STEVEN E. WARD
STEVEN
**** ******** ** • Kalamazoo, MI 49009• (H) 269-***-**** • (C) 269-***-**** •
abngv4@r.postjobfree.com
IT Management • Solutions Management• Production Planning
IT Solutions Production
PROFILE
PROFILE
Accomplished IT management professional with proven record of facilitating corporate success through
effective management of technology programs, initiatives, and solution delivery. Adept at leading multi-
functional teams. Experienced at managing technology development, enterprise ERP functions, and
strategic planning activities. Excellent presentation, problem-solving, and change management skills.
IT Management • Technology Support • Project/Program Management • Data Mining
Process Reengineering • Change Management • Budget/Cost Control • Global ERP Implementation
Management • Business Analysis • Procedure Development • Solution Development
PROFESSIONAL
PROFESSIONAL EXPERIENCE
HV Oracle ERP Manager Heavy Vehicle Systems Group (2006-Current)
HV
Directed Oracle ERP support and implementation functions for manufacturing operations North and South
America. Administered $18M budget. Supervised thirteen direct reports. Work in conjunction with managers
in Engineering, Sales, Operations, and Accounting on enterprise-level solutions.
• Delivered $1M in annual savings by implementing Maquiladora system for Mexican facilities.
• Enhanced capabilities by coordinating multiple Oracle implementations for various groups.
• Achieved zero SOX audit issues through reconfiguration of Oracle applications to ensure compliance.
• Saved $700K per year and reduced ERP solutions 66% by replacing legacy ERP systems with Oracle.
• Planned and led successful Oracle upgrade with zero loss of service.
• Effectively managed IT operations during Heavy Vehicle Systems Group’s bankruptcy filing.
Project Manager, Oracle Applications Support & Implementation, Commercial Vehicle Systems (2004-
Project Support
2006)
Oversaw business analysts across five CVS facilities, directing Oracle implementations in North and South
America. Supervised thirteen direct reports. Reengineered business processes to meet changing needs of
facilities. Served as Project Manager for Oracle upgrades.
• Upgraded and re-implemented Oracle applications at facilities with zero loss of services.
• Improved efficiency and reduced costs by communizing key business processes.
• Completed all projects on time and within or under budget.
Oracle Business Analyst –Advanced Supply Chain Planning, Purchasing, Supplier Scheduling Global
Oracle Purchasing,
Information Technology Group (2003-2004)
Orchestrated the consolidation of several instances of oracle into a single MRP/MPS plan for facilities;
twelve inventory organizations with two sets of books, using multi-org and multi currency, with discrete and
repetitive manufacturing.
• Implemented standardized processes for production planning.
• Re-engineered business processes to meet changing needs of the facilities.
• Performed AS-IS process mapping of future and current states.
• Performed day to day application troubleshooting for Supplier Scheduling, MRP. MPS, MDS,
Purchasing modules.
Oracle Business Analyst & Master Scheduler of Oracle SHSAD- Wyomissing (1995-2003)
Oracle Master
Materials production planning, expediting, supplier relationship maintenance.
• Implemented standardized processes for production planning.
• SHSAD Lead for the following modules. Inventory, WIP, Supply Chain, Purchasing, Order
Management, and Bills of Material.
• After implementation supported day to day functionality for these modules.
• Re-engineered business processes to meet changing needs of the facilities.
Buyer/ Expediter for SHSAD- Lancaster (1987-1994)
• Responsible for working with suppliers on pricing and acquisition of material to meet production
schedules.
Manufacturing Assembler SHSAD- Lancaster (1985-1987)
• Worked on Axle, and Differential assembly lines.
CERTIFICATIONS
CERTIFICATIONS & TRAINING
Project Management, George Washington University (ESI)
Dana Certified Supervisor, Dana University
TECHNICAL
TECHNICAL SKILLS
Oracle Advanced Supply Chain Planning, Oracle Supplier Scheduling, Oracle Purchasing, Oracle
Inventory, Oracle Bills of Material, Oracle Engineering, Oracle Work in Process, Flow Manufacturing,
Discrete Manufacturing, Repetitive Manufacturing, Oracle Order Management, Oracle General Ledger,
Oracle Accounts Receivable, Oracle Accounts Payable, MS Office, Project, Visio, Oracle Applications.
STEVEN E. WARD
STEVEN
STEVE
8639 Hathaway Rd • Kalamazoo, MI 49009 • (H) 269-***-**** • (C) 269-***-**** •
abngv4@r.postjobfree.com
December 10, 2009
Hiring Agent Name, Title
Company Name
Address
City, State Zip
Dear Hiring Manager:
With an extensive record of success in directing IT operations for divisions of a multi-billion dollar company,
and special expertise in managing global ERP and application programs, I am writing to express my interest
in the position of [insert job title here]. My background includes delivering millions of dollars in savings
through technology upgrades and process improvement. Now I’d like to bring my skills to work for you.
My previous positions include HV Oracle ERP Business Application Manager, Project Manager, and
Business Analyst, among others. Among my accomplishments in these and other positions, I have:
• Producing $1.7M in annual savings by implementing a new ERP system in Mexico and by replacing
legacy ERP systems in the US with Oracle.
• Successfully implemented a Global Procurement Operations program.
• Planned and directed several ERP and application implementations, as large as $35M, worldwide.
I am able to design and introduce effective policies, procedures, and processes in technical and business
areas, and I’m skilled at working with customers to identify needs and resolve issues effectively and quickly.
Throughout my career, I have consistently produced successful technology improvements that have led to
dramatic increases in profitability, efficiency, and productivity.
The enclosed résumé can serve as a more detailed view of my skills, accomplishments, and what I have to
offer your company. I welcome a meeting to learn more about your needs and future plans. I will call you
next week to inquire about a mutually convenient time.
Thank you for your time and consideration.
Sincerely yours,
Steven E. Ward