Jill Ellen Austin

*** *. ******** *****

Florence, SC 29506

Phone: 843-***-****

E-mail: abngpl@r.postjobfree.com

Objective:

I am seeking a position that will utilize my administrative experience along with

my great customer service skills and my ability to multi-task.

Summary of Qualifications:

I am a highly motivated, creative, and flexible employee. I am skilled at building effective, productive

working relationships with internal and external customers. I have excellent computer skills, including

Microsoft Office Suite, website development, and am Internet proficient. I have the ability to learn new

software applications and programs needed to accomplish the day to day operations of a

company. I also have the ability to multi-task with competing deadlines.

Work History:

Data Management

Olsten Staffing Service-Assurant, Florence SC January 2009-August 2009

Ensured appropriate work distribution and client standards are met on a daily, weekly and monthly basis.

Maintained the accuracy of client performance reports

Answered questions from other departments on procedures

Store Manager

Columbia College Bookstore-Follett, Columbia, SC October 2007 - April 2008

Supervised the day to day operations of a College Bookstore

Hired, Trained and Scheduled Employees

Responsible for maintaining accounts used by the college and other

organizations

Recorded daily deposits

Textbook Manager

Patriot Bookstore-Follett #639, Florence, SC June 2003 - October 2007

Acquired and researched textbook orders

Decided on the quantity of new and used textbooks to buy after analyzing data

Responsible for special orders of textbooks for customers or special functions

Responsible for training new employees in Company operations and providing

answers to their procedural questions

Accounting Clerk

Patriot Bookstore-Follett#639, Florence, SC July 2001 - June 2003

Kept records of financial transactions for the store

Verified invoices and credit memos against purchase orders and charge backs

Trained cashiers on the software for the cash register

Recorded the daily deposits at the end of the day

Administrative Assistant

Patriot Bookstore-Francis Marion University Florence, SC August 2000- July 2001

Managed the reception area, including phone calls

Assisted the manager to perform office functions

Prepared files for the store

Prepared correspondence regarding policy changes for the store

Customer Service Associate

Pier 1 Imports, Florence, SC January 2000 - November 2001

Responsible for greeting and providing customer service

Operated computerized cash register

Stocked merchandise

Education:

1997-2000: Central Carolina Technical College, Sumter, SC

Associate Degree in Business, Major in Office Systems Technology

Certificates & Licenses:

1997-1999: Central Carolina Technical College, Sumter, SC

Diploma in Business-Automated Offices

1997-1999: Central Carolina Technical College, Sumter SC

Certificate in Information Processing

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