Manager Sales

Jeremiah J. Hassler

Motivated … Dedicated … Compassionate

*** ******* ***** ● Galloway, OH 43119

Phone: 614-***-**** ● Email: **********@***.***

Proof of Transferable Skills…

Deliver Exceptional Results Led an outbound, production based call center responsible for up to

75% of company revenue to results above and beyond daily, weekly,

monthly, and yearly expectations. Helped lead company to #5 in

“Business First, 50 Fastest Growing Companies in Central Ohio.”

Implemented changes in the department that created a 30% cut in

department expenses while maintaining exceptional production.

Human Resources Experience Over 12 years experience in recruitment advertising, phone

screening, interviewing, hiring, orientation, and ongoing employee HR

responsibilities.

Management Experience Over 12 years experience in managing staff of up to 60 employees

and 3 call center managers. Created and maintained budget and

production goals. Created pay and incentive structures for agents and

managers. Developed and updated sales scripts. Always

maintained an upbeat, positive, and professional atmosphere.

Training and Development Developed and implemented classroom training program.

Performed monthly evaluations and ongoing training programs for

current employees to guarantee exceptional development.

Additional Experience Developed and implemented many incentive programs to increase

production and employee morale. Maintained employee retention of

nearly 75%.

Career Chronology

General Manager/ Sr. Loan Officer Residential Finance Corp. Columbus, OH 4/1998 – 5/2009

Telemarketing Manager US Family Mortgage, Worthington, OH 8/1996 – 4/1998

Additional Skills and Experience

Written and Verbal Communication Skills ● Problem Solving Skills ● Leadership Skills ● Team

Building Skills ● Strong Sales Skills ● Time Management Skills ● Ability to Multi-Task ● Microsoft

Word, Excel, PowerPoint, and Outlook ● Internet Skills

Professional Training

Sales and Leadership Seminar – Dale Vermillion ● Hiring and Training Salespersons – Dave Yoho

Winning Script Writing – TDI International ● Essentials of Call Center Management – AMCAT

As well as many management and HR seminars throughout my employment with Residential Finance.

Education

High School Diploma Westerville South High School, Westerville, OH 9/1992 – 6/1996

References

Available Upon Request

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