and development
Responsible for compliance with the consumer safety commission
Allied automotive car hauler, AAG, Cottage Grove, MN December 2006- October 2007
Heavy truck mechanic, custom welding
Heavy diesel repair
Custom fabricating and welding
Hydraulic repair
Medium and light transmission repair
Light and medium truck maintenance
Light and medium duty hydraulic repair
Forest Lake Chrysler, Forest Lake, MN October 2006-December 2006
Auto Technician
Medium duty diesel repair
Light duty gas repair
Electrical diagnosis
Medium and light transmission repair
Light and medium truck maintenance
Light and medium duty hydraulic repair
HUDSON AUTO SALES, Hudson, WI October 2003- October 2006
Auto Technician
Medium duty diesel repair
Light duty gas repair
Electrical diagnosis
Medium and light transmission repair
Light and medium truck maintenance
Light and medium duty hydraulic repair
HOME DEPOT, Hudson, WI July 2006-October 2006
Flooring Salesman
Data Entry
Answered Phones
Scheduled services and installs
Submitted new accounts to corporate office
SOUTHVIEW CHEVROLET, Inver Grove Heights, MN April 2001-October 2003
Auto Technician
Medium duty diesel repair
Light duty gas repair
Electrical diagnosis
Medium and light duty hydraulic repair
Light and medium truck maintenance
K-MART, Apple Valley, MN April 2000-April 2001
Service Representative
Customer service
Answered Phones
Cashier supervisor
HAWKINS CARPET CLEANING, Rosemount, MN 1996-1999
Carpet Cleaner
Cleaned carpets
Set up new accounts
EDUCATION
Associate of Applied Science Degree in Automotive and Truck Technologies
Dakota County Technical College
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