Customer Service Sales Representative

Kevin C. Stevens **** S Windlesham Ct Home: 402-***-****

Lincoln, NE 68516 Cell: 402-***-****

*********@**********.***

Account Executive/Sales Representative

My goal is to aggressively prospect and maximize every sale, to provide excellent customer service and

relationship management and in return minimize the competition.

Top-performing, very confident sales professional with excellent closing skills

Extremely motivated possessing exceptional verbal, written and interpersonal communication

skills

Excellent work habit while working independently or as part of a team

Create loyalty beyond the sale

Sales Skills

Account management and retention

Good communication and presentation skills

Customer support and territory management

Organized and efficient time management

Lead qualification

Self starter and finisher

Leadership Resources Accreditation: Effective Selling Strategies

Career Path

Nebraska Book Company - Lincoln, NE

Account Executive (July 2002 to Present)

Market the Inventory Control and Point-of-Sale software to College and University bookstores

throughout geographic territory. Create and reply to Request for Proposals (RFP). Design and

present PowerPoint presentations with software demonstrations to College/University bookstore

staff and CFOs, IT and Auxiliary Directors of the schools. Generate price quotes for Point-of-Sale

and Inventory Control Systems. Initiate and receive daily calls from existing and new customers

continuing to build trust and loyalty. Travel in several state territories. Attend various Bookstore

Industry tradeshows.

Account Representative (July 2000 to July 2002)

Receive and fulfill textbook orders from College bookstores. Travel to College bookstores to provide

bookstore buy backs from students.

Three Eagle Communications (KFOR Radio) - Lincoln, NE

Radio Talent (August 2000 to Present)

Assist radio personality in broadcasting High School football and basketball games for Lincoln schools.

National Warranty Insurance Group - Lincoln, NE

Customer Service Representative (June 1998 to July 2000)

Answered customer questions pertaining to their vehicles warranty and generated auto claims for customer’s

warranties.

Education

University of Nebraska at Kearney

Bachelor of Science Degree in Sports Administration; Minor in Public Relations (May 1997)

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