Project Manager

Kevin A. George, PMP

**** ******** ****, ********, ** 48353

abngtz@r.postjobfree.com

Home: 810-***-**** Cell: 810-***-****

CERTIFIED PROJECT MANAGEMENT PROFESSIONAL

Software Development / Enterprise Solutions/Portfolio Management

A certified Project Management Professional and Six Sigma Lean Green Belt who loves taking innovative ideas and

turning them into reality. With over 20 years experience in the financial services and IT industries, has led multi-

million-dollar enterprise-wide information technology and operations programs for major clients focused on software

development, customization, and implementations. A technical engineer who has demonstrated such success that

project and managerial responsibilities were a natural career progression - can keep the developers honest. A

demonstrated expert in defining/managing project scope and providing leadership to IT professionals in order to

produce technology solutions aligned with project requirements. Exceptional project management, systems

analysis and design expertise. Effectively interfaces between stakeholders and managers across multiple business

lines to coordinate system requirements and deliver projects on time and within budget. Effectively manages project

portfolio from change submission through implementation.

SPECIALTIES

System Governance, Development, Customization, Enhancement and Implementation

• Scope Discovery & Management • Project Portfolio Prioritization & Management

• Risk/Issue Assessment & Management • Technical (Virtual and Offshore) Team Leadership

• Software/Process Quality Assurance • Financial (Check/Remittance) Item Processing

• Proposal Development/Response/Scoring • Document/Page Image Archives

• Systems Integration/Acceptance • BPO / ITO Outsourcing Implementation Support

• Process Improvement/Best Practices/Definition • SEI/CMMI/PMM/ITIL Foundation

MANAGED TECHNOLOGIES

W indows XP/2000/Sever 2003/NT • MS Visual Studio • Visual Basic / Visual C++ • .NET 1.1 / 2.0

• SQL Server 2000/2005 • Informix • UNIX JAVA • Unisys ClearPath

DEVELOPMENT TECHNOLOGIES

• Embedded Firmware and Applications • Multi-threaded C development/debugging

• Microsoft Client/Server • Unisys Real-time/Mainframe/ClearPath development

CERTIFICATIONS

Certified Project Management Professional

Unisys RUP Project Management

Six Sigma Lean Green Belt

B.S. - Computer Science, Central Michigan University

PROFESSIONAL EXPERIENCE

UNISYS CORPORATION, PLYMOUTH, MI, US JAN 2005 TO MAR 2009

Development Project/Portfolio Manger

Project Managed software development and end-user engagement; supporting multi-year, client-facing BPO and

ITO outsourcing contracts with (1) Washington Mutual/JPM Chase, (2) American Express, and (3) Morgan Stanley.

Project Manager for typical Software Development Life Cycle (SDLC) activities required to develop customer

enhancement requests and platform robustness improvements for ITIL based, steady-state implementations

utilizing development teams encompassing 14 onshore and 4 offshore software analysts and developers.

Managed project portfolio for all clients via portfolio register - utilizing cost/benefit scoring process and periodic user

reviews and status reporting. Acted as technical lead for all development efforts.

Washington Mutual/JPM Chase:

• $400M - 7 year contract to host check image processing system, via eight Regional Processing Centers

across the U.S., that processed 4.5M items and multi-hundred million dollars in transactions per day

• W eekly active/pipeline project portfolio forecasting - harvesting corporate “actuals” against scoped project

requests and department resource pool

• Managed hundreds of successful product portfolio enhancement requests (from 24 hours up to 1,300

hours) encompassing Windows VB/VC NET and Unisys ClearPath COBOL development environments

• Service Level Agreement (SLA) and automated Invoicing management/reporting that resulted in $1M in

service awards for 2007 and 2008

• Several cycles of SAS70 and SOX audit management and participation that resulted in authoring several

new ITIL-based SDLC processes

American Express:

• $40M - 3 year contract to host page image archive back-ends for both Unisys Info Image (Windows and

SQL Server, web-based front ends) and an AXP proprietary (Image Utility – UNIX, Informix) applications

• W eekly active/pipeline project portfolio forecasting - harvesting corporate “actuals” against scoped project

requests and department resource pool

• Budget responsibility for department resource utilization and revenue generating change requests

resulting in $275k in 2008 revenue and anticipated $300k revenue in 2009

• Managed hundreds of successful product enhancement requests (from 8 hours up to 2,280 hours)

encompassing Windows VB/VC NET, SQL Server, Informix and UNIX Java development environments

• Service Level Agreement (SLA) management and reporting

Morgan Stanley:

• $30M - 3 year contract to host Microsoft Exchange 2007 e-mail solution

• Authored and obtained sign-off on process flows mapping Morgan Stanley e-mail usage against standard

Unisys outsourcing processes

• Managed the implementation of automated Service Level Agreement and invoicing data collection

programs and reporting systems

• Authored ITIL based, Rational policies, processes, and procedures

MICROMAX, CANTON, MI, US JAN 2004 TO JAN 2005

Project Manager Consultant / Mentor

Project Managed and mentored staff of automotive software development for a Tier-1 automotive supplier.

Institutionalized software development processes resulting in a successful SEI CMM Level 2 certification in May

2004. The organization develops embedded C code for their complete (software, hardware, and RF) automotive

components. Accomplishments included:

• Managed six concurrent GM software projects that developed tire pressure monitoring and remote

keyless entry automotive sub-systems

• Developed and maintained project plans, risk/issue registers, requirements specifications and project

schedules

• Developed and maintained Project Tracking & Oversight processes, templates, and metrics resulting in

the organization’s migration to a proactive project management culture

• Generated, collected and measured process/project artifacts resulting in a successful SEI CMM Level 2

SEI assessment

• Regular software quality assurance (SQA) auditing of project artifacts and processes of non-GM projects

HARTLAND TECHNOLOGY CONSULTING, HARTLAND, MI, US APR 2001 TO JAN 2004

President

Independent Verification & Validation (IV&V) services for the State of Michigan’s Child Support Enforcement

System (MICSES). Under contract with Michigan’s Department of Management & Budget, and as directed by the

U.S. Administration for Children and Families, audited the Requirements Engineering Key Process Area (KPA) for

the state’s 368-person organization. The engagement included an initial six-month assessment and two follow-up

semi-annual assessments. Accomplishments included:

• Base lined the development organization against Software Engineering Institute (SEI) Capability Maturity

Model (CMM) Level 2

• Analyzed and critiqued system process documentation and project artifacts

• Interviewed state technology resources, both Michigan and contractor organizations

• Documented the Systems Development Life Cycle (SDLC) and Project Management Methodology

(PMM) currently in use within Michigan’s Child Support Enforcement System

• Defined the technology to deliver the SDLC as both a printed desk reference and HTML from a single

data source

• Produced process descriptions, tasks, templates, and tools for the missing portions of their PMM and

SDLC

Performed initial Assessment (As-Is) phase of Business Process Reengineering (BPR) engagement for the Capital

Area United Way. This not-for-profit organization manages a yearly pledge, collection, and distribution campaign of

over $6M. Documented all current processes with their inputs/outputs, key forms, responsibilities, metrics, and

policies.

Developed a Project Portfolio Management (PPM) methodology for the State of Michigan’s Department of State. A

Project Selection and Control process was defined, documented, and implemented. Deliverables included a

detailed methodology process guide (idea generation through formal project launch), standard (Word) Service

Request template, Service Request Scoring Worksheet (Excel), and Project Portfolio Prioritization matrix (Excel).

UNISYS CORPORATION, PLYMOUTH, MI, US

Senior Project Manger Oct 1997 To Apr 2001

Managed software development of an image-based Remittance Processing application. The application was

installed with 40 clients across 46 sites in 10 countries on 5 continents. Accomplishment included:

• Mentored and managed teams of 8 to 15 full-time and contract programmers with budgets in excess of

$1.5 million

• Successfully delivered 3 separate development efforts over a 3 year period on time and within budget

• Updated legacy application database from Access97 to SQL Server 2000 via Microsoft’s 3-tier

Distributed Network Architecture using COM components

• Personally developed a Workflow/Configuration Model to support the world-wide sales force

Client Support Technical Lead Oct 1994 To Oct 1997

Directed the day-to-day activities of the 12-member support team. Provided 24x7 support for 30+ clients who

consisted of major financial institutions around the world. Responded to client problem reports, installation

consulting, and customized development engagements. Provided technical and architectural leadership for Unisys’

image-enabled Check Processing application suite. Accomplishments included:

• Resolved hundreds of operational problem reports, interfacing directly with the technical leads of the

end-user community of this key financial application

• Led 3 separate customer development projects while concurrently supporting operations

• Acted as Lead business analyst and architect for all development activities

• Authored the business unit’s Requirements Management Process by leading the team that designed and

documented all supporting processes across the engineering and marketing groups. This activity resulted

in obtaining CMM Level 2 certification and set the stage for subsequent Level 3 certification

• Developed real-time, embedded firmware (NBDS) and application code for multi-processor, item

processing systems. Offline and real-time development and debugging in assembler and p-code

Business/Application Analyst 1987 To 1994

Analyst and Architect for a high-speed, Image Processing systems and real-time Document/Image Processor.

Accomplishments included:

• Performed site observations, requirements gathering and specifications, functional specification

development, design change control administration, customer and internal presentations and training

• Provided pre-sales support activities (domestic and international) along with Enterprise-wide process re-

engineering consultation services

• Participated in responses to 3 Requests for Proposal from large New York money-center banks

• Led process re-engineering efforts when Unisys decided to outsource check-processing operations at a

major California retail bank

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