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Project Manager Customer Service

Location:
Cincinnati, OH, 45233
Posted:
March 09, 2010

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Resume:

JEFFREY L. ROY

**** ******** *****, **********, **** 45233 513-***-**** abngsg@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Well accomplished, results-focused and detail-oriented professional with in-depth experience providing

executive-level leadership and direction. Hold proficiency in managing full spectrum of business initiatives

within the construction industry. Dynamic leader with keen ability to motivate teams and deliver optimum

performance necessary in achieving business goals. Articulate and persuasive communicator with excellent

interfacing abilities critical in establishing and maintaining key business alliances.

CORE COMPETENCIES

Business Development Client Relationship Building Marketing

Construction Program Management Planning and Scheduling Leadership and Supervision

Vendor and Material Management Project Costing and Estimation Profit and Loss Management

Budget Management Safety and Compliance Management Organizational Abilities

CAREER HISTORY

Director Neyer Construction, Inc. Cincinnati, OH 2006-2009

Spearhead P&L responsibility. Oversee office staff including Project Managers, Estimators, and Safety

personnel. Optimize business development initiatives.

Elevated sales by 55% and increased profit margin by 3% through successful process improvement

and effective customer service building

Directing all construction activities for multiple construction projects

Actively pursues, builds and maintains strong lasting relationships in the industry and community

to generate and enhance business opportunities

Maintains existing client relationships that lead to repeat work

Proactively determines client's needs prior to contract execution by gaining and understanding of

their business

Generated project cost estimates and monitored on-site construction activity to ensure resources and

manpower are sufficiently deployed

Developed new sales and marketing initiatives and collateral

Established and managed sales and marketing budget as well as long range marketing plans

Deployed new safety standards to align with OSHA VPP Program while significantly saving 33% on

budget

Dramatically improved project management, estimating, and accounting standards through

enhanced procedures including Purchase Order and Subcontract Implementation

Vice President United Group Services/United Rigging Services Cincinnati, OH 2001-2006

Oversaw and monitored P&L administration while directing business development functions. Mentored

estimators and project managers and proactively contributed to the development of company design and

build standards.

Achieved “Award of Excellence” from National ABC Chapter

Successfully maintained division profit margin of 20%

Ensuring that all Health & Safety policies are adhered to

Developed and approved critical lift plans

Placed and sized cranes on a job to job basis

Enhanced company’s capabilities of heavy rigging, equipment installation, plant maintenance,

material handling systems, and flexible packaging

Effectively implemented new plant maintenance contracts with several customers

Jeff Roy Page 1 of 2

JEFFREY L. ROY

2975 Gilligan Drive, Cincinnati, Ohio 45233 513-***-**** abngsg@r.postjobfree.com

Project Manager / Estimator Fenton Rigging Company Cincinnati, OH 1995-2001

Played a primary role in leading sales, estimating, and project management including profitability.

Demonstrated proficiency for specialized project experience in machinery installation, material

handling systems for Food and Beverage and Automotive Systems, steel erection, machinery

maintenance, and steel repairs

Effectively interacted with customers to define project scope and optimized value engineering

services

Created critical lift plans and sized cranes for specific/job lifts

Manager Tenant Improvements Division Corporex Development Services Covington, KY 1992-1995

Led management of Tenant Finish Division which is a separate profit unit of Corporex

Collaborated with accounting staff to determine proper cost codes and review contractor invoices

Maintained effective communication with designers, leasing agents, and tenants for deployment of

commercial, industrial, and retail projects

Construction Manager Rough Brothers, Inc. Cincinnati, OH 1991-1992

Oversaw engineers, drafting staff, and field crew

Worked closely with customer in devising plans, and specifications for projects all over the U.S. with

emphasis on Texas, Florida, Georgia, and Tennessee

Authored training program for construction of Rough Brothers structures for outside contractors

EDUCATION AND CERTIFICATION

University of Cincinnati, Cincinnati, OH

Construction Management Program

Co-Op at Bethesda Hospital, Planning and Construction Department

American Concrete Association (ACI) Tilt-Up Certified Technician

PROFESSIONAL AFFILIATIONS

Member of Vistage International Key Executive Program

Tilt-Up Concrete Association - Marketing Committee Member

National Association of Office and Industrial Properties (NAIOP)

Society for Marketing Professional Services (SMPS) - Cincinnati Chapter

Associated Builders and Contractors (ABC) Ohio Valley Chapter

Jeff Roy Page 2 of 2



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