Sales Manager

Michael G. Taylor

*** ******* ******* ********, ** 11213 646-***-**** or 773-***-**** **********@***.***

SUMMARY OF SKILLS

Senior Sales and Operations Executive with in excess of 15 + years expertise in establishing strategies and vision

necessary for business growth and increased profitability. Strengths include:

• •

Strategic Business and Risk Management Sales Planning and Marketing

• •

Creative Branding and Brand Revitalization Market Evaluation, Penetration and Expansion

• •

Staff Development and Performance Training Program Design and Implementation

Enhancement

EDUCATION

PACE UNIVERSITY, NEW YORK, NY 12/ 2009

Masters of Business Administration, Strategic Management and Planning

OHIO UNIVERSITY, ATHENS, OH 8/1989

Bachelor of Arts, Communications

EMPLOYMENT

ARISTA PREPARATORY SCHOOL, BROOKLYN, NY Jan 2005 - Present

Director of Operations

• Increased top line revenue by in a private for profit elementary school of in excess of 600 students by 22% by

designing, implementing and managing the ARK (Acquisition, Retention and Knowledge) a campus marketing

program to deliver immediate and measurable results in student enrollment and retention rates

• Decreased operational expenditures by 15% by analyzing school’s performance and establishing an aggressive

marketing plan, operational metrics and financial goals

• Decreased payroll costs by 50% resulting in total budget expenditure of less than 15%through dynamic scheduling

and other aggressive measures in the recruitment and hiring process of new employees

• Negotiated and facilitated the acquisition of 3 competing organizations and created and executed a 10 year plan

• Developed a performance review process for faculty and ancillary staff, writing the assessment guide, including all

performance metrics as well as the actual evaluation document

SUR LA TABLE, Chicago, IL Oct 2002 - Dec 2004

Store Operations and Market Manager

• Increased revenue of multiple culinary schools by 35% by implementing group and private rentals with the added

benefit of further expanding the corporate brand

• Added $15 million in annual revenue by scouting securing and opening new locations

• Penned WHISK (Welcome, Help Inquire, Sell, “Keep them coming back”) a store selling culture, which resulted in a

12% sales increase and a market wide 24% decrease in customer complaints

• Instituted aggressive logistical control and compliance regulations in relation to inbound and outbound merchandise

shipments, resulting in a 7% decrease in inventory shrinkage saving the company over $5 million

• Coordinated numerous public relations and marketing events with Harpo Productions and public television stations

involving product placement, and sponsorship programs

SMITH AND HAWKEN, Chicago, IL Feb 1998 - Aug 2002

District Sales Manager, Director of Outlet Operations

• Supervised the operation of a region for a home and garden specialty retailer that generated $80 million annually

• Raised the average dollar per transaction 35%, increased customer conversion from 20% to 33%and decreased

inventory loss to under 3% the lowest throughout the company

• Generated $5 million annually through managing the warehouse and stores discontinued merchandise, opened staffed

and directed the company’s outlet stores

• A member of the advisory board that sourced, secured, and relocated company warehouse location

• Assessed the need for regional product purchases and instituted a local vendor program, and in tandem with the VP of

Merchandising instituted a regional purchasing scheme and authored its Policy and Procedures Manual

NOODLE KIDOODLE, Chicago, IL Aug 1996 - Feb 1998

Regional Manager

• Increased sales volume in existing stores by 10%.

• Part of the team that developed the RTV (Return to Vendor) policies instituted company wide.

• In conjunction with the Vice President of Retail, developed the Standards of Operation.

• Received commendation for increased sales, inventory shrinkage results and EBITA contribution.

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