Manager Management
Resume:
Becky K. Moss RN, CCM, CPHQ, CMAC, MBA.
Cincinnati, Ohio 45233
(513) 941- 5248 or 513-***-****
abngjs@r.postjobfree.com
OBJECTIVE: Business Development and Strategic Planning in a Dynamic Healthcare
Organization.
Experience
August 2007 Deaconess Hospital, Cincinnati, Ohio
Present Director of Older Adult Mental Health Program, PHP/IOP, Outpt. Psychiatric
Practice, Extend Care, Community Outreach and Case Management.
Achievements; Strategic Planning for Older Adults patients both in hospital and
plans for growth of the ExtendCare product. Have maintained budgeted levels for
inpatient program. Marketing for increase referrals into New Perspectives the
Partial Hospital Program where we have grown 50% in this program. Bringing on
new Physician liaison position to grow overall Physician referrals to hospital in
2009. ExtendCare model changed to physician and nurse practitioner model
along with implementation of an electronic medical record for the nursing home
business.
December 2003 TriHealth Corporate Health Services Cincinnati, Ohio
July 2007 Director of Operations in charge of over 50 cost centers and 300+
Employees with revenues of 25 million. Concern EAP TM, Occupational
Medicine Centers, Occupational Medicine RNs in contracted companies,
Preventive Health Systems – Wellness Programs, Corporate Fitness Centers,
Employee Health and Workers Comp for TriHealth’s 8,000 employees, Case
Management of all leaves medical and FMLA, TriHealth Fitness and Health
Pavilion, and Integrative Health and Medicine. Achievements; new Butler
County Occupational Health Center, Growth in visits to Employee Health and
healthcare workers taking part in flu vacs, added disability case management to
employee health and able to market this to local employers through cost savings.
June 1997- Middletown Regional Health System, Middletown, Ohio
November 2003 Executive Director, of the following; Behavioral Health Services
at Middletown Regional Hospital, and Partnership EAP Inc.
Behavioral Health Services includes inpatient, partial hospital, observation for
Adult and inpatient, partial hospital, observation for adolescent. Partnership EAP
employee assistance program that contracts directly with employers to do short
term brief Therapy to local and distant employers. Reported to the President,
CEO of Middletown Regional Health System. Achievement; a turnaround in the
Partnership EAP was able to take it from a negative bottom line to a positive
within a year and a half.
July 1996- Paragon Health System Cincinnati, Ohio
June 1997 Manager, Case Management
In charge of case management services for all Anthem Blue Cross and Blue
Shield products in Cincinnati, Prudential HMO, FHP HMO. Manage several
types of case management including telephonic, on-site at large local hospitals,
and Anthem Senior Advantage Product. Achievement; the nurse case
managers seeing the value in obtaining certification and all staff became CCMs.
January 1993- Middletown Regional Hospital Middletown, Ohio
June 1996 Director of Case Management Services
Community Based Case Management Services for entire hospital and
community. Achievement; Planned and Implemented a Community Based Case
Management Model that won a NOVA award.
JCAHO Coordinator for Patient Care Services
In charge of getting Patient Care Services ready not only to pass JCAHO but
also to get a commendation. Achievement; Commendation status
Director of Behavioral Health Services
Direct responsibility of Adult and Adolescent Mental Health Units including;
inpatient, partial hospital, outpatient services. In charge of Strategic Planning,
Marketing, Budget, Personnel, Policies, UR (utilization review), TQI (Total Quality
Improvement), and Managed Care Contracting. Reporting to the COO and then
the Vice President of Patient Care Services. Achievements; Improvement of
bottom line through cross training of staff and marketing to managed care
companies and aggressive contracting.
1990- The Christ Hospital Cincinnati, Ohio
1992 Assistant Director of Behavioral Medicine
In charge of The Alcohol & Drug Center, The Eating Disorders Unit, Adult
Psychiatry, Geri-Psych Unit, and Psychiatric Intensive Care Unit. This included
several levels of patient care; inpatient (90 beds), partial hospital, outpatient.
W ith 105 FTE's and four Unit Directors and one Clinical Manager. Direct
responsibility over budget, staffing, quality assurance, policy development,
strategic planning for Behavioral Medicine. Closely worked with the manager of
managed care contracting. Reporting to Vice President of Nursing.
Achievements; Restructuring of the Alcohol Drug Unit to meet the future of
managed care, Started the first Partial Hospital Program in Cincinnati and invited
Managed Care Medical Directors in to see and present the saving and better
patient care outcomes.
1984- The Christ Hospital
1990 Head Nurse of The Eating Disorders Unit, set up unit in June 1984. Was
in charge of initial start up, including hiring and training of staff. In charge of
budget, 24 hour staffing, QA, inservices, and overall policy development, for a
multidisciplinary team of professionals.
1981- The Christ Hospital
1984 Instructor, Staff Development; in charge of education and training of all
levels of nursing personnel.
1977- The Christ Hospital
1981 Staff Nurse on a surgical unit, took charge position often.
1976- The Christ Hospital
1977 Nurse Aide and Unit Manager, floated through out the house.
Education
December 1989 Northern Kentucky University
Masters in Business Administration.
May 1981 Thomas More College
Bachelor of Elective Studies.
December 1977 The Christ Hospital School of Nursing
Received basic nursing education.
Professional Certifications
CCM Certified Case Manager by The Center For Case Management
CPHQ Certified Professional in Health Care Quality by Healthcare Quality Certification
Board
CMAC Case Manager Administrator Certified by The Center For Case Management
Memberships
CMSA – Case Management Society of America
APNA - American Psychiatric Nurses Association
NAHQ – National Association for Healthcare Quality
OAHQ – Ohio Association for Healthcare Quality
References
On request
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