Richard E Lindsey
*** ****** *** **********, ** *5801 256-***-**** ***********@*******.***
Objective: To obtain a position as a Sales/Project Manager with a company, that is a leader in its
prospective industry, which challenges and rewards its employees for growth in sales
volume and market share, and provides valued employees with advancement
opportunities within their career field.
Summary: I have 19 years professional experience in: program and project management,
business development, sales & marketing, management, providing products and
services to a wide variety of customer accounts. For the last 4+ years, I worked with
an international team to provide highly technical electronic components to the
automotive industry. I am a professional who has demonstrated sound business
judgment, decisiveness, well-developed planning, analytical, and communication
skills, with a consistently high level of performance in a variety of challenging roles. I
am a motivated self-starter that has continuously been a top performer. I have a
history of continuously accepting greater responsibilities.
Education:
Vanderbilt University, School of Engineering Nashville, TN
Advanced Network & Web Commerce Program 2001
Auburn University Auburn, AL
Bachelor of Science in Marketing 1990
Experience:
Philips Electronics North America - (PLDS) Huntsville, AL
Program/Account Manager 01/05 to 5/31/2009
I managed the largest Americas business unit for Philips Electronics (PLDS) that services Continental AG
and Microsoft Automotive Systems (Sync), supplying ODD (CD, DVD, CSS mechanisms) to production
locations in the NA and SA with historical annual sales of $58,000,000.00.
Key areas of responsibility:
Project management of existing and future programs. Consistently reviewed a wide range of
processes to identify gaps between potential conditions and/or key variances. Deep dive into root-
causes to fully explore deltas between conditions and effects. Applied logic to fully understand
causes from symptoms and clearly identify root/primary cause/s. Created comprehensive project
schedules identifying customer timing requirements for key project milestones. Directly managed
equipment, materials, and people required to complete task without delays to program timing.
Responsible for coordinating tasks and maintaining files for SQP, APQP and PPAP activities on
assigned programs.
Managed new business development via new accounts and/or new business within existing accounts.
Worked with FAE and design team to define design completion, spec agreement, sample schedules,
customer evaluation, and SOP. Ensured customer satisfaction through timely feedback on projects
and management interface.
Business support of commercial activities: RFQs, POs, Invoice tracking, Pricing, and A/R. Solicited,
Evaluated, Negotiated and Administered both Customer- Generated and Company-Generated
RFQs/Contracts/POs. Solicited new business through existing and new customer base. I developed
and authorized RFQs/Contracts/POs in support of customer driven programs. Evaluated RFQs to
ensure quality, profitability and performance. Negotiated complex long-term multiyear contracts
requiring extensive and intense negotiations with various international teams concerning product.
design, specifications, and performance. Contracts negotiation also included quality targets, supply
chain and inventory management, environmental compliance and End of Life/Obsolescence issues.
Administered and continuously reviewed contracts to ensure compliance. Monitored all aspects of
contracts with ongoing weekly meetings involving: purchasing/AR, engineering, production, quality,
and logistic teams. I took proactive steps to correct any gaps in compliance, including restricted
payments and/or pricing discounts.
Richard E Lindsey Page 2
Managed local and global Quality Team to ensure product performance results that include: 0-hour,
warranty, and Safe Launch.
Leadership activities include program/project direction, reporting and strategic planning, competitive
analysis, and timely feedback to Philips - LiteOn Digital Solutions Senior Management. Established,
assigned, and reviewed assignments, tasks, and functions of team members. Communicated
customer's circumstances, problems, expectations, and needs to organization in a timely manner.
Marketing and Sales of current and future product offerings. Increased business growth by tracking
and maintaining short and long term project requirements, while defining product mix used for global
sales. Launched marketing campaigns to leverage new product development. Performed in-depth
market research studies of specific customer needs, requirements, and applications. Provided timely
and continuous feedback on competitive product offerings and pricing, market segment/volume, and
features/benefits. Provided in-depth analysis of customer ‘s business model, with clear direction on
key buying decisions. Used market research to chart objectives and priorities for new product
development. Defined guidelines of new product development: market price targets, cost of sales
target, performance specifications/scope, target market applications and end-user. Established
pricing levels and strategies. Set policies cost reduction programs. Provided analysis of product
performance to determine additional requirements and/or changes to product lines. Used feedback
from all Stakeholders and “lessons learned” to define new product definitions and product
development processes. Planned marketing programs to promote the sales and profitability of
product lines.
Managed Customer Relations as team leader of an international team through execution of logistics
associated with customer visits to World Headquarters in Germany and Production Facilities in
Hungary, Ukraine, and China. Provided guidance to ensure customer’s visits met business protocol,
international culture, and customs. Worked with internal and external customer to set agenda for
meetings and visits.
Monitored and analyzed market trends, project activity and prepared sales forecasts for use in the
planning of manufacturing operations and for controlling inventories.
Continuously adapted/modified work and/or behavior to deal effectively with changes in real-time.
Used creativity, flexibility, innovation, skills, and abilities to work effectively to ensure completion of
task, while continuously collecting, integrating, and proactively disseminating information to all
stakeholders to ensure plan, policy and procedures were met. Maintained focus on customer’s needs
and/or requirements to ensure customer satisfaction. Established long and short range goals,
objectives, polices, and operating procedures.
Team Leader within the international PLDS organization in respect to the above customers. Teams
on average consisted of 5-15 department lead-members. The "voice of the customer" to the PLDS
organization. Ensure internal customer clearly understands the external customer requirements and
clearly define capabilities to external customer for deliverables. Applied lessons learned to improve
customer relations. Continuously reviewed a wide range of topics/issues/processes with internal and
external customer to meet customer's milestones and timing.
Managed customer expectations to ensure high level of customer satisfaction.
Managed logistics, supply chain, and inventory to local VMI Warehouse. Worked with PLDS Global
Logistics to ensure timely delivery of products to NA & SA customers.
Managed local PLDS office and VMI warehouse locations in US and Mexico.
Managed local budget through reporting and monthly meetings. Provided timely analysis of current
market environment and customer long and short term outlook.
Managed Events, such as the annual CES show. Prepared brochures, presentations, demonstrators,
and other marketing materials. Established meetings and social events to maximize customer’s
visibility to product offerings and organization.
Richard E Lindsey Page 3
The PIC Group Nashville, TN
Regional Sales Manager 03/01 to 12/04
I was responsible for business development/ sales of Engineering and Inspection Services throughout the
Southeast, US, approximately 25 million in sales. I managed a team of Inside and Outside Sales
Representatives covering 7 states. I worked with all major OEMs, Tier 1, and Tier 2 suppliers.
Key areas of responsibility:
Strategic analysis and development for territory.
Development of major key accounts and negotiation of long term contracts.
Project Management oversight of ongoing projects.
Hiring, training, and performance reviews of all account managers throughout the southeast.
Developed and coordinated sales selling cycles and methodologies.
Monthly performance review of territory with Senior Management.
During my tenure with PIC, I increased sales volume annually by 25-30%. I developed a dynamic sales
team that made the southeast the premier region for the entire organization.
AP&T Nashville, TN
Sales/CMS Manager 4/98 – 2/01
As Sales/CMS Manager, I was the corporate liaison to Ford & Visteon Automotive Systems.
Responsibilities include: interacting with top-level executives to increase growth in sales, procurement,
inventory management, and cost analysis. I was also project manager in charge of handling sales through
Covisint, while developing internal sales team. I had sales volume of over 4 million dollars, which is an
increase of 65 percent over 1999 sales.
Samuel Strapping Systems Smyrna, GA
Sales Representative 1/96 – 4/98
Responsible for Sales/Marketing of steel packaging products in a multiple state territory, targeted Military
and Commercial Accounts. Increased sales volume an average of 15 to 20 percent annually, establishing
sales volume of approximately 2 million dollars. Responsible for soliciting, negotiating, and administrating
RFQs/Contracts.
Accomplishments/Skills:
Business Development, Sales & Marketing, Program/Project Management, High Level
International Contract Negotiations, Contract Management. Business support of commercial
activities. Managed local and global quality teams to ensure compliance. Supply Chain
Management.
Successfully negotiated complex long-term multi-year multi-million dollar contracts requiring
extensive international negotiations. Most recent, CTP Program awarded in January 2009 valued
at approximately $25-$32 million dollars over the next 4-5 years.
Certification/Training:
Certifications:
i-Net Certified - CompTIA ID#: Comp10580490
Training:
Executive overview of the Lean Manufacturing & Six Sigma programs.
Philips Electronics NA course on Business Ethics and Conduct.
Philips Sarbanes-Oxley and Internal Business Controls Training
Business Management Skills - SCI
Computer Knowledge - fluent in systems, networks and e-technologies
References available upon request.
Able to obtain security clearance.
http://www.linkedin.com/in/richardelindsey